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Courtesy Nissan - Service Center

Richardson, TX

4.6
478 Reviews

478 Reviews of Courtesy Nissan - Service Center

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March 28, 2025

In the past 3 years since moving to the area, servicing our vehicle with this dealership, I have never had the same advisor. They all seem to move on/leave, rather quickly. Scott was great! I was disappoin More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Courtesy Nissan responded

Sg, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 28, 2025

I brought my car to Courtesy Nissan for a factory warranty service and was impressed with how smoothly everything went. I scheduled my appointment the day before, and they were able to fit me in for More

by mikeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Courtesy Nissan responded

Mikeg, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

Once again, Scott was very professional, friendly and he kept me updated on the progress of my car. More

by johnjones42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Malveaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Courtesy Nissan responded

Hi Johnjones42 thank you for taking the time to leave us your honest feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

Very professional service and a friendly atmosphere. My needs are always taken care of quickly! More

by bradcam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2025

Trato cordial, excelente servicio, atención al cliente muy bueno, y sobre todo buenos especiales en el mantenimiento de tu auto More

by Jose9arizmendi49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan wright
Mar 30, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2025

Things improved. The assigned service manager was busy when the car arrived. The receiving person was not impressive. More

by jaydunn.245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresia Mabry
Mar 30, 2025 -

Courtesy Nissan responded

Hello Jaydunn.245, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

I have always had great service , they explain any repairs needed . I never feel pressured to do anything. Highly recommend this dealership. More

by lcobbley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna
Mar 30, 2025 -

Courtesy Nissan responded

Lcobbley, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

Nice, friendly, professional. People will ready to help you and answer any questions that I had More

by prte1534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Courtesy Nissan responded

Prte1534, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

March 26, 2025

Excellent service. Friendly and knowledgeable. Thank you for taking care of my vehicle. Scott is great! More

by janicetruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2025

this dealership is where I normally get my car serviced, nothing else to report at the time. More

by mmorris58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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