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Courtesy Nissan of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.5
534 Reviews
Call Dealership (813) 426-8806

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 534 reviews

October 18, 2024

They always take their time to explain when I have a question. My guy Brendon Crespo really goes out of his way to be helpful, and there is never any pressure. More

by Unni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Crespo
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October 16, 2024

I am a repete customer because everyone here, especially Red, was helpful and courteous and professional. More

by ronmarvin58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Red , Oscar Sanchez
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October 11, 2024

Love the car but the process felt rushed cause it was the end of the night and everyone was trying to leave. Also made me come back up there on 5 different occasions after the fact to re-sign paperwork and d More

by Ethan1green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Toni Z
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Oct 19, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your feedback with us. We're glad to hear that you love your new car, but we're sorry to learn that the process didn't meet your expectations. We strive to make every experience seamless and enjoyable, regardless of the time of day, and it’s disappointing to hear that you felt rushed and inconvenienced by the paperwork situation. We would be happy to speak with you further about this. Please contact me at your convenience. Aaron Smith, General Manager, 813-829-1813

October 09, 2024

We suffered severe damage to our home & vehicles from Hurricane Helene. We had to call in our Nissan Maxima that was unfortunately flooded and unable to start. Mike couldn’t have been nicer. He was kind More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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October 05, 2024

Izzy was amazing, great customer service. Kudos to him and his wonderful assistance as well as the team. More

by Cyn8317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
Report | Print
October 01, 2024

My salesman Redd was nothing short of amazing. He was waiting for me upon my arrival and got me the exact car I wanted at a great price. By far my best car buying experience. More

by Marycsbaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Redd
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September 29, 2024

Jose don't have professional attitude with the customers I was there the last Friday I would like call with Richard service maneger .I'll explain everything. Thanks More

by zory
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Oct 02, 2024 -

Courtesy Nissan of Tampa responded

Zory, Thank you for leaving your review with our team. I regret to hear that our team did not provide you with the customer service you expected. We will be contacting you, however if you haven’t heard from us yet, please reach out to me. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

Oct 03, 2024 -

zory responded

Every was fine until Jose gave me my car key .And the complete Servicess receipt.I noticed tha key didn't lock and i asked him what was Me: i don't want the car key like that i came t the dealer twice for the recall and they explained the best way to put it in when starting the car to prevent it from turning off.He responded that i can't fix it as it was. Me:Call the president He:Sit-down Me:where is he? He:He come monday In this moment. I said .Fix my key right now I wanna go.But never jose ask me abou they go to do something Me:you did it without my consent. I see that as a lack of respect.mockery.no professional ethics and many others things Thanks for listening to me

September 26, 2024

The salesman was professional and knowledgeable. He listened to me and was very kind. He kept me updated throughout the entire process. More

by bluetue
Recommend Dealer
Yes
Employees Worked With
Brandon Crespo
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September 25, 2024

Representative left customer standing with no explanation of process, dealership refuses to acknowledge evidence of heavily exhaust leak in cab of a newer maxima blaming it on a plastic bag melted underneath More

by Drumminbumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serjio Ruiz
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Sep 29, 2024 -

Courtesy Nissan of Tampa responded

Thank you for leaving your review. We sincerely apologize for your recent experience at our dealership and the frustration it caused. Your time and understanding are important to us, and we should have communicated more effectively during your visit. Regarding the issue with the exhaust leak, we understand how concerning that must have been. While our team identified the cause as a melted plastic bag underneath the vehicle, we certainly could have handled the situation more thoroughly and respectfully. Your safety is a priority, and we are committed to conducting proper inspections to ensure everything is addressed to your satisfaction. We would be happy to answer any question you have, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

September 22, 2024

They took 4 hours to do an oil change, and didn’t give me the 30% dicount. More

by tomasperez40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rivera
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Sep 29, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your feedback. We sincerely apologize for the delay during your recent visit. Four hours for an oil change is far longer than we strive for, and we understand how frustrating that must have been. We would be happy to speak with you further about your experience, as well as about pricing, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

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