Courtesy Nissan - Service Center
Richardson, TX
178 Reviews of Courtesy Nissan - Service Center
Took my 1996 Pathfinder in for a 200K mile check-up. I take my car to Courtesy for service when I want the best. This time I got the worst. After having my car for a month, when I picked it up, ($5K) th I take my car to Courtesy for service when I want the best. This time I got the worst. After having my car for a month, when I picked it up, ($5K) the engine light came on within a few miles. Took it back and left it for another month ($3K). Drove it another 50 mi., light came on again ($5.7K). Took it back again. Serviceman reported a leak in the radiator, but they gave me back the car anyway. Another $300. Drove it a 200 mi. Spent $2K replacing sensor and fuel lines Courtesy had replaced. Check engine light came on again. Took it to Dennis Road Automotive, who replaced the bad solenoid, and it cost me $800. No more check engine light! This service department is a nightmare!!! It took me over a year to get my car back to good running order. Now she is good-to-go for another 200K miles! More
Courtesy Nissan’s service department provided me with excellent customer service and quickly repaired my Xterra. Thank you! excellent customer service and quickly repaired my Xterra. Thank you! More
The service rep said they could not find the problem! I convinced him to let the technician ride with me to view the problem first hand. The technician rode with me in the car and after a few blocks real I convinced him to let the technician ride with me to view the problem first hand. The technician rode with me in the car and after a few blocks realized there was a problem. They ordered the new steering column and installed it, it took a few days, but my noise problem is now gone. More