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Courtesy Nissan - Service Center

Richardson, TX

4.6
480 Reviews

480 Reviews of Courtesy Nissan - Service Center

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April 03, 2025

Robert was very helpful and friendly since I arrived more than 30 minutes before my scheduled appointment. The wait was short for oil change and tire rotation. More

by anneaello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I would normally give this dealership 5 stars, but this time, something was working right. I waited longer than I have ever had to wait to see a service advisor. (I had an appointment.) I was told by 3 d More

by bpilk748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaelyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Great experience from the marketing emails and correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s More

by cahendersonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaelyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Scott was very helpful, been here a few times and he always ddoes a terrific job! More

by rileybert54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

AMAZING SERVICE. WILL DEF COME BACK AND DEF RECOMMEND THEM. EVERY TIME WE COME HERE IT IS EXCELLENT SERVICE AND SUPER NICE PEOPLE! More

by rachaeladickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Very friendly people. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. More

by bahard1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

amazing service, I will definitely be back again! Scott was very helpful and kind to us. More

by michelle.guardado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

The service that Michael gave was great. Made sure my car was taken care of, as well as informing me on the updates. More

by chris_num3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

The service advisor was rude and cute me off would no listen to me ! Do not plan on returning after be a customer for 2 years More

by youngmom1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Courtesy Nissan responded

Youngmom1963, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

March 29, 2025

the dealership is okay, I use them regularly, last visit was not the best, but they are okay. More

by mmorris58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Courtesy Nissan responded

Mmorris58, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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