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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,241 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,241 reviews

March 28, 2013

If your looking for a GREAT DEAL shop Courtsey Toyota these guys are the best!! These guys made car buying quick and simple. I love my new car. Kristy :) More

by Kristy863
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ertle
May 13, 2013 -

Courtesy Toyota of Brandon responded

Dear Kristy, Thank you for the positive words! I am so thrilled to hear that you found a vehicle that suits you and that you were treated well while at Courtesy Toyota of Brandon. As a dealership, we are always trying to find new ways to keep our costs down and service level high. I hope that we see you in the future for any automotive needs or questions you may have! Thank you Paul Snedic, General Manager

March 27, 2013

First they are quick to sell this product called the Protector for 800.00 its suppose to protect paint and leather in your car and I was told I could have this done in Lakeland. WRONG Lakeland wont do More

by greatcatch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Supplee
Jun 17, 2013 -

Courtesy Toyota of Brandon responded

Thank you for taking the time to write about your experience with us. I sincerely apologize that you have not received the service you were promised. If this issue has not been resolved, please contact the dealership and ask to speak with me, or send me an e-mail at psnedic@courtesycars.com. I hope that together we can get this issue resolved and send you away with your 4Runner equipped with your purchase!

March 23, 2013

Service was excellent, short wait, courteous, informative, pleasant staff. I would recommend to others. Will continue dealership for servicing and when considering buying new vehicle More

by mgnurse.mgnurse.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Trombley
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you so much for the positive review. I am always encouraged when hearing from our happy customers. Your recommendation means the world to us and I hope that you continue to come to us in the future for any of your automotive needs. We can't wait to see you back at Courtesy Toyota of Brandon! Thank You, Paul Snedic

March 19, 2013

This is my second Toyota from Courtesy. The first one was a Camry and lasted forever. After 240k miles, I couldn't kill it, so I gave the car to my son. He is still working on it. With the car gone, More

by davetampa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Vargas
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Dave, Thank you for the 5 star review. We are glad that you keep coming back to us to buy your Toyotas. We strive to provide our customers with the best possible car buying experience. Again, thank you for your kind words and please reach out to us if you need anything at all. Thank You, Paul Snedic

March 17, 2013

I needed a couple of things worked on with my vehicle and I couldn't ask for better service. I needed to get my new keys programmed for my car and the issue took longer then expected because of the unexpecte More

by crossett1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tromblely and Sally Buck - Service Dept.
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Crossett1985, Thank you for your kind and encouraging words. We strive to provide our customers with the best possible service each and every time they bring their cars to our service department. Please bring your husband by when y'all are ready to buy that Toyota, and someone from the sales department will love to help you. Thank you again for the great review. Thank You, Paul Snedic

March 04, 2013

Purchased a 2013 Highlander. Sunny was service focused, answered all of our questions, made sure we had the car we wanted, and gave us a good price. More

by krag851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Krag851, Thank you for your positive review. I am glad you were able to drive off the lot with the exact car you were wanting to buy. We strive to provide the best customer service and make sure each customer leaves with their dream car. Thank you again for your kind words. Thank You, Paul Snedic

February 14, 2013

I spent months looking for my "dream car", I found it at Courtesy Toyota. I called them to set up an appointment to test drive it. I got lost on my first trip to the dealership so I called my or More

by arbryant1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dyer, Mark Munson
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Arbryant1971, Thank you for the kind words. I am glad that you were able to find your dream car. We strive to provide professional service to every customer. Thank you for your recommendation and please connect us if you need anything. Thank You, Paul Snedic

February 13, 2013

I had an outstanding experience with the Coutesy Toyota I had an outstanding experience with the Coutesy Toyota Dealership during my purchase of a new Toyota. The process was made much easier with the aid More

by sfryc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Sfryc, Thank you for your great review. We are glad that you had a great car buying experience. We strive to provide our customers with a pressure free environment, and the best possible custom service. Thank you for your recommendation, and please do not hesitate to let us know if you need anything else. Thank You, Paul Snedic

February 11, 2013

I would probably have scored a 5 for this dealership except for one thing...after making a deal on a car and providing a deposit, and then selling our car to a private buyer, we were told that our new c More

by sheflys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Keller
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Sheflys, Thank you for your kind words. I am sorry for the confusion about the car being sold to another customer, and glad we were able to solve the problem for you. We strive to provide each customer with the best customer service, and make sure we fix our mistakes. Thank you again for your positive review. Thank You, Paul Snedic

February 11, 2013

We have always dreaded going in car dealers to buy a vehicle. However, I must say beyond a doubt that our experience at Courtesy Toyota was truly delightful!! Thanks to Robert and the staff we were tre More

by Fbanks8002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 21, 2013 -

Courtesy Toyota of Brandon responded

Fred and Patricia Banks, Thank you for your positive review. I am glad that we were able to make your car buying experience enjoyable, and that you were able to leave the dealership happy. We always try to provide each customer with the best possible customer service, so that their car buying experience is the best. Thank you again for the kind words. Thank You, Paul Snedic

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