Courtesy Nissan of Tampa

WOW!!! Words seem inadequate when describing my experience with Terry Phillips....he was professional knowledgeable and diligent when he came to my experienc Words seem inadequate when describing my experience with Terry Phillips....he was professional knowledgeable and diligent when he came to my experience with him and finding my car.....thank you thank you thank you......Brendan O'Brien thank you in business they say we are only as good as the people who work with us....you should be extremely blessed. Terry Phillips is an asset....I love my new car!!! More

Outstanding job Luis ! In all my years purchasing vehicles Luis has been the calmest person I've dealt with, never let me feel rushed and never made me feel like the deal w In all my years purchasing vehicles Luis has been the calmest person I've dealt with, never let me feel rushed and never made me feel like the deal wasn't going to go through..I'm now a proud owner of a 2015 Nissan Juke !!! Thank you very much I will recommend everyone. More

I wouldnt recomment then to my worst enemy First, they did not want to honor the true car discounts that I presented them with. After much haggling it was decided we could not come to a price t First, they did not want to honor the true car discounts that I presented them with. After much haggling it was decided we could not come to a price that was satisfactory. I left to discover that I had left my drivers license inside, as I was exiting the showroom with my license the sales manager yelled across the room with a price that I was happy with. PLEASE note: The vehicle that I selected from the internet was sold, however, it was still advertised on their website... that seems to be a common thing with dealers these days. The offered to order the vehicle from another dealer and I signed the intent to purchase order on a 2014 Muruano SV AWD. I selected 3 colors and they were to have it within 3 days..... after a week I went to dealer to take delivery of the vehicle. The vehicle that was "ordered" was not one of the colors I selected, however, I agreed to take possession of the vehicle. Once the transaction began it was $4,000 more than the previously agreed upon by the sales manager. He then told me they never agreed to sell the vehicle for that price. I left their showroom. Later that day I called my salesperson, who was full\ of apologies and that the manager had discovered his error and that they would discount the price by another $1,000. Once at the dealer I asked for the window sticker, which couldn't be found as I wanted to learn what the options/features were on the vehicle. Once home I discovered the vehicle was a FWD not an AWD. And lastly, a month later I have not received second smart key that was promised when I took delivery... I have gotten the typical.. its in the mail. Further, my salesperson told me that he was not commissioned and that he slept well at night. This is truly a case of buyer beware and get everything you can in writing and dont settle. More

World Class Experience Terry Phillips was exceptional to work with. He went above and beyond to make sure I got the right car. Courtesy is definitely at an advantage for hav Terry Phillips was exceptional to work with. He went above and beyond to make sure I got the right car. Courtesy is definitely at an advantage for having Terry on board. He is the reason I continue to come back to Courtesy Nissan and I would recommend him every time to anyone that is looking to purchase a vehicle. More

2012 Pyrite Mica Rav4 I am so happy with my Rav4 - finally found one after months of looking for a 2012. This dealership was awesome and it did not take hours on end to pur I am so happy with my Rav4 - finally found one after months of looking for a 2012. This dealership was awesome and it did not take hours on end to purchase a car. Thank You for the respect and courtesy you showed me. More

Excellent Service Bought a Used car on Sunday, and the service was incredible. Mr. Acord, worked very hard to get me the best deal possible, he helped us select the rig Bought a Used car on Sunday, and the service was incredible. Mr. Acord, worked very hard to get me the best deal possible, he helped us select the right care for our budget, and also made some pricing considerations on that vehicle to help my wife and I out. Never before have we bought a car at a dealership, and had such a pleasant experience. I will tell everyone I know about Courtesy Nissan and will be back for service when needed. Thank You Michael for your time and help with this big event in our lives More

Professionalism and Impressed! I had a great experience with Terry Phillips and Dan Dennison! They were excellent and made the process seamless! I will highly recommend Terry and I had a great experience with Terry Phillips and Dan Dennison! They were excellent and made the process seamless! I will highly recommend Terry and Dan to all my contacts! They made sure I was informed at each step of the process and gave the gold star in customer service. They were excellent to work with--- I was VERY impressed!!!!!! More

Knowledgeable I was in so much shock to see how friendly and knowledgeable the Rep was. H e was on point with everything. Great job Terry. I was in so much shock to see how friendly and knowledgeable the Rep was. H e was on point with everything. Great job Terry. More

Internet sales team not matched by floor team Matt Lorenz from Internet Sales was very professional on the phone and provided us timely information via email. We informed him that we were closing Matt Lorenz from Internet Sales was very professional on the phone and provided us timely information via email. We informed him that we were closing on a bankruptcy and he did not push the issue. When we went to the dealership to see the car we were looking at, we were met by Jay who was very friendly. We alerted him to our bankruptcy discharge and that we were awaiting paper confirmation. He seemed to lock into the car we looked at online and did not go over other possible options based on our financing needs. The 2013 Rogue that we looked at was priced over 18,000 and there wasn't much budging on the price. Jay and the finance rep., Jeremy, stated they were going to give us a substantial amount more for our trade-in than it was worth. In the end, it was all written back into the loan and we ended up getting a loan term for 75 months, not the 72 discussed (another 1000.00 more financed). Since then we have been called every week about our bankruptcy paperwork with threats that the bank may need to refinance at a higher rate. This was our 4th car purchased at Courtesy and our last. We love Nissan as a brand, but the service at Courtesy has changed. More