Courtesy Toyota of Brandon

I would like to express my sincere appreciation and gratitude to Mr. Saad Shaheen for his outstanding professionalism, honesty, and excellent customer service. This is the second time I have purchas gratitude to Mr. Saad Shaheen for his outstanding professionalism, honesty, and excellent customer service. This is the second time I have purchased a Toyota vehicle through Saad. My first purchase was a Toyota Camry, and most recently I purchased a Toyota Corolla for my wife. Both experiences were exceptional from start to finish. Saad consistently goes above and beyond to ensure that the entire buying process is smooth, transparent, and stress-free. He is knowledgeable, patient, and genuinely cares about his customers’ needs. His friendly attitude and attention to detail made us feel comfortable and confident throughout the process. It is rare to find someone so dedicated to customer satisfaction, and that is why I chose to return to him for my second Toyota purchase. I highly recommend Saad Shaheen to anyone looking for a trustworthy and professional Toyota salesperson. Thank you, Saad, for your excellent service and for making both of our vehicle purchases such positive experiences. More

Bought a new Toyota Corolla Cross hybrid working with David Snead - will be going to him for all future car purchases; he was professional, polite & very detailed and understanding of what my wife and I David Snead - will be going to him for all future car purchases; he was professional, polite & very detailed and understanding of what my wife and I wanted. It can be a stressful process buying a car but it was not at all with him and I’m grateful for that. His team was also very easy to work with as well with the interactions I had with all others. More

The whole process was great. Jerome was there to help me every step of the way, always answering all of my questions and msking sure I was comfortable with the whole process. Jul Jerome was there to help me every step of the way, always answering all of my questions and msking sure I was comfortable with the whole process. Julian was alot of help. The crew at Courtesy Toyota have really tuned in to customer service. Recommend anyone to them. More

In the past I financed a Toyota Corolla 2020 my experience went well my first time with this dealership I financed it with a Bank. I met John during service maintenance last week and he explained t experience went well my first time with this dealership I financed it with a Bank. I met John during service maintenance last week and he explained to me how leasing works and helped me find another vehicle. Now I was able to lease a Toyota Tacoma with purchase ability after 3 years. John is professional and approachable, diligent, dedicated and has excellent customer service. Most of everyone I spoke with is helpful in sales and the maintenance department. I'm happy with my purchase. More

I came in to put my first lease on a new car and my experience was lovely! Steph helped us out and he was absolutely amazing, super kind, understanding, and motivated! experience was lovely! Steph helped us out and he was absolutely amazing, super kind, understanding, and motivated! More

Very nice place. The staff was welcoming, professional and accommodating They treated us with respect The showroom was clean and comfortable. The staff was welcoming, professional and accommodating They treated us with respect The showroom was clean and comfortable. More

I guess they save all the courtesy for before you sign the deal. Do not expect it after. I have never felt so disrespected by a dealership. My wife had to leave to not make a scene. This is the only r the deal. Do not expect it after. I have never felt so disrespected by a dealership. My wife had to leave to not make a scene. This is the only recourse these days, warn others w bad reviews. Avoid this dealership. More

2.5 hours for oil change & tire rotation. They replaced filters without asking the service manager was rude and condescending. filters without asking the service manager was rude and condescending. More

I used a $39. 95 coupon for oil change and was charged $50 to dispose of oil. 95 coupon for oil change and was charged $50 to dispose of oil. More