Courtesy Nissan of Tampa

Great Experience...Terry is the one to see!! Thank you Terry for ALL of your assistance and honesty. You went above and beyond and I thank you for that. My daughter and I know you take pride in y Thank you Terry for ALL of your assistance and honesty. You went above and beyond and I thank you for that. My daughter and I know you take pride in your work and assisting your customers. We will be recommending all of our friends and family to meet with you! More

Like family! What a pleasure buying a car with Terry! The experience of buying a car can be stressful however Terry treated us like family. Very enjoyable and g What a pleasure buying a car with Terry! The experience of buying a car can be stressful however Terry treated us like family. Very enjoyable and gave us the fairest deal! Thank you Terry! More

No Transparency I wasn't planning to buy a new car, nor do I need one, as my current vehicle (Nissan) runs just fine; however, the year-end clearance and financing/re I wasn't planning to buy a new car, nor do I need one, as my current vehicle (Nissan) runs just fine; however, the year-end clearance and financing/rebate options are enticing, so I figured why not buy now. I located the car I want, and have sent about three online requests for info, but never received a response. That should have been my first indication of what was to come... I decided to stop by the dealership and try to locate the car I wanted. I walked the lot alone, and no one came out to assist. This was on a Tuesday afternoon, which is not a peak sales time, so someone should have been available. I left and phoned their sales department the next day. I fully explained the price I was looking to pay, and explained the parameters (rate, finance term, NMAC, etc.). I provided the information for my paid off vehicle and told the sales person that if we could not come to an agreement on numbers, there was no reason to waste anyone's time. The sales person sent me a text less than 5 mins after our call stating he'd spoken with his manager and they could get to my number. They just needed to see my car. I scheduled an appointment for later that evening, as was assured via text that the vehicle I wanted to purchase would be pulled up front and ready for me to test drive. I arrived and the vehicle I was looking to purchase was nowhere in sight. On top of that, I spent about 30 mins dealing with the salesman going back and forth to his manager, finance, etc. who kept proposing scenarios with numbers that weren't even close to what I discussed with the sales person earlier that morning. My out the door price, terms, etc., were written down and initialed by me on the sales sheet, and still, I was presented with numbers and a term that was ridiculously far apart from what I was looking for. I left the dealership and received a call the following morning from someone in their internet department. After much back and forth, he admitted they couldn't get close to my number, and I believe they knew that all along. My original sales person was pleasant, but it's clear he was not the decision maker, and those that are do not care about being honest and transparent with customers. This dealership will lie or do whatever it takes to get you in the door, knowing full well they can't get near the terms you're looking for. I'm also not confident the vehicle is even in stock. All in all, this is a lousy and unprofessional way to do business. Operating this way tarnishes the Nissan brand and erodes customer loyalty. I'll likely write a letter to Nissan as well, so that they're aware the actions of the franchised dealers are negatively affecting their sales and brand. More

Terry Phillips! Another Great Experience! Terry listened to my concerns about trading in my then current vehicle and purchasing a new one. He went above and beyond and provided me with a vehi Terry listened to my concerns about trading in my then current vehicle and purchasing a new one. He went above and beyond and provided me with a vehicle that more than meets my needs. I am going into retirement and was concerned about high monthly payments but now that is not a concern. Much Thanks!! More

Amazing Experience!!!! Terry was informative, very patient, honest and worked hard to make sure I left with the best deal. This was my second time purchasing a new vehicle Terry was informative, very patient, honest and worked hard to make sure I left with the best deal. This was my second time purchasing a new vehicle from Courtesy Nissan of Tampa within the last year and it was by far the best experience. More

I am lucky to have been "wowed" by Terry Phillips again. I was in the market to lease again and but of course I would not do business with anyone else, but Terry Phillips himself. Terry always make me feel l I was in the market to lease again and but of course I would not do business with anyone else, but Terry Phillips himself. Terry always make me feel like a priority. He definitely represents the customer. It feels really great to continue this relationship with Nissan and this is only because of Terry Phillips. He is an asset to Courtesy Nissan. A customer will not be disappointed. More

Awesome! Mike was AWESOME!!! Very professional and helpful. The best car buying experience ever! Mike made sure that I was comfortable and my time at the car l Mike was AWESOME!!! Very professional and helpful. The best car buying experience ever! Mike made sure that I was comfortable and my time at the car lot was pleasant. Thanks Mike.👍 More

Terry's service was AMAZING! Well I was at Nissan for a simple battery check when Terry had spotted me alone in the waiting room. The funny thing is I was reading the news board a Well I was at Nissan for a simple battery check when Terry had spotted me alone in the waiting room. The funny thing is I was reading the news board about Trade In and it stated to speak to Terry with any questions. I knew right then and there it was a sign! When he stated his name I told him I was interested he was very quick to the point and I didn't feel pressured not once during the process! I told Terry what I expected for my trade in how much my monthly payments should be and with that information he found me a car right away! It was the best experience I've ever had at any dealership and ive been to quite a few in many different states! I highly recommend visiting Terry! More

What's going on with this dearship I bought a new rogue from you guys in April 2016. The guy in finance I dealt with was Irvin. Well it turns out that he or (whomever) wrote the wrong v I bought a new rogue from you guys in April 2016. The guy in finance I dealt with was Irvin. Well it turns out that he or (whomever) wrote the wrong vin number. It was for another rogue not the one I bought. Well they called me like 2or 3 weeks later to go fill out the new paper work for the rogue that I had/have. I went like the first week of June or last week of May. Well when we went to fill out the paper work and Irvin called Nissan to tell them that there had been a mistake on the vin well he said that the original contract was done on May 5th which it wasn't. He was trying to make it seem that I had the car for less than 1 month so I guess Nissan bank would still see my rogue as a brand new car. I let that slide and I didn't call him out on it. Well when we did the original contract when my son was calling to get insurance I some how the 72 month loan turned into a 75 month loan. I don't speak English and I don't read all that well since I didn't go to school past the 2nd grade. ( my son is writing this letter for me). Well anyways I let it slide. And when we went to go fill out the contract for the correct rogue I didn't renegotiate on the price or the terms. Again I let it slide. Well the reason I have been writing Irving and he hasn't responded. Nissan bank has been sending me bills for the rogue with the vin knmat2mt7gp648352. That's the rogue that I DONT have. It is three months passed due and it's affecting my credit and I'm not going to pay for a car that I don't have. I guess Irving didn't send in the paper work telling them that I don't have that car. I called Nmac and they said to tell Irving to send in the paperwork telling them that that deal was "closed" since he didn't send it in when he was supposed to they say said he had to send it in. Well he still hasn't sent it in. my credit has dropped like close to 100 points. I had even gave them 10s on the surveys so they could get their bonuses. Eventhough it hasn't been wasnt. I have sent this email to Irvin the finance guy and I have also sent this email to the finance manager Younes Bouzoubaa and they haven't responded to me. More

Quick, painless, satisfaction Terri was quick and amazing! I would recommend him to anyone! Only took me 2 hours before I got into my new car and drove home. He was carrying and ve Terri was quick and amazing! I would recommend him to anyone! Only took me 2 hours before I got into my new car and drove home. He was carrying and very straight to the point. More