Courtesy Toyota of Brandon
Tampa, FL
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25,000 mile I CAME IN AT 10:00AM FOR MY 25,000. THIS IS THE SECOND TIME I HAVE BEEN IN. LAST BEING IN JULY 2016. THE SERVICE HAS BEEN TERRIFIC! MY SERVICE WRITER I CAME IN AT 10:00AM FOR MY 25,000. THIS IS THE SECOND TIME I HAVE BEEN IN. LAST BEING IN JULY 2016. THE SERVICE HAS BEEN TERRIFIC! MY SERVICE WRITER IS GHANDI ABDALLSH, HE HAS BEEN EXCELLENT! More
thank you Rodney Fillers and Leo This week my wife and I went to your dealership as the first stop in our search for a new car. We met Rodney Fillers. Rodney was very professional, ve This week my wife and I went to your dealership as the first stop in our search for a new car. We met Rodney Fillers. Rodney was very professional, very courteous, and very helpful, especially after my wife decided that the car I had picked out ahead of time, (Camry SE), almost made her sick to her stomach. We continued to look and my wife found a Camry XLE, that she liked, however I felt that it might have been slightly out of reach for us. Rodney did not panic, took us out for a test drive, and my wife was hooked. The rest of the process was just as nice and easy, especially Leo in finance. Needless to say, we got an exceptional deal, and bought the car then and there. The only bad experience I had in this whole ordeal was calling the other two dealers in the area that I had made an appointment with, (to compare prices) in order to cancel the appointments. I shouldn't have bothered making those appointments. Thanks again, Rodney and Leo. A very satisfied customer, Rich and Veronica D. More
Service Department The service department treated me like i was a VIP during my recent oil change and tire rotation. My hats off to Mr. Lopez and Mr. DelaCruz, they hav The service department treated me like i was a VIP during my recent oil change and tire rotation. My hats off to Mr. Lopez and Mr. DelaCruz, they have set the bar high for others. Courtesy Toyota has done it right in my opinion. Thank you. More
Great experience Sunil was very approachable , helpful and made the purchase smooth. Got best deal out of all the dealers in Tampa Very happy with my purchase and woul Sunil was very approachable , helpful and made the purchase smooth. Got best deal out of all the dealers in Tampa Very happy with my purchase and would recommend to all my friends. More
Excellent, keep up the good work! My experience with Courtesy Toyota is remarkable. These people went above and beyond for my family. They have good work ethics and professional se My experience with Courtesy Toyota is remarkable. These people went above and beyond for my family. They have good work ethics and professional service towards their customers. When you need a car for yourself, go to Courtesy Toyota. Commitment to ecellent service is their promise. Shout out to Mr. Albert Rivera, the Financial Manager for doing a great job. May your tribe increase , Sir! And to our salesperson Nick Belange- job well done. More power to you guys and your staff! Thank you so much. M. Truscello More
Fast service Heather Stover contacted me quick, and gave me all the information I needed. I was impressed with her overall willingness to help. I still haven't mad Heather Stover contacted me quick, and gave me all the information I needed. I was impressed with her overall willingness to help. I still haven't made my choice, but I appreciate the good service so far. More
Incompetent Vehicle Maintenance Technicians and management I will NEVER recommend ANYONE to this dealership! I took my brand new 2015 Toyota to be serviced at the dealership due the warranty not by personal ch I will NEVER recommend ANYONE to this dealership! I took my brand new 2015 Toyota to be serviced at the dealership due the warranty not by personal choice. My car was scratched while on their lot and in their care, they possibly hit a curb. EVERY TIME I had my car serviced, I had to take it back multiple times because the job was NEVER done right. I had an oil change, found a large oil leak underneath my car the next day. I had an alignment done, it wasnt done properly. The car doesn't drive the same ever since they touched it and the alignment was never fixed after a couple of visits. I had "courtesy" car washes with the services provided. Not only was the car returned as if they dried it with a muddy rag, the paint has swirl marks that now need to be buffed out. I keep my car in immaculate condition but thanks to Courtesy Toyota of Brandon, my car isn't worth xxxx! They try to remediate the problems when you call and file a complait but instead of fixing the problems, they make it worse. Their mechanics have no idea what they're doing!!! And their advisors & managers ( especially Gary Savary) are of no help. DO NOT CONDUCT BUSINESS WITH THIS DEALERSHIP!! Trust me, you will thank me! More
Condescending, not helpful, unauthorized work. Terrible. Service advisor was condescending, and treated me like an idiot, even though I was well aware of what I was talking about. Never offered a Terrible. Service advisor was condescending, and treated me like an idiot, even though I was well aware of what I was talking about. Never offered a courtesy ride, etc. Hiked down Adamo to pickup my rental car at Enterprise...nice to let a woman hike down the highway by herself. Chivalry is dead there. Spoke to a manager requesting a new advisor, which never happened, had to keep dealing with the same jerk. Performed unnecessary tire rotation and oil change (which I had just done the week before at Goodyear), without contacting me first. Upon pickup, I was flippantly tossed my keys. I asked where is it parked, and he said "I don't know" " Hit the buttons on the remote until you hear it". I will never ever go again and will never refer anyone there. Sandy is a huge jerk and does not need to work with people. More
Excellent customer Service at tge Service department I had an issue with my Toyota Camry 2012, and Chad looked over all the warranties on my car, to see if I had some coverage, but my warranty didn't cov I had an issue with my Toyota Camry 2012, and Chad looked over all the warranties on my car, to see if I had some coverage, but my warranty didn't cover the issue. Chad explained me the prices and the quality of the parts that Toyota offers to its customers. He was very gentle and got my car fixed at the expected time. Great Service!!! More
Great experience Sunil did a great job. From beginning to the end. He took most of the hassle out of the purchase. Thanks. We will recommend that more people shop here Sunil did a great job. From beginning to the end. He took most of the hassle out of the purchase. Thanks. We will recommend that more people shop here. More