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Courtesy Nissan - Service Center

Richardson, TX

4.6
533 Reviews

533 Reviews of Courtesy Nissan - Service Center

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January 10, 2025

I had a great experience at Courtesy Nissan Service Department. My 2002 (!) Xterra needed some TLC and, thanks to Teresia Mabry< I got what I needed and no more! No high-pressure sales pitch for unne More

by Chris G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Jan 16, 2025 -

Courtesy Nissan responded

Chris G, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

January 10, 2025

Cuentan con excelente personal área de espera muy limpia los baños la cafetería el servicio muy bueno More

by edinsonsanchez92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
Jan 16, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Cuentan con excelente personal área de espera muy limpia los baños la cafetería el servicio muy bueno More

by edinsonsanchez92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
Jan 16, 2025 -

Courtesy Nissan responded

Hi Edinsonsanchez92, thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

January 10, 2025

It was really great! I love how easily everything was communicated! I wish shuttle was able to pick me up back, but driver's work day was already ended. More

by masha.gromova.wihfu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Courtesy Nissan responded

Masha.gromova.wihfu, we are so pleased you enjoyed your visit to Courtesy Nissan! We hope to see you soon!

January 09, 2025

I wasn't given a paperwork for this times oil change. Usually I used to get a get a paper which listed what actions were taken on my card. But this time I did get nothing. If somebody can help me with th More

by Nibu Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Jan 11, 2025 -

Courtesy Nissan responded

Hi Nibu Thomas thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Courtesy Nissan (972) 792-5657 EX 3030.

January 08, 2025

Plan on buying my next Frontier truck from Courtesy this summer. Always have great results! More

by Kent.hancock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Courtesy Nissan responded

Hi Kent.hancock, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 08, 2025

The service department made the needed repairs for my recall fast and simple and had my daughter back on the road in about four hours. Super fast and great communication along the repair process. More

by jon89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
Jan 09, 2025 -

Courtesy Nissan responded

Jon89, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

January 08, 2025

Michael Johnson Jr was quick, friendly, kept me posted, explained everything well. Very polite. Highly recommend courtesy Nissan . Thank you More

by raquilo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson Jr
Jan 09, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2025

Dereck was able to answer to all my questions. My car was ready in the timely manner (as predicted during check in time). Complementary car wash was a highlight of my visit. Overall, great custome More

by Elmira G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
Jan 09, 2025 -

Courtesy Nissan responded

Elmira G, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

Everything was quick and courteous and very professionally treated while I was there. My car was also washed and I appreciated that very much. Kelly Spawn More

by kelly.spawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
Jan 09, 2025 -

Courtesy Nissan responded

Hello Kelly.spawn, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

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