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Courtesy Nissan - Service Center

Richardson, TX

4.6
533 Reviews

533 Reviews of Courtesy Nissan - Service Center

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February 11, 2025

Excellent professional courteous kind timely convenient clean intelligent patient friendly honest durable efficient trust great customer seevic More

by Mary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2025

Amazing customer service! Quick and friendly! Kept me up to date with my car and service More

by luisera.lr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2025

Everyone was very nice and competent as always. I really appreciate the knowledge. Everything is explained and the techs are also great. More

by aksen_evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2025

If I buy another Nissan it will because of Scott Ruppert. Excellent effort on his part. More

by bmlitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Courtesy Nissan responded

Bmlitt, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Always fast and professional service. I would not take my car anywhere else. Thank you. More

by ssrodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Courtesy Nissan responded

Ssrodman, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

Scott was awesome and HONEST to let me know what was necessary for my vehicle More

by alex.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Courtesy Nissan responded

Alex.ross, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

February 07, 2025

Scott is always thorough and keeps me informed. He makes sure to give me recommendations when I am low on money as to what I should do next in order of importance. I would recommend Scott and Cour More

by karen.rust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Courtesy Nissan responded

Karen.rust, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 06, 2025

Joseph Adams is a great Service Advisor. He listened to my questions and took great care of me car problems. More

by batesu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Courtesy Nissan responded

Batesu1, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 06, 2025

I scheduled a tire rotation online. I was able to get to my appointment earlier than the appointed time, but I was greeted and told that wasnt an issue at all. I was expecting to be t More

by keith.herod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

Overall the professionalism and keeping me informed was excellent. I also appreciate being dropped off and picked up by their shuttle. The worst part of my experience was that I have a slow leak in my ti More

by fwilliams0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Courtesy Nissan responded

Fwilliams0721, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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