Courtesy Nissan - Service Center

Listens to Customer When I bought my car five years ago, the promises made by the sales department set the service department up for failure. And I complained as I am sur When I bought my car five years ago, the promises made by the sales department set the service department up for failure. And I complained as I am sure others did. Over the last five years, Courtesy Nissan has lived up to their name! They have made significant changes in their service delivery - I can now schedule my car in with the advisor I request (they are all good!); they honor their time commitments - and when they can't, they take care if you with car complimentary rides or loaner cars. They treat everyone like you just bought a brand new Mercedes every time you go in! More

Always great! When I go to the dealership, I always have the same rep helping me & letting me know what's going with my car & he is very nice! They also have me in When I go to the dealership, I always have the same rep helping me & letting me know what's going with my car & he is very nice! They also have me in & out in a reasonable timeframe More

Courtesy Nissan - Not Just The Name Courtesy is not just their name but their approach! Everyone is helpful and friendly. I can trust my car buying experience and service will always be Courtesy is not just their name but their approach! Everyone is helpful and friendly. I can trust my car buying experience and service will always be top notch! More

World Class customer service I am leaving a review to recommend Courtesy Nissan to any one in search of a new or used car. The pride Courtesy Nissan takes with each and every cust I am leaving a review to recommend Courtesy Nissan to any one in search of a new or used car. The pride Courtesy Nissan takes with each and every customer is world clase. Best in class is not easy to achieve, but I believe they have accomplished this goal. From new sales to service after the sale. Please stop and see this great team. Paul Killion More

Best experience ever!!! David Nixon (Service Advisor) took excellent care of my Quest van. My oil change was completed quickly and they even cleaned my car. Thanks you so muc David Nixon (Service Advisor) took excellent care of my Quest van. My oil change was completed quickly and they even cleaned my car. Thanks you so much! More

Perfect First time i have been in nissan but perfect service I got from one of the agent.I am satisfy and I will be back and visit again First time i have been in nissan but perfect service I got from one of the agent.I am satisfy and I will be back and visit again More

lavado siempre han lavado mi auto cuando vengo hacerle servicio pero esta vez mi auto no lo lavaron quisiera saber porque razón esta vez estaba sucio mi auto siempre han lavado mi auto cuando vengo hacerle servicio pero esta vez mi auto no lo lavaron quisiera saber porque razón esta vez estaba sucio mi auto More

Oil change Melissa was very friendly and kept me informed as far as the status of my service. She also was knowledgeable of other service questions l asked. Melissa was very friendly and kept me informed as far as the status of my service. She also was knowledgeable of other service questions l asked. More

DONT GO HERE this place is terrible. TERRIBLE. A Year who I came in for a regular service of oil and tire rotation- In which should have been free since I had it o this place is terrible. TERRIBLE. A Year who I came in for a regular service of oil and tire rotation- In which should have been free since I had it on my monthly plan- they then told me they could not see my plan and made me pay for the service..... I could not fight it at the time since I had a dr appointment that I was inning late for at the time because I had been here almost 3 hours waiting for my vehicle. I came back today to get my car serviced at no charge since they had previously charged me and I should not have been....I made an 830 appointment and was told it should be about an hour - I got here at 820.... here I am....2 hours later and I still do not have my car. This place is TERRIBLE. THE SLOWEST SERVICE. THE KOST UNFRIENDLY STAFF EVER. If you want good service, make the drive out to Nissan of mckinney and see the service advisor dacon davis. He is AMAZING and will take wonderful care of you!!! More

Service Manager is rude, non professional and HORRIBLE Horrible experience with service every single time we go in. When we were sold the car they explained teir service department as customer focused and Horrible experience with service every single time we go in. When we were sold the car they explained teir service department as customer focused and that is so far from the truth. They are horrible and rude and EVERY situation has been horrible. I would WARN anyone not to buy a Nissan. Nothing is covered under warranty.and each trip will cost you $1000 to $2000. The Service Manager is the absolutely rudest, worst customer service person I have EVER seen. NISSAN IS A NIGHTMARE More