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Courtesy Nissan - Service Center

Richardson, TX

4.6
614 Reviews

614 Reviews of Courtesy Nissan - Service Center

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June 06, 2025

Thanks to Courtesy Nissan for servicing my 2021 Altima. An oil change and a new cabin filter started the month of June with a purring engine and chillier AC.. My service rep, Shauna Harris, is fun to work More

by Nancy C.
Service Time
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Enjoyed the experience and service team was helpful. I will go back when my car needs service. More

by lanemartinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
June 04, 2025

She was very helpful and kind , you can tell she like what she’s doing More

by momoalsine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us!

June 04, 2025

Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome! More

by 867192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. More

by blf3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Courtesy Nissan responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 02, 2025

Robert was great and on time they did the service required with good communication and service More

by Fhdallas
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're happy we could meet your expectations!

June 02, 2025

Robert was awesome, very professional. He was very helpful in explaining what my car needed. More

by tashia.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2025

Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick tur More

by jennifer.moore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hi! Thank you for your feedback! We're glad to hear scheduling was easy and that you were happy with the service itself. We apologize for the longer-than-expected wait time. We understand how frustrating that can be. While delays sometimes happen, we’re always working to improve. We appreciate your patience and welcome you to the Nissan family!

June 02, 2025

Great service and quick work. Appreciated it especially AK. He did a great job. Thank you More

by jlm4rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ak
Jun 05, 2025 -

Courtesy Nissan responded

Hi! Thank you so much for sharing about your experience with us! We're looking forward to your next visit with us!

June 02, 2025

Shauna was very helpful with taking care of my service and any questions I had. More

by patcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hello! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. If you're ever in need of more help, please let us know!

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