Courtesy Nissan of Tampa

Purchased a 2020 Nissan Rogue 6/5/20. The crash sensor warning light came on 8/3/20. We took the car in on 8/6/20 and Jose Bonilla the Service Advisor told us we could pick it up on 8/7/2020 by 10am which warning light came on 8/3/20. We took the car in on 8/6/20 and Jose Bonilla the Service Advisor told us we could pick it up on 8/7/2020 by 10am which was that Friday. Called that friday morning to be told the car was not ready because they needed to order a part. We were told the part was ordered and would be in 9/4/2020. No phone call or contact until i called on 9/9/2020 to Jose Bonilla and asked when was the part coming in he responded with i called and checked with several vendors and they only had one replacement part in the state of florida and that could not let him get it. You and i both know that was (BS). Jose Bonilla was very unprofessional the way he was speaking to us was rude and condescending and he should not be in any position that customers are involved or animals for that matter. My vehicle is new and not used and under warranty. Nissan is going to repair my vehicle no matter how high i have to escalate this matter. Your service department needs to take a class on being courteous. I will never do business with courtesy Nissan again or recommend this dealership to anyone. Very, very, very disappointed in the service department. Marvin / Vanessa Baity More

Terry was AMAZING. It was our first car and he made it so easy and less stressful then what we intended! Also worked really quick to get us in and out! easy and less stressful then what we intended! Also worked really quick to get us in and out! More

I got my very first car today! Anthony Rivas was such a huge help with helping me get the best deal for my car. He was very professional and friendly, he really catered to getting me the best car note for huge help with helping me get the best deal for my car. He was very professional and friendly, he really catered to getting me the best car note for me. I was about to be out of there in way less time then I expected with an amazing easy process! I am very grateful to Anthony for all his help today, I appreciate it greatly. More

Absolutely amazing! Went above and beyond in helping me, he even got me a better insurance policy for cheaper! Will definitely recommend him to anyone looking to purchase a vehicle! he even got me a better insurance policy for cheaper! Will definitely recommend him to anyone looking to purchase a vehicle! More

I was actually really nervous about going to a dealership by myself. I had already been treated badly at a different dealership and so I was a bit nervous calling into Courtesy Nissan. When I called I spoke by myself. I had already been treated badly at a different dealership and so I was a bit nervous calling into Courtesy Nissan. When I called I spoke to Anthony Rivas, he made me feel confident and eased my anxiety. When I went in for my appointment with Anthony he did his very best along with Jonathan, to work with me and my budget. They didn’t put any pressure on me and walked me through all of the steps. Anthony was very easy going and I appreciate everything he did for me. He’s the best! Was very lucky to have him by my side while I purchased my 2020 Sentra! Thanks Anthony and Jonathan! More

Anthony was amazing! I really appreciated how easy everything was. He simplified the process and explained my options in a super helpful way. Would recommend!! everything was. He simplified the process and explained my options in a super helpful way. Would recommend!! More

Very helpful, always put customer first, honest, don’t lie to the customer, is a person that the customer can trust, keep the good work. Thank you. lie to the customer, is a person that the customer can trust, keep the good work. Thank you. More

Excellent customer service Excellent and outstanding service. Both Anthony Rivas and Jose Rivera were very attentive, professional and knowledgeable. Made an appointment a day b Excellent and outstanding service. Both Anthony Rivas and Jose Rivera were very attentive, professional and knowledgeable. Made an appointment a day before and they were there to help me right away. That is what you call exceptional customer service. More

We had a 2018 Sentra, nice car, wanted back to a Rouge. Terry worked hard to get us a new car! I have already recommended him to a friends from work. Followed up the next day and the .3rd day of ownership Terry worked hard to get us a new car! I have already recommended him to a friends from work. Followed up the next day and the .3rd day of ownership too! They got us The best deal too. Thank you from this NAVY Vet! More