Courtesy Nissan - Service Center
Richardson, TX
612 Reviews of Courtesy Nissan - Service Center
No major issue. Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is ch Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is charging credit card usage fees which is very unfair to the customer. That is ridiculous, after charging shop supplies fees. It is unacceptable!!! I think I should get refunded the credit card fees. More
Took my car in for a routine service and was met with complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past the estimated time with no updates. When I finally asked for a status, the rep seemed annoyed and dismissive. My car was returned without the promised inspection, and no explanation was given. Totally unprofessional and frustrating. I won’t be returning. More
Service is always top level and Robert isbalways keeping me uodated on what is goung on with my car. Thanks me uodated on what is goung on with my car. Thanks More
Entiendes mi problema de mi SUV. Gracias por escucharme y ayudarme hoy antes iré al trabajo Gracias por escucharme y ayudarme hoy antes iré al trabajo More
Mr. Scoot help me and support me and everything, he did explain to me all I need, He’s kind attitude made me trust and let my car to be fixed. Thank you Mr. Scoot. explain to me all I need, He’s kind attitude made me trust and let my car to be fixed. Thank you Mr. Scoot. More
Great service at Courtesy Nissan. I would definitely recommend this dealership for car maintenance service I would definitely recommend this dealership for car maintenance service More
Understood what was needed and got the job done quickly. Was also able to identify some issues that were not addressed in the initial assessment Was also able to identify some issues that were not addressed in the initial assessment More
It’s has been a wonderful dealer for all the years that we dealt with Courtesy Nissan for almost thirty five years my husband and I always owned Nissan car all that time we love it we dealt with Courtesy Nissan for almost thirty five years my husband and I always owned Nissan car all that time we love it More
Courtesy Nissan service is always nice & very efficient…this is why I only use them!! efficient…this is why I only use them!! More
Good quick, top quality service. They did a checkup on all components of my vehicle They did a checkup on all components of my vehicle More