Courtesy Nissan of Tampa

Low Stress and Got What I want If car buying was this nice I would do it more often. He listened to what I wanted and didn't try to push me into something I wasn't comfortable with. If car buying was this nice I would do it more often. He listened to what I wanted and didn't try to push me into something I wasn't comfortable with. I wanted a 2015 white Sentra w/ black interior, and Terry got me EXACTLY what I wanted. I recommend that anyone who wants a great car buying experience, that includes leaving the dealership without that "Did I just make a terrible mistake" feeling, go to Terry Phillips. More

New car purchase We went to Terry Phillips because of the great customer service gave our cousin and her recommending us to him when we were looking for our new car. We went to Terry Phillips because of the great customer service gave our cousin and her recommending us to him when we were looking for our new car. We were totally impressed with his level of professionalism and the way he took the time to listen to what we wanted before he made any suggestions and before he showed us any cars. He truly wanted to make sure we would be totally satisfied with our purchase. His congenial personality and his love for what he does shows in way he treats people. I don't think he wants us to think of him as a dealer but as a friend who will assist us through the car buying process. We will definitely go back to him in the future and refer him to all our friends! C & V Thompson, Tampa More

Exorbitant labor charges: 2 hours for 30 minute repair My 2006 Nissan Altima stalled while driving a few times after starting the car and driving for less than 5 minutes. The last time the car almost would My 2006 Nissan Altima stalled while driving a few times after starting the car and driving for less than 5 minutes. The last time the car almost wouldn't restart. I looked up this issue and found a recall on the Crankshaft position sensor. I took the car to Courtesy Nissan who told me that my car did not fall under the recall. After the mechanic diagnosed the problem via the code, it was the Crankshaft position sensor. I was told it was a 2 hour job, but that they could complete it within an hour and a half. The mechanic repaired the car WITHIN 30 MINUTES. I was charged 2 hours labor and the final bill was $400+. I understand a flat rate labor fee, but I think the guide that this NISSAN uses is: " The guide to ripoff customers". There is no way a repair that truly takes 2 hours could be completed properly in less than 30 minutes, no matter how good the mechanic is. More

Proud owner of a new nissan 2015 and RED! Definitely go to Terry for if you need a new vehicle! He provided great customer service and helped me to obtain the best deal on the car I wanted. I Definitely go to Terry for if you need a new vehicle! He provided great customer service and helped me to obtain the best deal on the car I wanted. I am very thankful to him because he knew my pockets were tight due to being a graduate student and he along the other Nissan staff made a good deal happen.Thank You Terry! I love my new car! More

Buying a new car I was very pleased with the service and job knowledge, that I received from Terry Phillips. the buying process was seamless. I would use Mr. Phillips I was very pleased with the service and job knowledge, that I received from Terry Phillips. the buying process was seamless. I would use Mr. Phillips again. More

Great car buying experience! Highly Recommend If you are looking for a new car, please don't waste your time elsewhere with any other salespeople--just go see Terry Phillips at Courtesy. Terry kno If you are looking for a new car, please don't waste your time elsewhere with any other salespeople--just go see Terry Phillips at Courtesy. Terry knows these cars, and knows his job well. He took his time with me, was very patient, gave me 1 on 1 attention and actually cared about what my needs vs wants were and he was able to cut to the chase with my budget and financing--Terry worked HARD for his customers and will do anything within his power to get you a new car. Terry did not play games and treated me with the utmost of respect. Highly recommend Terry--Courtesy Nissan is blessed to have him on their team. Also dealing with James in Finance was a really pleasant experience! More

Buying from Terry terry is a very delightful salesman, he understands what a woman looks for and needs in a car. dealing with me is always a challenge, because I know terry is a very delightful salesman, he understands what a woman looks for and needs in a car. dealing with me is always a challenge, because I know exactly what I want and will pay. this is my third car I have brought from him. I won't buy from anyone else. He always knows my name anytime I am there. Terry knows I am the one who picks out the car and my husband comes in to sign the paperwork. Neil and Linda Redmond More

what is the price I was sent to this dealership from a partner dealership, courtesy Chrysler, to look at a specific car listed at $7991. As I pulled into the parking l I was sent to this dealership from a partner dealership, courtesy Chrysler, to look at a specific car listed at $7991. As I pulled into the parking lot, two sales men approached me before I even parked the car I was in. I let them know I was there to see a specific person about a specific car. After waiting for 15 minutes, the original sales man that approached me came back and told me that Jose, the person I was asking for was busy and he could give me any deal Jose could. I told him about the car I was looking for and he took me to it. The price on the window of the car was $10999. I test drive it with him and when we returned to the dealership, we went to his office. Jose came in at this time and greeted me. I explained that I wanted to pay cash for a car and not finance. He told me it would be better to finance and I could just pay it off after I purchased the car. I informed him that I would not be financing and only wanted cash price. He left me with Ben " to work bout the details.". Ben took some information from me and told me he would be right back with his best offer. After waiting for 15 minutes, Ben returned with two options: 1. Starting price of $12995 with a $4500 "discount" then added tax, tag, title, and dealer's fee for a final price right at $10,000. 2. Financing option which I did not even read because I was insulted at already having told him I am not wanting to finance and him apparently not listening to me. After questioning why there are now 3 different starting prices, $7991, $10,995, and now $12,995, I was told that one was internet price which I had to finance to get (I was not told this by the Courtesy dealership that sent me to this one), one was a special price they are offering for a sale, and the third was suggested retail price. As I felt this is very misleading, bordering on bait and switch, I got up to leave. The sales floor manager then approached me to try and get me the best offer and explain that there was fine print at the bottom of the $7991 ad that stated it was for internet purchase only with financing through them. I left dealership as I do not feel they were being honest only to be called less than ten minutes later by the "internet manager." He explained they would honor the $7991 price but after taxes, tag, title, and dealer's fee would come to $9465 " out the door." Please someone tell me where to find an upfront and honest dealership. More