Courtesy Nissan - Service Center
Richardson, TX
538 Reviews of Courtesy Nissan - Service Center
It was for an oil change. Not too much to say about that. Thank you. Not too much to say about that. Thank you. More
Schedule a routine oil change/tire rotation and when I arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he men arrived the service drive was empty. Took several minutes for an advisor to come out and great me. Once greeted and checked in with Shelton, he mentioned that the service department was a little behind and it would possibly be 2 hours. After 3 HOURS I checked in with Shelton and and he assured me they had a tech on it and would be done shortly. After 4 HOURS and this time speaking to the Service Manager Manuel, I was then told it was in the wash bay and would be out shortly. I did not ever expect a simple oil change/tire rotation to take 4 HOURS and then not to be updated with this being the situation. I have been a loyal customer to your dealership, but this is totally not acceptable. More
DO NOT APPRECIATE ADDON CHARGE FOR USING CREDIT CARD! WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY WHO IN THIS DAY USES CASH OR CHECK? ALSO, WHO CARRIES HUNDREDS OF DOLLARS IN CASH AROUND? PLUS, I QUESTION THE LEGALITY SINCE IT ONLY SHOWS UP ON MY CREDIT CARD RECEIPT AND NOT MY COURTSEY SERVICE BILL. MAYBE I'LL ASK THE ATTORNEY GENERAL FOR TEXAS ABOUT THIS FEE. More