Courtesy Nissan of Tampa
Tampa, FL
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Go see Kristal Neives at Courtsey Nissan I am not sure about other's experiences or why they cannot see a car without logging in or giving up their personal information. Guess it is just bec I am not sure about other's experiences or why they cannot see a car without logging in or giving up their personal information. Guess it is just because they are not computer-literate... My experience was very pleasant and there were no pushy sales reps (the vulture's were out there stalking though). My wife and I had the extinct pleasure of meeting and working with Kristal Nieves. I would recommend her to anyone! She did not have all the answers, but she knew where to go to get them and was very fast! She brought in Jeremy (Sales Manager), who was so easy to talk with and he was straight to the point and I really appreciated that. I was so impressed with both of them, I actually bought the truck that night, something I have never done in my past with vehicles. I felt very comfortable and at ease to make any decision "I" wanted to make. I felt so comfortable with Kristal, that I am only dealing directly with her for some after purchase things that were discussed during my purchase. I will tell anyone out there, I am hard person to impress and both of these reps shined for Courtesy Nissan. I will hold no reservations to ever purchase from them again. I did enjoy the time with Raymond (finance) as well. He was easy to chat with and gave us some really good information on warranties and recommendations. The best thing about all three of these people is that they made you feel like family you had not seen for some time and we picked up right where we left off. Again, I cannot say anything bad about anyone. I will only work with Kristal from here on out... Thanks for the great hospitality and not being pushy! Reese Ferguson More
Brand New I got the numbers I wanted, financing was phenomenal. Truck was sold with No Alarm , when asked about it, I was told " should have negotiated when I got the numbers I wanted, financing was phenomenal. Truck was sold with No Alarm , when asked about it, I was told " should have negotiated when you bought it" feel it was sneaky and dishonest. Just wanted to sell. Don't care if your happy! More
Not the best experience I brought my truck in for a routine oil change and maintenance. The truck is new and has less than 3500 miles on it. Typically the dealership runs th I brought my truck in for a routine oil change and maintenance. The truck is new and has less than 3500 miles on it. Typically the dealership runs the truck through the car wash. It is a nice filip: not this time. I asked about the fact the truck was still dirty and was told that yes it had been through the car wash. I mentioned it again pointing out that the truck bed was bone dry and was dismissively told that if the truck was really dirty the car wash would not necessarily clean it. I dislike being lied to to my face. Typically the customer service standards are exceptional: not this time. I bought the truck from you guys. Please do better. Eric More
Happy Customer I called ahead to schedule my appointment and received alerts to remind me of my appointment. Jose was awesome to deal with, he was fast, accurate, h I called ahead to schedule my appointment and received alerts to remind me of my appointment. Jose was awesome to deal with, he was fast, accurate, honest and friendly. They completed the work I requested and also did a 4 point inspection, when it was complete the same day I received an alert with a menu of services that they recommended, while I did not choose them all when I arrived at the dealership later the same day as they promised the precise work had been completed at the exact price quoted. Could not have been happier. More
Fast and friendly. I was greeted promptly at 9 by my service rep Paul for an oil change. After checking my car for 30 minutes He told me what were other problems foun I was greeted promptly at 9 by my service rep Paul for an oil change. After checking my car for 30 minutes He told me what were other problems found beyond the oil change. I agreed to them and was out of there an hour and a half later. Smooth operation ! And Paul was very clear in his explanations of what and why more was needed. Yes, I would recommend this Nissan servtcenter to all my friends. Service AND clarity are upmost!! More
Outstanding Was driving back to Philadelphia and had a braking problem. It was taken care of promptly and was covered under warranty so no cost to me. Staff was e Was driving back to Philadelphia and had a braking problem. It was taken care of promptly and was covered under warranty so no cost to me. Staff was extremely professional, friendly and helpful. Can't say enough about how positive the entire experience was, especially since I was from out of town and didn't know what the outcome would be More
Outstanding Service "I purchased a new car with the assistance of Mr. Phillips, and he made the transaction so easy." He's an exceptional salesman!" A blessing! "I purchased a new car with the assistance of Mr. Phillips, and he made the transaction so easy." He's an exceptional salesman!" A blessing! More
Great job !!! Had my car serviced few days ago , great job, lovely waiting room with free coffee , water etc. Thank you Alphonso Domonik for your time and help !! Had my car serviced few days ago , great job, lovely waiting room with free coffee , water etc. Thank you Alphonso Domonik for your time and help !! More
Excellent Service & Sales My family and I have worked with Terry Phillips at Courtesy Nissan in Tampa for close to 6 years now and have always had an excellent experience! Terr My family and I have worked with Terry Phillips at Courtesy Nissan in Tampa for close to 6 years now and have always had an excellent experience! Terry is knowledgeable about the vehicles and understanding of our needs and price range. He knows what we like and is respectful of our time! We refer everyone we know to Terry! More
Service visit I went in to have my vehicle serviced on 11/25/17. AJ was great and I was in and out in 45 minutes. I had an oil change, tire rotation and air Filt I went in to have my vehicle serviced on 11/25/17. AJ was great and I was in and out in 45 minutes. I had an oil change, tire rotation and air Filter replaced. Everyone was very nice and professional. I have purchased 3 cars from Courtesy Nissan and always have them serviced there as well. Always satisfied with the service More