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Courtesy Nissan - Service Center

Richardson, TX

4.6
405 Reviews

405 Reviews of Courtesy Nissan - Service Center

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February 19, 2025

Experienced Awesome customer service! ! And they follow up with you every step of the way. More

by nafeeshawilson2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odis Booty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2025

Awesome staff at the service center. Gave me recommendations on my custom setup. Great Dealership!! More

by 210robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 17, 2025

Service is usually good. Don't like the people driving my car a few feet changing the radio, seats, air conditioner, etc. Never buy another car at Courtesy. More

by cloliver3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Feb 20, 2025 -

Courtesy Nissan responded

Cloliver3, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

February 17, 2025

Staff and advisor was very helpful and professional . Service was great and was done on time. More

by dmitriy_myas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Courtesy Nissan responded

Dmitriy_myas, we truly appreciate your honest feedback. Thank you, and have a fantastic day!

February 15, 2025

Joe Adams was very helpful in communicating what needed to be done. He was a pleasure to work with. More

by XRay5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

It was a great experience. From arrival to being shuttled to work. Diagnosis done effectively. Since I bought my car here. I felt it's the best place to bring it for diagnosis. More

by ekamiti37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Courtesy Nissan responded

Ekamiti37, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 19, 2025 -

ekamiti37 responded

Nothing at this time. Thank you.

February 14, 2025

Scott Rupert is my preferred advisor. I know that my vehicle is in good hands!!!! More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Courtesy Nissan responded

Dp, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

Scott Rupert did a great job keeping me up to date on a very busy Saturday! I actually don't mind my service appointments at Courtesy Nissan. I'm able to plug my laptop in and keep myself entertained. I More

by klmmisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Courtesy Nissan responded

Klmmisc, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

February 13, 2025

I’ve gone for oil changes in the past and have always been pleased. Great customer service! More

by klein535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Courtesy Nissan responded

Klein535, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

Daniel was very courteous and helpful. Thr car service was performed in time with quality. More

by priyank.pradeep82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 14, 2025 -

Courtesy Nissan responded

Priyank.pradeep82, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

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