Courtesy Nissan - Service Center
Richardson, TX
611 Reviews of Courtesy Nissan - Service Center
She was very helpful and kind , you can tell she like what she’s doing what she’s doing More
I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. Nissan team provides. They always go above and beyond. More
Robert was awesome, very professional. He was very helpful in explaining what my car needed. He was very helpful in explaining what my car needed. More
Scheduling was easy, the service provided was excellent. It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick tur It was my first service since buying my vehicle. I made an appointment for an oil change and thought that with an appointment it would be a quick turn around. I waited 2 hours for it to be completed. I was surprised by that. I've never had to wait that long for a scheduled service before. But I'm new to Nissan. Maybe that's typical. More
Robert was great and on time they did the service required with good communication and service required with good communication and service More
I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. and staff. Any problem I have they always listen. No matter what team member it may be. More
Shauna was very helpful with taking care of my service and any questions I had. and any questions I had. More
The service I received from Courtesy Nissan was exceptional. The service technician Akanimoh was very friendly and professional. He keep me informed while my vehicle was being serviced and worked exceptional. The service technician Akanimoh was very friendly and professional. He keep me informed while my vehicle was being serviced and worked with my extended warranty for parts covered by warranty. Great service. Thank you. More
Took my car in for a routine service and was met with complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past the estimated time with no updates. When I finally asked for a status, the rep seemed annoyed and dismissive. My car was returned without the promised inspection, and no explanation was given. Totally unprofessional and frustrating. I won’t be returning. More