Courtesy Nissan of Tampa

Quick, painless, satisfaction Terri was quick and amazing! I would recommend him to anyone! Only took me 2 hours before I got into my new car and drove home. He was carrying and ve Terri was quick and amazing! I would recommend him to anyone! Only took me 2 hours before I got into my new car and drove home. He was carrying and very straight to the point. More

Courtesy Nissan refuses to honor transmission warranty Courtesy Nissan of Tampa refused to honor a manufacturer's warranty on a transmission, and even charged us $400 for a "fix" that didn't work. On a rec Courtesy Nissan of Tampa refused to honor a manufacturer's warranty on a transmission, and even charged us $400 for a "fix" that didn't work. On a recent trip out of town, we were about 60 miles away when the transmission on our 2009 Nissan Cube began to surge. We had it towed to the dealer, Courtesy Nissan on Hillsborough Avenue in Tampa, which checked it and found nothing wrong. The dealer instead flushed the transmission, charging us $400, saying that might work. Two weeks later, again we were 60 miles away on the interstate when the transmission again surged. We again had it towed to Courtesy Nissan on Hillsborough Avenue in Tampa, which again said it could find nothing wrong. We have discovered that Nissan has extended the warranty on the transmission in the 2009-10 Cubes because of this very problem. Courtesy Nissan said it would not replace the faulty transmission under the warranty because their diagnostics showed nothing wrong. We suggested the service department replicate the problem, that being driving the car at high speed for about an hour. They refused, saying they could not cut someone loose to do that. Instead, they drove the vehicle a few miles around town, which resulted, predictably in no problem with the transmission. We called the customer service department in Franklin, Tenn. which called Courtesy Nissan on Hillsborough Avenue in Tampa urging it to honor the warranty, which the dealer refused and continues to refuse. Now we're stuck with a Cube that we can't drive for more than an hour before it strands us on the interstate, endangering our lives and the lives of others because the vehicle malfunctions. The Cube has 77,000 miles on it; the warranty on the transmission is up to 120,000 miles. Also when we called the dealer for the second time, they refused to pay for towing to their shop, saying the Cube was 5,000 miles over the limit for a free tow. All we're asking is they Courtesy Nissan on Hillsborough Avenue in Tampa honor the manufacturer's warranty on this faulty and dangerous transmission. More

God is Good I went into Nissan to pick up my old non running car not even thinking I'm getting a new car today. Terry truly surprised me with how he works for you I went into Nissan to pick up my old non running car not even thinking I'm getting a new car today. Terry truly surprised me with how he works for you and do his best to get you what is best for you. I am grateful for god putting this man in my life for this reason just because for the last month it has been a nightmare with a car, terry has now taken that nightmare away. Awesome man of god and great salesman!! More

New car purchae Terry was the best, had a lot of patience I couldn't decide what color to buy he helped me out. I would definitely recommend him to my friends and fam Terry was the best, had a lot of patience I couldn't decide what color to buy he helped me out. I would definitely recommend him to my friends and family. Thank you terry for everything. More

Blessings I purchased my vehicle on May 7, 2016 and it was one of the best experiences I've ever had. My Terry Phillips was phenomenal, I didn't have a way to g I purchased my vehicle on May 7, 2016 and it was one of the best experiences I've ever had. My Terry Phillips was phenomenal, I didn't have a way to get to the dealership and Mr. Phillips sent me and Uber. I went to the dealership clueless, didn't know the first thing about purchasing a vehile or the kind of vehicle I needed and let me tell you I left there well know informed, exited and very pleased. I would recommend my entire family and friends to purchase their vehicle from Courtesy Nissan, Mr. Terry Phillips superman has nothing on you. Words cannot express the lever of respect, gratitude and appreciation i have for you. We thank very much, god bless you. More

I WILL NEVER PURCHASE HERE AGAIN! DO NOT GIVE THESE CROOKS YOUR MONEY!!! The ONLY reason they got one star is because I couldn't give ZERO STARS!! They sold me a brand new car that the DO NOT GIVE THESE CROOKS YOUR MONEY!!! The ONLY reason they got one star is because I couldn't give ZERO STARS!! They sold me a brand new car that they knew had problems. I called the sales person as soon as we drove the car off the lot and told him about the issues. They claimed they would fix it and have been trying for 4 months. We have had this car at the dealership 6 times, three rental cars when we had to leave it all in four months. DON'T waste your money here unless you have lots of free time to keep bringing it back in, all I want is for my car to work properly but they don't seem to care... They just keep sending me over to NISSAN manufacturer and don't want to trade out this brand new vehicle so i am STUCK WITH THEIR problem.. its now my problem. If they want to make it right my case # is 21550109 but I doubt they will!! For now I will be making everyone aware of my horrible experience and let people know NOT TO PURCHASE A CAR HERE!!! More

No Deal, But would Recommend. I am looking for a specific used vehicle which they have/had but we were not able to negotiate a price that I needed. I do truly believe it was becaus I am looking for a specific used vehicle which they have/had but we were not able to negotiate a price that I needed. I do truly believe it was because they could not sale it for the price I needed and make a profit; however I was still pleased with my experience. They were courteous and not pushy, but at the same time tried to come up with alternative ways to get me into the vehicle or recommend others. More

In good hands I was new to Tampa with a Pa lease that needed renewed. Terry took good care of me and made sure I was happy. He was honest and he was sincere. I see I was new to Tampa with a Pa lease that needed renewed. Terry took good care of me and made sure I was happy. He was honest and he was sincere. I see why he had so may reviews when I looked. Terry Phillips great you do a awesome job and I hope to continue to do business with you as well as send all my clients to you! More

Rita B Terry Phillips (The One to see when you visit Courtesy Nissan of Tampa Bay) Let me start by saying, I've been off the market for a car for over 16 yea Terry Phillips (The One to see when you visit Courtesy Nissan of Tampa Bay) Let me start by saying, I've been off the market for a car for over 16 years. This was my first day shopping for a much needed vehicle. My first stop was at Courtesy Nissan of Tampa. My friend and I walked up and were greeted by a young man and my experience with him left a bad feeling with my friend and I. So, we were on our way to Toyota when we decided to walk on the other side of building to see the other cars. As we were looking Terry passed by on his way to lunch. He took the time to ask if we were being helped. I explained our experience and Terry apologized and said he would take care of me if I let him. I was reluctant at first, but I listened. He went above and beyond to accommodate me, he was the constant professional, everything he promised, he delivered. He was very honest and he really took care of me on Saturday April 9th. Now I'm driving around in my 2016 Sentra. I will definitely recommend other friends and family to Terry and Courtesy Nissan. Terry Phillips saved my business!!!!! More

Awesome Service Terry Philips was honest and up front during the whole sale process. I would recommend Terry Philips anyday you will definitely be satified with his s Terry Philips was honest and up front during the whole sale process. I would recommend Terry Philips anyday you will definitely be satified with his service.. I WAS!!! More