Courtesy Nissan - Service Center
Richardson, TX
477 Reviews of Courtesy Nissan - Service Center
Very friendly people. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. THey do good work. Had to wait for a loong time for them to get started, but they got it done right. More
Great experience from the marketing emails and correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested services were in line with my expectations, so I felt that the technician was through and honest. More
Scott was very helpful, been here a few times and he always ddoes a terrific job! always ddoes a terrific job! More
amazing service, I will definitely be back again! Scott was very helpful and kind to us. Scott was very helpful and kind to us. More
The service that Michael gave was great. Made sure my car was taken care of, as well as informing me on the updates. Made sure my car was taken care of, as well as informing me on the updates. More
the dealership is okay, I use them regularly, last visit was not the best, but they are okay. was not the best, but they are okay. More
Ryan and everyone that I interacted with were top of the line: friendly, knowledgeable & customer aware. I highly recommend this dealership!!! line: friendly, knowledgeable & customer aware. I highly recommend this dealership!!! More
I recently had the pleasure of visiting Courtesy Nissan for service, and I must say, the experience was nothing short of exceptional. From the moment I arrived, I was greeted with professionalism and a war for service, and I must say, the experience was nothing short of exceptional. From the moment I arrived, I was greeted with professionalism and a warm welcome. Five stars are not enough to express the excellent service I received, especially from Shauna Harris, my service advisor. Shauna was incredibly attentive, thoroughly knowledgeable, and always took the time to explain any issues with my car in a way that was easy to understand. I also want to thank Ms. Alexis Timothy for her excellent customer service in scheduling my appointment. She secured a perfect after-hours slot for me, confirmed it professionally via text and email, and her friendly, sweet phone demeanor enhanced my overall experience. The dealership itself is notably clean and well-maintained, creating a pleasant atmosphere for customers. The staff communicates very professionally, which made me feel confident in their hands. Despite driving a Hyundai, I plan to continue using this dealership for as many services as possible for all my car needs because of their consistent quality service and reliability. If you're looking for a trustworthy and efficient car service experience, look no further than Courtesy Nissan. More
In the past 3 years since moving to the area, servicing our vehicle with this dealership, I have never had the same advisor. They all seem to move on/leave, rather quickly. Scott was great! I was disappoin our vehicle with this dealership, I have never had the same advisor. They all seem to move on/leave, rather quickly. Scott was great! I was disappointed to learn they no longer utilize Lyft for clients to return to home. Instead they have a shuttle. Thankfully, while waiting nearly an hour for the shuttle, my vehicle service was completed. I have also never been able to obtain a loaner vehicle. They always seem to be unavailable, which needs to be addressed by adding more, and/or bringing Lyft back. More