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Courtesy Toyota of Brandon

Tampa, FL

4.6
1,241 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,241 reviews

April 29, 2013

I have never had such an awesome experience with a car dealer. Victor quoted me a price over the phone and honored it. Everyone from adding options, Sally explaining the plans available to the finance per More

by mcmullenlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Perry
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you for leaving such a positive review! Our entire staff will be pleased to hear that you had such a positive experience all around. At our dealership we are always encouraging our staff to work together in order to ensure that our customers have the best experience possible and I am thrilled to hear that you saw the effects of those efforts. Enjoy your new vehicle! Thank you, Paul Snedic, General Manager

April 28, 2013

Pat Pastorius and his sales manager were awesome. I just went to show my wife the vehicle I was interested and Pat listened carefully and answered all of the questions I and my wife had at a level of detail More

by jmadigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Pastorius
May 13, 2013 -

Courtesy Toyota of Brandon responded

Dear Jon, Thank you so much for sharing your vehicle buying experience with us! Pat will be very happy to hear that you were pleased with the level of service you received here. It always makes us proud to see our customers being paired with the perfect vehicle to fit their needs and I am so glad that you found that in the 4Runner. We are always here if you have any automotive needs or questions. Don't hesitate to give us a call! Thank you, Paul Snedic, General Manager

April 27, 2013

I was surprised at the relaxed, friendly atmosphere at Courtesy Toyota Scion. No high pressure sales tactics, a really great price on my new Rav 4 and the nicest salesperson, Todd Denny, that one could me More

by swhaynes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Deny
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you for the great comment! We are always looking for new ways to ensure that our dealership is a place where our customers can feel relaxed and excited, whether they are purchasing a new vehicle or having their current vehicle serviced! I will be sure to let Todd know that you enjoyed your time here. Have a great time with your new Rav 4 and we can't wait to continue to do business with you in the future! Thank you, Paul Snedic, General Manager

April 24, 2013

Internet Sales professional Steve Blank went above and beyond to help us get a top of line vehicle! Great person to reachout to and make the best deal. Wife and I felt like Steve made the difference in ou More

by efabelo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you for your response! I am so glad to hear that we have earned your business here at Courtesy Toyota of Brandon. Steve is a wonderful salesman and I will be sure to pass along your comments to him. We are always here for any financing or service assistance or questions you need in the future. I hope you and your wife enjoy your new vehicle! Thank you, Paul Snedic, General Manager

April 19, 2013

EVERYONE in the place was friendly, helpful, and available to help out in anyway they could. Helped me return my rental a few miles away, made the buying process painless as possible with anything More

by SpazHurtak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Shaw, Alex Ertle
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you for the positive words! I will be sure to pass along your review to Rich Shaw and I am certain he will be thrilled to hear that you enjoyed your experience with us at Courtesy Toyota of Brandon. Our staff is made up of a great group of professionals who are always looking to go above and beyond to help our customers. Enjoying your new vehicle and we hope to see you in the future! Thank you, Paul Snedic, General Manager

April 15, 2013

Only one good experience in the past three years. Paid Only one good experience in the past three years. Paid to get free oil change for 5 years; however, was denied service three times. Talked to servic More

by fegari375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember
Jun 17, 2013 -

Courtesy Toyota of Brandon responded

Fegari375, I appreciate you taking the time to write about your experience with us. I sincerely apologize that you have been disappointed in the level of service you have received from us over the past few years. I will make an effort to make sure that our entire staff is on the same page concerning the level and types of service we are striving to provide. Please do not hesitate to contact me at psnedic@courtesycars.com if you experience any difficulties in the future. We hope to earn your business! Thank you, Paul Snedic, General Manager

April 12, 2013

I enjoyed the experience of purchasing a vehicle from courtesy toyota of brandon. Staff was friendly and helpfull, and my new car came as close to my dream car as I could have hoped for. Props to all the More

by Vasko
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tyler Carpenter
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you for the 5 star review! I am very glad that you were able to find a vehicle that fit your needs and your personality. I will definitely tell my staff to continue what they are doing! We look forward to serving you in the future! Thank you, Paul Snedic, General Manager

April 11, 2013

I loved my experience at Courtesy Toyota because of the professionalism and friendliness I received from Steve Blank. I was treated with the upmost respect. I would highly recommend Steve Blank to anyone I More

by thefoxgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Courtesy Toyota of Brandon responded

Dear Theresa, Thank you for the encouraging review! I am glad to hear that you were treated with respect while at our dealership and I will be sure to pass along your comments to Steve. We hope to be able to provide this level of service to every customer that walks onto our lot. Your recommendation means a lot to us! Thank you, Paul Snedic, General Manager

April 02, 2013

The staff was very helpful and knowledgable. Also very fast and courteous when we needed answers to any question that we had. The prices were some of the best we found in town. Overall it was the easiest More

by jakesmith108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deborah Melton, Dennison in financing , Todd Deny
May 13, 2013 -

Courtesy Toyota of Brandon responded

Dear Jake, Thank you for taking the time to write about your positive experience with us! I am always encouraging my staff to be courteous and knowledgeable so that we can provide our customers with the best service possible. Your recommendation means so much to me and everyone at our dealership. We hope to continue this relationship in the future! Thank you, Paul Snedic, General Manager

April 02, 2013

David Errity was the efficient salesman I have ever worked with. (I also feel the sales manager, read my body language well, was polite and not pushy.) David was patient, knowledgable and what he didn' More

by Magnetteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Errity
May 13, 2013 -

Courtesy Toyota of Brandon responded

Thank you for sharing the experience you had with David. I am so glad that he was able to help you find the perfect vehicle to fit your needs. Our sales staff is always eager to be a resource to our customers while not making them feel overwhelmed. Knowing that we were able to earn your business makes me feel a tremendous amount of pride for our sales staff here at Courtesy Toyota of Brandon. Your recommendation means so much to all of us and we hope to see you at Courtesy in the future! Enjoy your Prius V! Thank you, Paul Snedic, General Manager

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