
Courtesy Nissan of Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 592 reviews
Miracle making Terry! I was lucky to get Terry to help me lease my first vehicle. He is an extremely personable and no pressure salesman. Terry put me into my Nissan Juke i I was lucky to get Terry to help me lease my first vehicle. He is an extremely personable and no pressure salesman. Terry put me into my Nissan Juke in 2013 and worked hard to get me the best deal possible. In 2015 I went to Terry to help me with a car switch with my sister. I didn't know if it would be possible, but he worked miracles and got us out of a predicament and into an even better situation with our cars. If you are looking to have the best experience in the car market. Go see Terry! He is the hardest working man in the business. More
Excellent First Time Car Buyer Experience Terry is an amazing salesman! As a first time car buyer, I was nervous and apprehensive; however, Terry made this experience effortless. He was patien Terry is an amazing salesman! As a first time car buyer, I was nervous and apprehensive; however, Terry made this experience effortless. He was patient and explained EVERYTHING to me. He was very honest with outstanding customer service. He took the time to explain and demonstrate the features of my 2014 Nissan Altima. He patiently allowed me strap my two year old son's car seat in the back and took us for a test drive. He worked hard to ensure I drove off the lot with my new car, without compromising my budget. He ensured my car was impeccably clean even though I left after closing time. He also ensured that my car would come with tinting as I requested. I NEVER FELT PRESSURED! I felt comfortable and trusted Terry as he walked me through this process. He even assisted me with setting up my car insurance ! I recommend Terry to everyone that I tell about my new car. I am a customer for life! Thank you Terry ! Gina CF, RN . More
Excellent experience Best experience I ever had at a dealership. I experienced no stress. I got nothing but knowledge and honesty from Terry. He looked out for me and I w Best experience I ever had at a dealership. I experienced no stress. I got nothing but knowledge and honesty from Terry. He looked out for me and I would recommend him to anyone. He is the man to see!! More
Fantastic First Car Experience This was my first car buying experience and Terry Phillips was exactly the right person to deal with. He was strait forward, honest, and made sure I w This was my first car buying experience and Terry Phillips was exactly the right person to deal with. He was strait forward, honest, and made sure I was informed with every step. More
Excellent If you are looking to upgrade your vehicle Nissan is the place to go! I'm on my 3 vehicle with Nissan and love it! The last 2 deals I've dealt with Te If you are looking to upgrade your vehicle Nissan is the place to go! I'm on my 3 vehicle with Nissan and love it! The last 2 deals I've dealt with Terry and received nothing but the BEST customer service! He made sure I received the vehicle that I wanted and they got it! Will definitely be passing his cards out at work to bring more customers in to Nissan! More
Terry Phillips is the best! Terry was great at following up and making sure we got to the price I was looking for my new lease. He made sure I was comfortable and happy until I Terry was great at following up and making sure we got to the price I was looking for my new lease. He made sure I was comfortable and happy until I was in my car and closed on the deal. Thanks for making this process as painless as possible! I will definitely be recommending my friends and family to Terry. More
Low Stress and Got What I want If car buying was this nice I would do it more often. He listened to what I wanted and didn't try to push me into something I wasn't comfortable with. If car buying was this nice I would do it more often. He listened to what I wanted and didn't try to push me into something I wasn't comfortable with. I wanted a 2015 white Sentra w/ black interior, and Terry got me EXACTLY what I wanted. I recommend that anyone who wants a great car buying experience, that includes leaving the dealership without that "Did I just make a terrible mistake" feeling, go to Terry Phillips. More
Bryan Perry service dept Had the worst experience with Bryan Perry in service dept.He was rude, harsh and condescending . I reported my experience to Rich Phelps the next day Had the worst experience with Bryan Perry in service dept.He was rude, harsh and condescending . I reported my experience to Rich Phelps the next day . He apologized and said he would investigate. We will see what occurs now . My guess is absolutely nothing. Mr Perry is demeaning to women who don't have husbands or boyfriend with them. Do not go to nissan service department until Mr perry is gone . He is no professional More
New car purchase We went to Terry Phillips because of the great customer service gave our cousin and her recommending us to him when we were looking for our new car. We went to Terry Phillips because of the great customer service gave our cousin and her recommending us to him when we were looking for our new car. We were totally impressed with his level of professionalism and the way he took the time to listen to what we wanted before he made any suggestions and before he showed us any cars. He truly wanted to make sure we would be totally satisfied with our purchase. His congenial personality and his love for what he does shows in way he treats people. I don't think he wants us to think of him as a dealer but as a friend who will assist us through the car buying process. We will definitely go back to him in the future and refer him to all our friends! C & V Thompson, Tampa More
Exorbitant labor charges: 2 hours for 30 minute repair My 2006 Nissan Altima stalled while driving a few times after starting the car and driving for less than 5 minutes. The last time the car almost would My 2006 Nissan Altima stalled while driving a few times after starting the car and driving for less than 5 minutes. The last time the car almost wouldn't restart. I looked up this issue and found a recall on the Crankshaft position sensor. I took the car to Courtesy Nissan who told me that my car did not fall under the recall. After the mechanic diagnosed the problem via the code, it was the Crankshaft position sensor. I was told it was a 2 hour job, but that they could complete it within an hour and a half. The mechanic repaired the car WITHIN 30 MINUTES. I was charged 2 hours labor and the final bill was $400+. I understand a flat rate labor fee, but I think the guide that this NISSAN uses is: " The guide to ripoff customers". There is no way a repair that truly takes 2 hours could be completed properly in less than 30 minutes, no matter how good the mechanic is. More