Courtesy Nissan of Tampa

TERRY PHILLIPS MADE MY EXPERIENCE AN EASY BREEZY ONE LET ME TELL YOU ABOUT HOW GOOD GOD IS AND HOW HE SHOWS UP WHEN YOU AREN'T EVEN EXPECTING HIM TO. I FEEL THAT HE WAS THE ONE WHO PLACED TERRY PHILLIPS LET ME TELL YOU ABOUT HOW GOOD GOD IS AND HOW HE SHOWS UP WHEN YOU AREN'T EVEN EXPECTING HIM TO. I FEEL THAT HE WAS THE ONE WHO PLACED TERRY PHILLIPS IN MY PATH THAT DAY. I HAD BEEN HAVING 1 "SMALL" ISSUE WITH MY 2011 NISSAN SENTRA I CALLED IT (SILVER FOX) EVER SINCE I BROUGHT THE CAR A YEAR AGO FROM ONE OF THOSE GOD FORSAKEN BUY HERE PAY HERE LOTS. I WENT TO DIFFERENT MECHANICS AND THEY ALL TOLD ME IT WAS A DIFFERENT ISSUE. I THOUGHT IT WAS SOMETHING AS SMALL AS AN ELECTRICAL ISSUE WHERE A WIRE HAD CAME A LOOSE AND NEEDED TO BE PUT BACK TOGETHER OR SOMETHING. EVERY TIME I WOULD START MY CAR IT WOULD TAKE A LITTLE EXTRA TIME TO CRANK OR CATCH, RIGHT?! NO BIGGIE AS IT ALWAYS TURNED ON AND RODE FINE. THAT IS UNTIL THE PROBLEM STARTED WEARING ON MY BATTERY AND I HAD TO GET A NEW BATTERY AND THEN IT DRAINED THAT BATTERY SO I HAD TO GET ANOTHER ONE. LAST WEEK I SAID ENOUGH IS ENOUGH I'M JUST GONNA PUT MONEY INTO HER AND FIX HER UP. LAST SATURDAY I PAID FOR $300 IN REPAIRS AND THIS PAST SATURDAY I WAS GOING TO PAY FOR $300 MORE IN REPAIRS, BUT SOMETHING TOLD ME INSTEAD OF GOING BACK TO MEINEKE TO GET IT FIXED LET ME TAKE IT TO NISSAN AND HAVE THEM LOOK AT IT. I MEAN THEY WOULD KNOW THE CAR BETTER THEN ANYONE. HERE IS WHERE YOU INSERT TERRY PHILLIPS THE MAN TO GO TO IF YOU'RE PURCHASING A CAR FOR THE FIRST TIME OR 5TH TIME. WHILE WAITING FOR THE DIAGNOSIS OF MY CAR I TALKED WITH TERRY. TERRY MUST'VE SEEN THE WORRY AND STRESS ETCHED ON MY FACE. HE CALMLY ASKED ME WHY I WAS THERE. HE GENUINELY WANTED TO HELP MY SITUATION. HE TOLD ME ABOUT A BRAND NEW 2015 CAR THAT WAS READY TO BE DRIVEN OFF THE LOT. MIND YOU IT HAD ALREADY BEEN DETAILED AND EVERYTHING, BUT THE DEAL HE WAS WORKING OUT FOR A WOMAN HAD FALLEN THROUGH. I THINK IT WAS MEANT TO BE MY CAR. WATCH HOW GOD IS ABOUT TO SHOW UP AND SHOW OUT.. TERRY SAID, "VALIA LET'S GO TAKE A LOOK AT THIS 2015 NISSAN SENTRA. IT'S MY LAST 2015 SENTRA AND SINCE YOU HAVE A 2011 I THINK THIS WOULD BE PERFECT FOR YOU." I WAS OPTIMISTIC AND WENT TO LOOK AT THE CAR. JUST WALKING UP TO THE CAR I FELL IN LOVE WITH THE COLOR. IT'S BLUE, BUT IT LOOKS TO HAVE A GREEN UNDERTONE. I GOT IN THE CAR AND BOY WAS IT AMAZING. I MEAN THE WORKS. NEVER THE LESS I WAS IN LOVE. I DIDN'T KNOW HOW IT WAS GONNA HAPPEN, BUT I KNEW I WANTED THAT CAR. SO WE WENT BACK TO THE OFFICE TO SEE WHAT THE NUMBERS WOULD LOOK LIKE. DURING THIS TIME SAM WHO WAS THE PERSON GETTING MY CAR LOOKED AT FOR ME CAME TO SPEAK WITH ME ABOUT WHAT WAS REALLY GOING ON WITH MY CAR (SILVER FOX). HE HAD A LAUNDRY LIST OF THINGS. FROM THE TRANSMISSION, ALTERNATOR, FUEL PUMP, SENSORS AND MORE. I WAS SHOCKED. HERE I WAS THINKING IT WAS A SMALL PROBLEM AND EASY FIX. IT WASN'T. I WOULD'VE HAD TO PUT IN MORE MONEY THAN THE CAR WAS WORTH TO GET IT BACK TO RUNNING 100%. SAM GAVE ME SOME TIME TO THINK THINGS OVER. AFTER THINKING I TALKED WITH TERRY ABOUT MOVING FORWARD. WE TALKED NUMBERS AND I REALIZED THAT MY MONTHLY CAR PAYMENT WAS A LITTLE MORE THAN I WANTED TO PAY. TERRY WENT ABOVE AND BEYOND FOR ME. HE WENT AND SPOKE TO SOMEONE TO SEE IF MY INQUIRY ABOUT A LOWER PAYMENT WAS POSSIBLE. HE CAME BACK AND TURNED MY FROWN INTO A SMILE. NOT TO MENTION HE SAW ME THROUGH EVERY STEP OF THE WAY TEST DRIVING THE CAR NOW KNOWN AS "HEAVENLY BLUE" TO DOING THE FINANCE PAPERWORK RIGHT UP UNTIL I DROVE OFF OF THE LOT WITH MY NEW BABY. THE MORAL OF THIS LONG STORY THAT I TRIED MY BEST TO SHORTEN IS THAT GOD WILL NEVER LAY MORE ON YOU THAN YOU CAN BARE. HE WILL SEE YOU THROUGH ANYTHING IF YOU JUST CONTINUE TO BELIEVE AND HAVE FAITH IN HIM. TAKE NOTHING TO MAN AND EVERYTHING TO HIM. TERRY PHILLIPS YOU ARE THE IT FACTOR THERE! YOU HELPED ME GET MY FIRST BRAND NEW CAR. SAY BYE BYE TO PRE-OWNED CARS. I WON'T GO ANYWHERE ELSE TO GET A CAR IN THE FUTURE AND I WILL BE SURE TO SEND ALL OF MY FAMILY AND FRIENDS TO YOU. YOU'RE THE BEST AT WHAT YOU DO. YOU'RE PATIENT, KIND, A GREAT LISTENER AND YOU SEE PEOPLE AS PEOPLE NOT JUST ANOTHER SALE. THANK YOU!! More

No Courtesy We were looking for a specific truck that this dealer had. We made an appointment and did everything possible, online, to speed up our purchase. When We were looking for a specific truck that this dealer had. We made an appointment and did everything possible, online, to speed up our purchase. When we arrived, the man we were scheduled to see was not available and we were handed off to someone else. Courtesy had 2 days to prepare the truck for us and have it ready when we arrived. The vehicle was on the offsite back-lot. They couldn't find keys and couldn't get the vehicle out. The price was above advertised price. We even had money to put down and get the numbers where we wanted, but they fought us and gave us attitude all the way. They had no respect for us, they did not value our time and it was their way or the highway. We will never go to any Courtesy dealer and we will be sure to let everyone we know the amount of disrespect we encountered there. More

Terry Phillips I have brought every Nissan since i moved to Tampa from Terry Phillips. every car is price and excellent. This time around we brought TWO cars at the I have brought every Nissan since i moved to Tampa from Terry Phillips. every car is price and excellent. This time around we brought TWO cars at the same time. we thought we would be there all day but Terry had us out very fast. Very friendly service very attentive. My experience is away amazing, More

Terry Phillips is awesome Terry helped me achieve my goal of getting out of car I hated and into a car I love. Terry was exceptional and the whole process only took a few hours Terry helped me achieve my goal of getting out of car I hated and into a car I love. Terry was exceptional and the whole process only took a few hours. He was honest and upfront during the whole sales process. This was the best sales experience I have ever had. Also the finance experience was the best ever Brad Blankman was exceptional their were no surprises and Brad explained everything in detail he is a great asset to Courtesy Nissan not is it important to have great sales people it is important to have awesome Finance Mangers . My overall experience was awesome I would recommend anyone to go see Terry Phillips and Brad Blankman you will be happy you did. More

terry phillips My experience was amazing I did not think for one second that I could be driven a brand new car I always had a used car and my dream was that maybe it My experience was amazing I did not think for one second that I could be driven a brand new car I always had a used car and my dream was that maybe it will be one day but not so soon but on 2/17/2016 I brought home my very first brand new car and I am very very happy so I thank you Mr. Terry Phillips your a angel from heaven.???? More

This grandmother is now happy after three tries in a month! I would give the dealership a good rating, however, I give Terry and Karim and Ha an excellent. I traded up twice after buying a car I didn't want an I would give the dealership a good rating, however, I give Terry and Karim and Ha an excellent. I traded up twice after buying a car I didn't want and certainly was not me, I returned the car because no bells and whistles for a 75yrs old grandmother. The next car was full of a fish smell and when I received an email that said bring it in for service, I did, only to find out it wasn't meant for me because I had just purchased the car...I was furious after driving 38 miles to the dealership. Karim saw my anger and took me to Terry. Terry could sense everything was going wrong for me and distrust was all over my face. I WAS ANGRY. Talking to me for 2 minutes and finding out I was retired 33yrs from United Airlines he was able to use good customer service skills and talk about the bells and whistles I wanted and was looking for. Kudos to Terry and Karim. Previously Ha had treated me well. He recognized me and asked if everything was okay. Thank you, you three. More

From bad to best!! I had a bad experience with the service department and Terry being the great salesman struck up a conversation with me. He had asked why I had that m I had a bad experience with the service department and Terry being the great salesman struck up a conversation with me. He had asked why I had that mad look on my face. So I began to tell him my story. During that conversation Terry asked a few question about my automobile. He educated me on my vehicles worth and how it was depreciating the longer I had it. After all was said and done I found myself going home with a new car. As I went into the financing department I explain to the other Terry I was pressed for time and by the time I knew it Both Terry's had me in and out within 2 hours and that included the test drive. AWESOME WORK gentlemen. You have restored my faith in COURTESY!! More

GO WITH TERRY, HE WILL TAKE CARE OF EVERYTHING FOR YOU!! I went down to tampa, to get a new car, Terry listened to all my must haves and needs, showed be the options he thought would be best, and got me into I went down to tampa, to get a new car, Terry listened to all my must haves and needs, showed be the options he thought would be best, and got me into my new car very swiftly and hassle free , and its a one day deal, no going and coming back and forth to the dealer ship! so Terry, I would like to thank you again for all your help, and i'll be back! More

Terry was Great!!! Thank you for making it so easy and painless to get my dream car!!! Exceptional customer service and very honest. Provided us with options, straight t Thank you for making it so easy and painless to get my dream car!!! Exceptional customer service and very honest. Provided us with options, straight to the point and made it happen! I highly recommend anyone looking to purchase or trade in your vehicle to see Terry. More

Great experience. Felt very comfortable and at ease the customer service and the sales Representative are very attentive and made this experience one I won't forget a Felt very comfortable and at ease the customer service and the sales Representative are very attentive and made this experience one I won't forget and will recommend to all my friends and family. Thank you Terry Phillips. More