Courtesy Nissan of Tampa
Tampa, FL
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No Courtesy We were looking for a specific truck that this dealer had. We made an appointment and did everything possible, online, to speed up our purchase. When We were looking for a specific truck that this dealer had. We made an appointment and did everything possible, online, to speed up our purchase. When we arrived, the man we were scheduled to see was not available and we were handed off to someone else. Courtesy had 2 days to prepare the truck for us and have it ready when we arrived. The vehicle was on the offsite back-lot. They couldn't find keys and couldn't get the vehicle out. The price was above advertised price. We even had money to put down and get the numbers where we wanted, but they fought us and gave us attitude all the way. They had no respect for us, they did not value our time and it was their way or the highway. We will never go to any Courtesy dealer and we will be sure to let everyone we know the amount of disrespect we encountered there. More
Terry Phillips I have brought every Nissan since i moved to Tampa from Terry Phillips. every car is price and excellent. This time around we brought TWO cars at the I have brought every Nissan since i moved to Tampa from Terry Phillips. every car is price and excellent. This time around we brought TWO cars at the same time. we thought we would be there all day but Terry had us out very fast. Very friendly service very attentive. My experience is away amazing, More
Terry Phillips is awesome Terry helped me achieve my goal of getting out of car I hated and into a car I love. Terry was exceptional and the whole process only took a few hours Terry helped me achieve my goal of getting out of car I hated and into a car I love. Terry was exceptional and the whole process only took a few hours. He was honest and upfront during the whole sales process. This was the best sales experience I have ever had. Also the finance experience was the best ever Brad Blankman was exceptional their were no surprises and Brad explained everything in detail he is a great asset to Courtesy Nissan not is it important to have great sales people it is important to have awesome Finance Mangers . My overall experience was awesome I would recommend anyone to go see Terry Phillips and Brad Blankman you will be happy you did. More
terry phillips My experience was amazing I did not think for one second that I could be driven a brand new car I always had a used car and my dream was that maybe it My experience was amazing I did not think for one second that I could be driven a brand new car I always had a used car and my dream was that maybe it will be one day but not so soon but on 2/17/2016 I brought home my very first brand new car and I am very very happy so I thank you Mr. Terry Phillips your a angel from heaven.???? More
This grandmother is now happy after three tries in a month! I would give the dealership a good rating, however, I give Terry and Karim and Ha an excellent. I traded up twice after buying a car I didn't want an I would give the dealership a good rating, however, I give Terry and Karim and Ha an excellent. I traded up twice after buying a car I didn't want and certainly was not me, I returned the car because no bells and whistles for a 75yrs old grandmother. The next car was full of a fish smell and when I received an email that said bring it in for service, I did, only to find out it wasn't meant for me because I had just purchased the car...I was furious after driving 38 miles to the dealership. Karim saw my anger and took me to Terry. Terry could sense everything was going wrong for me and distrust was all over my face. I WAS ANGRY. Talking to me for 2 minutes and finding out I was retired 33yrs from United Airlines he was able to use good customer service skills and talk about the bells and whistles I wanted and was looking for. Kudos to Terry and Karim. Previously Ha had treated me well. He recognized me and asked if everything was okay. Thank you, you three. More
From bad to best!! I had a bad experience with the service department and Terry being the great salesman struck up a conversation with me. He had asked why I had that m I had a bad experience with the service department and Terry being the great salesman struck up a conversation with me. He had asked why I had that mad look on my face. So I began to tell him my story. During that conversation Terry asked a few question about my automobile. He educated me on my vehicles worth and how it was depreciating the longer I had it. After all was said and done I found myself going home with a new car. As I went into the financing department I explain to the other Terry I was pressed for time and by the time I knew it Both Terry's had me in and out within 2 hours and that included the test drive. AWESOME WORK gentlemen. You have restored my faith in COURTESY!! More
GO WITH TERRY, HE WILL TAKE CARE OF EVERYTHING FOR YOU!! I went down to tampa, to get a new car, Terry listened to all my must haves and needs, showed be the options he thought would be best, and got me into I went down to tampa, to get a new car, Terry listened to all my must haves and needs, showed be the options he thought would be best, and got me into my new car very swiftly and hassle free , and its a one day deal, no going and coming back and forth to the dealer ship! so Terry, I would like to thank you again for all your help, and i'll be back! More
Terry was Great!!! Thank you for making it so easy and painless to get my dream car!!! Exceptional customer service and very honest. Provided us with options, straight t Thank you for making it so easy and painless to get my dream car!!! Exceptional customer service and very honest. Provided us with options, straight to the point and made it happen! I highly recommend anyone looking to purchase or trade in your vehicle to see Terry. More
Great experience. Felt very comfortable and at ease the customer service and the sales Representative are very attentive and made this experience one I won't forget a Felt very comfortable and at ease the customer service and the sales Representative are very attentive and made this experience one I won't forget and will recommend to all my friends and family. Thank you Terry Phillips. More
Go see Terry Phillips!!! I went to Nissan and had the most amazing experience. Initially I went "just to look" and get an idea of what was on the market. I was referred to Ter I went to Nissan and had the most amazing experience. Initially I went "just to look" and get an idea of what was on the market. I was referred to Terry by my sister and brother in law who had a spectacular experience with him also. Terry was extremely honest with me about what Nissan had to offer. He assisted me in pinpointing my needs vs wants vs things I was willing to compromise on. Terry made suggestions that I had not even considered and before I knew it, I was cleaning out the car I drove in with and leaving with a brand new 2016 vehicle that had more features than I was looking for and was still within my budget. This was my first experience with Nissan and the best experience I've had purchasing a vehicle. It was honestly the first time I didn't feel as if somebody was trying to get over on me or like I had to prepare for battle. I hope Nissan values Terry and that they realize what a champion they have in him. He genuinely cares about his customers!!! More