Courtesy Toyota of Brandon

Oil Change Nice customer service attention, didn't have to wait much, great service, At the time I arrived got a excellent Service Advisor recommendation and goo Nice customer service attention, didn't have to wait much, great service, At the time I arrived got a excellent Service Advisor recommendation and good explanation of choices, thank you More

Awesome Salesman After several attempts at Toyota dealerships I traveled into the area and went online and contacted Courtesy and Darius answered my email. When I went After several attempts at Toyota dealerships I traveled into the area and went online and contacted Courtesy and Darius answered my email. When I went there he was fair on helping me he was informative. No wasting time and no bs. He guided me on best deal and was super sweet. Awesome salesman More

Incompetent Salesman totally incompetent (Michael White) Didn’t even know car features and that the new models turn off when you are not moving and stopped. Came Salesman totally incompetent (Michael White) Didn’t even know car features and that the new models turn off when you are not moving and stopped. Came in shopping for new vehicle and brought up used vehicle with 6000 Miles on it and dealership would only give me $500 discount for being used. Incompetent using computer to get car pricing. Rude. Keep telling me to hold off on any questions. Price continuously changed and final price was hidden till I checked out at finance. Finance person very rude when I questioned charges (Aaron). Took 7 hours to purchase car and get out of dealership and I was paying cash so no finance questions or reviews needed. Will never purchase vehicle from them again. Should have learned my lesson when previous vehicle from same dealership purchased in 2006 and had 8 recalls and service center sucked. Have since called Aaron to find out tag renewing on my deceased husbands birthday and not mine when I am the only title owner of new vehicle purchased. Will see if he ever calls me back More

Exceeded Expectations I was advised of additional items needed for my car maintenance. Everything was completed to my satisfaction. When there was an issue with the basic c I was advised of additional items needed for my car maintenance. Everything was completed to my satisfaction. When there was an issue with the basic car wash as promised, my Assistant Service Manager, Ghandi Abdaliah, personally addressed it with the manager of that department. Ghandi made things right! More

Fast Thorough Service Oil change and tire rotation without an appointment in an hour. What great service! Angela, the service advisor, was promp, very friendly and most he Oil change and tire rotation without an appointment in an hour. What great service! Angela, the service advisor, was promp, very friendly and most helpfull More

Hank Keller is the BEST! Hank Keller has been a great salesman for us a couple of times! This last time we bought a Camry and absolutely love this car!!! Thank to Hank and a g Hank Keller has been a great salesman for us a couple of times! This last time we bought a Camry and absolutely love this car!!! Thank to Hank and a great dealership! More

Fast and professional service First time in this location , service was quick and advisor nice and helpful. Gave me discount on oil change and report.I will come back for service. First time in this location , service was quick and advisor nice and helpful. Gave me discount on oil change and report.I will come back for service. More

Excellent initial experience! Great initial experience. The entire staff was very welcoming, friendly and professional. Everything was explained in detail and communicated very eff Great initial experience. The entire staff was very welcoming, friendly and professional. Everything was explained in detail and communicated very efficiently. Highly recommended dealer. AAA+ More

Great customer service i took my car for service they answer any question to you and explained in details. Good customer service and would recommended to take your car here i took my car for service they answer any question to you and explained in details. Good customer service and would recommended to take your car here for service. More

The Service Center is their MVP thanks to Angela I have a 14’ tundra which has been running rough to say the least. I scheduled my appointment (which was so easy) and brought my truck in. The service I have a 14’ tundra which has been running rough to say the least. I scheduled my appointment (which was so easy) and brought my truck in. The service advisor Angela was very receptive and understanding to my problem. She told me she would get to the bottom of what has been going on with my truck as others in the past have not. Not only is Angela caring and understanding of the customers needs but she is what makes this service center! I believe having people such as herself is what separates the mediocre service centers from the great ones. If I were to build a team/company I would do so by taking like minded people such as Angela and build around them as my core. Not only was the problem solved with why the truck was running rough, but she assisted me in getting a great rental (18’ Tundra); and she also took me to meet the technician who found the problem showing me every step of the way what was being done. Every encounter I have ever had with Angela has always been professional and made me feel special. As I only have ever used Toyota to service my vehicle I have witnessed Angela’s professionalism on many occasions. If you want to know that your in good hands visit Brandon “Courtesy “ Toyota and ask for Angela. I doubt you will ever want to take your vehicle to someone else again! More