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Courtesy Nissan - Service Center

Richardson, TX

4.6
533 Reviews

533 Reviews of Courtesy Nissan - Service Center

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March 17, 2025

I appreciate the no pressure service. They service what I ask for and let me decide if I want anything additional. My record keeping of my service is better than there's. That's the only More

by capbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Courtesy Nissan responded

Hello Capbrown, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Shauna Harris was really helpful. She made me feel welcomed and explained everything really well for me, 10/10 service :) More

by karinavilla137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
Mar 22, 2025 -

Courtesy Nissan responded

Karinavilla137, we are so pleased you enjoyed your visit to Courtesy Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

The attention I received in my last visit was professional courteous and on target . All my needs were solved with great care for me as a customer. Please reward the technician or customer care p More

by rociousant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barajas
Mar 17, 2025 -

Courtesy Nissan responded

Rociousant, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

March 14, 2025

Scott listens well and is kind. I felt he went above and beyond to make sure I was safe and satisfied. More

by jenn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Even the woman who answered the phone was fun and over-accommodating.
Mar 17, 2025 -

Courtesy Nissan responded

Jenn22, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

We brought our 2021 versa in for service maintenance and we waited in the bay for 10-15 minutes for our service advisor. We met with our service advisor and was told that it would take two and half hours to More

by gljmunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
Mar 17, 2025 -

Courtesy Nissan responded

Gljmunn, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

March 13, 2025

They took great care of us, and had our vehicle ready quickly. Would highly recommend. More

by BigT6921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Mar 17, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2025

Courtesy Nissan is a great dealership. I was very confortable in dealing with both Mr Rupert, my advisor and the service manager, Mr manuel Deleon. The waiting area is very confortable. T More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2025

I had some question that I got answers to. He helped me with how to get my phone hooked up for maps, which i very much appreciated. More

by seatacred
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Courtesy Nissan responded

Seatacred, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

Not fully satisfied cos my car settings was not updated after it was changed oil and change filter and tire rotation. I went there after a few wks after it was done because on screen of my car it showed a More

by Len
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Courtesy Nissan responded

Hello Len, we appreciate you taking the time to leave us this feedback. Please reach back out to us at (972)-792-5657 ex 3030 so we may address your concerns. Thank you!

March 11, 2025

Service was efficient and thorough. The customer service was top notch due to the great communication. More

by cloveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Mar 13, 2025 -

Courtesy Nissan responded

Cloveland, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

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