Courtesy Nissan - Service Center
Richardson, TX
533 Reviews of Courtesy Nissan - Service Center
Very good service department! Both Daniel Barajas and Davis Truong were excellent service advisors. Their good and easy to use service department was a main factor we have purch Both Daniel Barajas and Davis Truong were excellent service advisors. Their good and easy to use service department was a main factor we have purchased many cars at Courtesy Nissan over the decades. More
Easy to drop off vehicle and was not pressured into services I did not want. Liked the availability of the shuttle so you don’t have to wait around services I did not want. Liked the availability of the shuttle so you don’t have to wait around More
I was very puzzled and surprised to hear that my wheel lock and (2) lugs were missing on the passenger's side. I find it puzzling because my vehicle was there earlier and this was not an issue. Furtherm lock and (2) lugs were missing on the passenger's side. I find it puzzling because my vehicle was there earlier and this was not an issue. Furthermore, I only have my vehicle serviced at this dealership. More
All went well! Loved the fact I could check the progress as well as see my car being serviced! I was out in the time frame given! Loved the fact I could check the progress as well as see my car being serviced! I was out in the time frame given! More
Appreciate the integrity that Curtesy Nissan stands for and that they’re willing to exceed expectations! and that they’re willing to exceed expectations! More
The work on the car was done, and the car runs well. The reason I can't recommend Courtesy Nissan is because there was so little customer focus. 1. I brought the car in on a very cold day and was not The reason I can't recommend Courtesy Nissan is because there was so little customer focus. 1. I brought the car in on a very cold day and was not invited inside, but kept outside in the cold while the car was checked in. 2. The parts had to be ordered so it took 3 days to complete, but no loaner cars were available. I was told there was a 2 week wait for loaners. 3. I was quoted a price for the work, but when I picked up the car the price was higher by nearly $!00. 4. I was told they would have washed my car but the water was frozen. It just was not a customer friendly eperience. More