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Courtesy Nissan - Service Center
Richardson, TX
405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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405 Reviews of Courtesy Nissan - Service Center
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Verified Customer
February 28, 2025
I highly recommend Scott Rupert. He won't upsell the service; he will only suggest the service you need. He won't upsell the service; he will only suggest the service you need. More
by andrewwg2010
Employees Worked With
February 28, 2025
Work was done quickly and efficiently. Bob Schielle was very attentive and helpful. He is a gem. Courtesy is a great dealer to frequent. I have been going there for over 10 years. Thank yo Bob Schielle was very attentive and helpful. He is a gem. Courtesy is a great dealer to frequent. I have been going there for over 10 years. Thank you. More
by oldglory1
Employees Worked With
Robert Schille
February 28, 2025
Services are too pricey. Service advisor gave us great treatment Scott is very knowledge and provided good input We think the prices are astronomical and there are no speci Service advisor gave us great treatment Scott is very knowledge and provided good input We think the prices are astronomical and there are no specials like before More
by narvaez_g
Employees Worked With
February 21, 2025
Sloppy job! Greasy interior and floor mats plus test drive appeared to be a joy ride. Greasy interior and floor mats plus test drive appeared to be a joy ride. More
by joyce.agre
Employees Worked With
Other Employees :
Bob S.
February 20, 2025
First time to use this dealership service department, with a 10 year old Juke in need of repairs to axles and bushings and tie rod from 127K miles of use. Made a 7 am appointment and used their complime with a 10 year old Juke in need of repairs to axles and bushings and tie rod from 127K miles of use. Made a 7 am appointment and used their complimentary shuttle service to get to work. Turned in the car on a Thursday morning, but did not get it back until Tuesday, because they had trouble getting the parts they needed. Bob, my service advisor, kept in contact with me with updates, which allowed me to plan accordingly.That included an offer to provide me with another vehicle, but I declined. He also provided an online payment link as an easier option without the processing fee. Had to work with my credit card company to get through some security issues, but that is now in place for future transactions. Yes, a little rough on the first experience, for both me and them, but that was a great test to see how they handle challenges. I anticipate that they will earn the fifth star very soon. More
by awardtqt
Employees Worked With
Robert (Bob, I don't remember his last name)
February 19, 2025
The experience was easy and quick. My service rep was kind and listened to my needs. I was in and out in a timely fashion. My service rep was kind and listened to my needs. I was in and out in a timely fashion. More
by Fernbergj
Employees Worked With
