Courtesy Toyota of Brandon
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 1,355 reviews
Mr. Loi Nguyen is the first sales person that did not make me feel suffocated. Also he listened to what I wanted,which in that case I had no idea what I wanted. He was very patient with me and showed me make me feel suffocated. Also he listened to what I wanted,which in that case I had no idea what I wanted. He was very patient with me and showed me many vehicles. Also the sales manager was very nice and did not try to sell me a new car only, he gave me many choices and different scenarios. He had Loi show me the cars that were going to work within my budget with out any pressure. My experience at Courtesy Toyota was the best I have ever had at any car dealership. Thank you Courtesy Toyota. More
Steve Blank doesn't waste your time with negotiating or showing you vehicles that don't meet your criteria or needs. He is exceptional in his customer focus and customer service and a competitive price or showing you vehicles that don't meet your criteria or needs. He is exceptional in his customer focus and customer service and a competitive price. You won't be disappointed by the sales effort here. More
Very friendly atmosphere. Made you feel like family. Sales man was not pushy, he let you take your time and made you feel like you were in charge. Sales man was not pushy, he let you take your time and made you feel like you were in charge. More
My husband and I were looking at a new vehicle, my last vehicle was a Camry. We were looking at both a Camry and a VW, the deciding factor for us was the way we were treated. Steve was friendly, helpful, a vehicle was a Camry. We were looking at both a Camry and a VW, the deciding factor for us was the way we were treated. Steve was friendly, helpful, and made our experience a pleasure. I would recommend anyone go to this dealership More
Courtesy Toyota of Brandon should feel honored to have such a Gem working with them as Steve Blank is. I was referred to him by friends and with each meeting I saw more and more of his stellar qualities, such a Gem working with them as Steve Blank is. I was referred to him by friends and with each meeting I saw more and more of his stellar qualities, more even than the praises sung by my friends who felt he was beyond exceptional. Steve is so genuine and attentive, because of his pleasant and friendly nature it was a joy to hear from him and I looked forward to each of our meetings. His focus and participation, input and point of view was so helpful when making decisions on which 2013 Toyota Rav4 to select. He truly understood the mixed emotions I experienced and was so supportive. I am so glad we met, he made this experience what it was. Outstanding! More
This is the second new car we have purchased from Steve Blank, he makes the new car purchase an enjoyable experience. He gave us his best price with a no pressure approach, this is a person who really care Blank, he makes the new car purchase an enjoyable experience. He gave us his best price with a no pressure approach, this is a person who really cares about the buyer, refreshing. We also worked with Dave Errity who was just as helpful. If we ever need another new car, my first call will be to Steve Blank who makes you feel like an old friend. More
Had been to couple of dealers in person to enquire about my new Rav4 , but the price was not convincing to me . Had done my home work with the price quote that i was looking for but no luck for 2 weeks . Me my new Rav4 , but the price was not convincing to me . Had done my home work with the price quote that i was looking for but no luck for 2 weeks . Meanwhile was enquiring online ( internet sales) with various dealers for a quote . Have to specify J.R. Reynold was the one who came up with a quote and initiated a meaningful conversation regarding the price that I had in mind . J.R Reynold was polite/friendly and was paying attention to what my requirement was in terms of price . He worked through with his team and finally got me within my range . Really appreciate his follow-ups which is one of the key qualities of a sales person Would like to thank J.R. Reynold for trying to engage and accommodate his customers at ease. Process was quick and I got what i wanted . Would recommend Brandon Courtesy to everyone . More
As a long time Toyota owner, when I was ready for a new car, I naturally chose Toyota. My outstanding experiences with the Service department convinced me that Courtesy was the dealer I wanted to work wit car, I naturally chose Toyota. My outstanding experiences with the Service department convinced me that Courtesy was the dealer I wanted to work with. My salesman, Hank Keller was extremely courteous and professional. He helped me to locate just the vehicle I was looking for, at a very competitive price. I look forward to working with Hank and Courtesy in the future. More
Starr, is an excellent sale person. I was shopping for an Avalon XLE Touring and visited several Toyota Dealerships much closer to my home. I never liked shopping for a new vehicle due to pushy sales peo an Avalon XLE Touring and visited several Toyota Dealerships much closer to my home. I never liked shopping for a new vehicle due to pushy sales people. I decided to visit Courtesy Toyota after looking at their website, Starr called me the next day and I was NOT very nice to her at first and told her I didn't like pushy sales people, if I needed her assistance I would let her know. She let me look and left me alone. I did have some questions, she answered them and NEVER once was pushy. I warmed up to her and began to feel more comfortable with the whole sales experience. She gave me the bottom line, didn't waste my time, answered my questions. gave me my trade-in value and was very friendly and patient with me. I began to warm up to her and felt myself getting excited. I had a few other dealership call me and offered me deals stating they could beat anything Courtesy offered. I did not think of Star as a " car sales person" rather I thought of her as a friend, she won me over, and I am loyal to my friends. It did not matter what the others could offer me, my loyalty belonged to Starr. I love my Avalon. Thank you More
Elizabeth was such a joy to work with and gave such personal service. We are an older couple and she was so patient with us and explained every thing so we understood all the details. She called the ne personal service. We are an older couple and she was so patient with us and explained every thing so we understood all the details. She called the next day to be sure we were enjoying the car and told us to let her know if we needed any assistance. I know good customer service when it is delivered and Beth delivered! I will refer her to my friends and family. Our whole experience at the dealer was outstanding. Jon and Mary Dozier More