Courtesy Nissan of Tampa

Customer satisfaction and appreciation Terry has shown me to be genuine caring, knowledgeable, concerned person, very qualified in the automobile industry. I'm blessed to see and talk to hi Terry has shown me to be genuine caring, knowledgeable, concerned person, very qualified in the automobile industry. I'm blessed to see and talk to him when I bring my car for service. I have 100% confidence in Terry, feel very comfortable depending on him for guidance. Thank you More

Good Dealership that actually listens to customers I had initially some not upto mark experience with this dealership, but i was right away reached by management and they took care of all issues. Excel I had initially some not upto mark experience with this dealership, but i was right away reached by management and they took care of all issues. Excellent work, polite people. Highly recommended. More

Did not come close to price offered by Hill or Jenkins Spent 4 weeks negotiating with 7 dealerships between Orlando and Tampa on a 2017 Maxima Platinum. Courtesy could not compete with deals offered by Hi Spent 4 weeks negotiating with 7 dealerships between Orlando and Tampa on a 2017 Maxima Platinum. Courtesy could not compete with deals offered by Hill Nissan or Jenkins Nissan. When presented with quotes the response was usually that we can't get to that price or we'll get back to you shortly and then silence. If you are searching for a Nissan they are worth bringing into the mix but based on my experience you will find a much better out the door price at the Hill or Jenkins dealerships. More

More than a salesman.. Mr. Phillips was more than just a salesman. He made me feel very comfortable as this was my first time buying a new car. He was straight forward and Mr. Phillips was more than just a salesman. He made me feel very comfortable as this was my first time buying a new car. He was straight forward and honest. Made the whole process as smooth as possible. I would highly recommend him to anyone looking into buying a car. And Karim (the finance manager) was a great help also! Not saying anything bad about any other salesman’s, but ask for these guys if possible! You will be pleased! More

Best Car Dealership Experience I've Ever Had After browsing around different dealerships, I knew what I wanted and I knew what was a reasonable price. So I went to Courtesy Nissan in Tampa. Court After browsing around different dealerships, I knew what I wanted and I knew what was a reasonable price. So I went to Courtesy Nissan in Tampa. Courtesy Nissan is a corporate dealership. Sales Rep Joshua Agbi was quick, extremely helpful, and flexible. They are very upfront and transparent. And I was in & out in only 2 hours with the keys in hand. Even more, I got exactly what I was looking for and an even better deal than what I thought I would remotely get for an even nicer version of the SUV than what Fuccillo Nissan was trying to sell me. Bottom Line: if you're in the Tampa Bay area and are looking for a Nissan, go to Courtesy Nissan (it's even worth the extra 30 minute drive)! More

So disappointing - Terrible Customer Service I brought in this past Thursday into the service dept for my car for its oil change, my advisor Jose was busy so Sam Velez did my paperwork, from the I brought in this past Thursday into the service dept for my car for its oil change, my advisor Jose was busy so Sam Velez did my paperwork, from the moment I walked in, Sam was very rude, didn't even acknowledge me as I walked up to him nor did he say hello or good morning, guess its too much work to have manners and be nice. The whole time he was harsh and condescending, I tried to tell him that it was my first time in service and that my salesman Matt had mentioned adding some complementary oil changes, Sam cut me off mid sentence stating he didn't know what that was all about and that every person gets their first two oil changes for free, so so rude, he then had me sign a form (not telling me what i was even signing) and continue to talk to the girl in the desk next to him, he then said to have a seat in the waiting room and that Jose would be right with me, he never asked whether i wanted to wait for the car or leave, so i went and waited, it wasn't until i asked someone if i could just come back for the car that i knew i could. Such a terrible experience, he needs to be trained on proper customer service. Also I was under the impression that they wash your car complimentary? not sure if they did or didn't because the car looked exactly the same. More

Expectations went above and beyond Thank you Terry for the superb service you provided me today. You were very informative and upfront. You lowered my percentage rate and placed me in a Thank you Terry for the superb service you provided me today. You were very informative and upfront. You lowered my percentage rate and placed me in a new midnight edition vehicle. I'm forever grateful to have worked with you! More

Five star Dealership and Salesman Terry Phillips Terry Phillips is one of the most professional and knowledgeable salesperson i have every dealt with. My car buying experience with him was a total pl Terry Phillips is one of the most professional and knowledgeable salesperson i have every dealt with. My car buying experience with him was a total pleasure and he conduct himself with the utmost professionalism and courtesy that was second to none. I would recommend Terry to any individual or customer looking to buy or trade a vehicle. Terry Phillips's up to date knowledge and people ethics is truly the epitome of perfection. I Jack A. Russell would definitely come back a second time to purchase another vehicle at Courtesy Nissan!!! More

Accommdating to my needs I went in to service my 2013 Altima recently and found the needed repairs extended my expectations. While working on next steps I met Terry Phillips. I went in to service my 2013 Altima recently and found the needed repairs extended my expectations. While working on next steps I met Terry Phillips. Mr. Phillips was a breath of fresh air for my situation. While managing my hectic work schedule, being down a car and managing a business family most of my business was able to be conducted over the phone/internet. When I walked in the dealership on Saturday afternoon (Yes a Saturday afternoon) my car and new agreement were waiting on me. This made my life so much easier. Everything was done on my time which should Terry and dealership valued my time. The process was no more than 30 minutes to sign and get my new keys. Terry handled this situation as if he were working to get things done for someone he had known for years. He is a great new acquaintance that I plan to keep in my back pocket for future needs. More

Drove to dealership from Tallahassee On Friday August 4 I talked with internet sales Rickey Finnerty about trading my 2016 Nissan Frontier in for a new titan. I told him the color I was l On Friday August 4 I talked with internet sales Rickey Finnerty about trading my 2016 Nissan Frontier in for a new titan. I told him the color I was looking for and he called me back with what sounded like what I wanted.i told him with the 10,500 marked off,that would help a lot to off set my frontier payoff. He asked when I could come. I told him I would be on the way Saturday August 5 around 11:30. He emailed me Saturday morning to ask for Matt H. Emailed him back ok. One hour out from the dealer Matt emailed me that he had the keys waiting for the truck they thought I wanted. When I got there I met up with Matt. We sat down and gave him information on my trade so they could look at it while we test drove the titan. Drove the titan and loved it. After we got back to the dealer he went to the bull pin and got the numbers for the trade and the titan I test drove. When I reviewed the numbers I found out that they only gave me 8000 off instead of 10500 as advertised. Than they did not use Kelly blue book to look up my trade. When I looked at the numbers I said my truck is worth more than that on kbb.Matt said since they sell new frontiers for less that why they don,t give as much. While standing with Matt I pulled my truck up on kbb and sure enough the price they offered was way off. He shows me an payment in pencil . Every Nissan dealer I have done business gives you a print out of a proposed payment with different down payments. Not this place. I walked out.i did not come this far to haggle and play there game for what they advertised. I really wanted that truck, but not like that. I will find a reputable dealer out there and get that truck. So please think before you spend a day with them.if it sounds to good,it probably is. More