Courtesy Toyota of Brandon
Tampa, FL
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We were so pleased to find the toyota we were looking for online. Sunil was very professional and knowledgable as we had many questions. We decided to buy a hybrid for the first time and were very satisfie online. Sunil was very professional and knowledgable as we had many questions. We decided to buy a hybrid for the first time and were very satisfied we the amount of information we were given about the hybrid cars. Jerry in the finance department was also very knowledgable and worked with us into the later evening hours to pull all the details together. Altogether one of best car purchase experiences ever! More
Got a used Touareg on 07/21/12 tried to return on 07/23/12 due to faulty seatbelts ($1,500.00 w/o tax-labor)in parts to fix and Mr. Roe said no a number of times until I said I'll call my sister to 07/23/12 due to faulty seatbelts ($1,500.00 w/o tax-labor)in parts to fix and Mr. Roe said no a number of times until I said I'll call my sister to pick us up then he said take VW home make list and bring back next weekend; unknowingly for us and obviously not him contract went thru at bank and we had to use VW as trade in to get another vehicle, that one was faulty as well and three months after of hazle, being ignored, putting up with apathy, lack of ethics and honesty we just can not recommend dealer even if now we have a decent ride...Formal complaint sent to Better Business Bureau, Tampa branch Florida Consumer Protection Agecy More
I came to this country beginning of this year, without credit history the other dealers in Brandon area was not willing to help to deal with me. Of course I need to buy a car with finance option. At last, credit history the other dealers in Brandon area was not willing to help to deal with me. Of course I need to buy a car with finance option. At last, I landed up Courtesy Toyota Brandon office and Mr. Sunil Varghese from Internet division run thru the process smoothly and I got my new Toyota Camry 2012 within a day after I approach and select the vehicle, which is amazing. I told my friends, that anyone want who came to this country new and want to buy a car. Pls go to Courtesy Toyota Brandon. Thanks for all your help. Now I am hazle free.. I will continue to come to Courtesy Toyota Brandon for my car service. More
Kristian provided outstanding customer service and was always friendly and extremly patient. He made my experienced of trading cars simple and for that I was thankful. always friendly and extremly patient. He made my experienced of trading cars simple and for that I was thankful. More
We are very happy with this dealership. It had a good selection of Priuses, the car I was interested in. My husband negotiated with Ernie Allen for a very good deal on a PriusC. The price was fair, and m selection of Priuses, the car I was interested in. My husband negotiated with Ernie Allen for a very good deal on a PriusC. The price was fair, and my husband received training from Mr. Allen on the features of the car, which are many. Lom in Finance was very quick and efficient. He also answered a few last-minute questions on the car the day we signed the papers. More
Sunil was very friendly and very knowledgeable. He made sure that my wife and I got a great price on our new 2013 Corolla S. We walked into the dealership and walked out 3 hours later with our new car. Thi sure that my wife and I got a great price on our new 2013 Corolla S. We walked into the dealership and walked out 3 hours later with our new car. This dealership is Fast, Efficient, and extremely Friendly. I would recommend that if you are buying a new Toyota to go to this dealership, you will not be disappointed. More
I was offered a good trade in deal on my 2005 Avalon through the mail and I was very reluctent to go to the dealer because I thought it would be a bait and switch deal. On my first visit with Todd I mad through the mail and I was very reluctent to go to the dealer because I thought it would be a bait and switch deal. On my first visit with Todd I made it clear that I wanted a good deal and I did not want to waste my time going back and forth and made it clear that I have owned four Toyota vehicles and I just wanted a good deal as a return customer. I was in and out on Friday in less than one hour with an idea of what Todd would do for me.I arrived the following morning at 9 am and was on my way home with the vehicle I wanted to show my wife within 1 -1/2 hour. With the deal I received and the honesty I decided to trade my Avalon and purchase a new Camary. The deal and financing I was given was excellent. Todd and Matt shoud be rewarded for doing an excellent job. I will recommend both to anyone wanting to be treated professionally and to get a great deal on a new vehicle with minimal pain. Good Job Toyota Terry Rountree Sr More
A giant thanks to Toyota of Brandon! I am loving every bit of my new 2012 Toyota Prius! Hank and the rest of the staff made my purchasing experience so easy and worry free. As a first time car buyer, I w bit of my new 2012 Toyota Prius! Hank and the rest of the staff made my purchasing experience so easy and worry free. As a first time car buyer, I was quite nervous, not really knowing what to expect. My worries were put to rest and I was able to drive off of the lot with my dream car! Another giant thanks to Hank for "hunting down" the exact color of Prius that I wanted... He really went above and beyond! More
Our entire experience was great when purchasing our new truck. There was no back and forth, just straight forward with the price. Everyone was helpful and courteous. We had to return to have a bedliner ins truck. There was no back and forth, just straight forward with the price. Everyone was helpful and courteous. We had to return to have a bedliner installed and it was done in a very timely manner. Again, everyone was awesome. I would definitely recommend Courtesy to my family and friends. More
One of the worst experiences I have ever had with a business. My sales person was very demeaning, disrespectful and dishonest. He had just arrived to the United States from another country and kept com business. My sales person was very demeaning, disrespectful and dishonest. He had just arrived to the United States from another country and kept commenting on how crazy and spoiled Americans are. I was trading in my car and when the sales guy went to appraise it; he stole an old, expired insurance card from my glove box. We did not make a deal that day. He called me the next day to tell me I forgot my insurance card and I needed to come back to get it; he procced to call me non stop until I came back in. I thought that was weird considering I had both of my current insurance cards in my wallet. The guy rummaged through my car and STOLE from me! The general manager told me at least four times that he did not care if he loses my business. The financial manager called my boyfriend a puppet because he was negotiating the deal for me. I asked for the Carfax several different times and they never provided it. I had to obtain the Carfax from a friend that worked at a different dealership. I will never refer this dealership to anyone. They are extremely rude, dishonest, unprofessional and for a lack of better terms; SHADY. I have contacted the BBB. More