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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,238 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,238 reviews

October 21, 2012

We were so pleased to find the toyota we were looking for online. Sunil was very professional and knowledgable as we had many questions. We decided to buy a hybrid for the first time and were very satisfie More

by lmturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
October 18, 2012

Got a used Touareg on 07/21/12 tried to return on 07/23/12 due to faulty seatbelts ($1,500.00 w/o tax-labor)in parts to fix and Mr. Roe said no a number of times until I said I'll call my sister to More

by edxpress
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Internet Sales Manager as of 07/2012
October 13, 2012

I came to this country beginning of this year, without credit history the other dealers in Brandon area was not willing to help to deal with me. Of course I need to buy a car with finance option. At last, More

by rk_chettiyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
October 10, 2012

Kristian provided outstanding customer service and was always friendly and extremly patient. He made my experienced of trading cars simple and for that I was thankful. More

by lonewton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Bansata
October 07, 2012

We are very happy with this dealership. It had a good selection of Priuses, the car I was interested in. My husband negotiated with Ernie Allen for a very good deal on a PriusC. The price was fair, and m More

by MGarrigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Allen (Sales) and Lom (Finance)
October 03, 2012

Sunil was very friendly and very knowledgeable. He made sure that my wife and I got a great price on our new 2013 Corolla S. We walked into the dealership and walked out 3 hours later with our new car. Thi More

by seminoles624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
October 03, 2012

I was offered a good trade in deal on my 2005 Avalon through the mail and I was very reluctent to go to the dealer because I thought it would be a bait and switch deal. On my first visit with Todd I mad More

by trountreesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dennison, Todd Deny
September 30, 2012

A giant thanks to Toyota of Brandon! I am loving every bit of my new 2012 Toyota Prius! Hank and the rest of the staff made my purchasing experience so easy and worry free. As a first time car buyer, I w More

by deenicpon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Keller
September 29, 2012

Our entire experience was great when purchasing our new truck. There was no back and forth, just straight forward with the price. Everyone was helpful and courteous. We had to return to have a bedliner ins More

by lori.g.miller.35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
September 26, 2012

One of the worst experiences I have ever had with a business. My sales person was very demeaning, disrespectful and dishonest. He had just arrived to the United States from another country and kept com More

by Arayiah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray and "Coop"
Oct 24, 2012 -

Courtesy Toyota of Brandon responded

Dear Arayiah, I am very sorry to hear that you had such a poor experience. This experience is not indicative, in any way, of the typical customer experience at Courtesy Toyota and is unacceptable. I would like to better understand what occurred on your visit but I do not have a sales representative matching your provided description so if you could, please contact me at psnedic@courtesycars.com at your earliest convenience so that we can further discuss your visit. Again, I deeply apologize and I hope to hear from you soon. Paul Snedic General Manager, Courtesy Toyota of Brandon

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