Courtesy Nissan of Tampa

Took my 2018 Nissan Frontier in today. Brandon was the service guy. I could not get the truck to shift out of park without hitting the release pin. It was $168.00 just to look at it. Af Brandon was the service guy. I could not get the truck to shift out of park without hitting the release pin. It was $168.00 just to look at it. After looking at it Brandon said it would cost $1000. I took it to another repair facility which stated worst case scenario it would cost $400. Courtesy Nissan gave me a high price just to get the diagnostic fee without having to do any work. I will never do business with them again. What a bunch of crooks. More

I have edited this review. After the GM reached out to me regarding a poor experience his team at Courtesy Nissan really went above and beyond to make my experience a pleasant and super stress free one. From regarding a poor experience his team at Courtesy Nissan really went above and beyond to make my experience a pleasant and super stress free one. From the salesman Jacob to there excellent finance team the buying experience here was really a breath of fresh air. I can’t thank this team enough for making me their number one priority, they’ve earned a lifelong customer here More

They keep sending me mailers stating they will give me over 21k for my 2018 Rogue. Last time they sent one I contacted the guy on it named Marco they list as a sales mngr there and he never responded. I s over 21k for my 2018 Rogue. Last time they sent one I contacted the guy on it named Marco they list as a sales mngr there and he never responded. I said something on FB and they gave me some # to call that didn't even work. I decided to stop in their dealership anyways to show them the mailer to call their bluff in person and sure enough they didn't want to offer me anything near 21k for my trade even through it has less than 19k miles on it and the range its worth is 22-24k on KBB. The sales guy basically admitted it was all a marketing ploy to get me stop by. He went to the sales mngr to work a deal and came back like an hour later with numbers that didn't even make sense. I said email me the deal never heard back, he didn't want the deal, like the last salesman I had when I went there. You would think they would service someone that has already bought from them better than this. Marketing needs to stop sending me stuff that their sales dept has no idea about and has no intention of honoring, also list someone on the mailer that will actually respond to it. Overall incompetence from a supposedly highly rated dealership. More

I just left there. Salesman didn’t try to sell, he thought I was just shopping. I didn’t feel like they really wanted the sale on a vehicle sitting there for a long time on their lot. thought I was just shopping. I didn’t feel like they really wanted the sale on a vehicle sitting there for a long time on their lot. More

Started an online chat who then hooked me up with someone at their dealership. Person texting me was extremely ill mannered via text. Stopped in was greeted by an outstanding customer service oriented sales at their dealership. Person texting me was extremely ill mannered via text. Stopped in was greeted by an outstanding customer service oriented sales person. We were told because I started communicating with someone else I was forced to continue on with the person that had been texting me. Stated they have a 3 day rule? I actually didn't have an appointment we were walk ins. I was appalled that I had money in hand to purchase a new car and was being forced to deal with a sales person I did not want to work with. This particular person was nice, not a go getter, did not go the extra mile. Felt like he was either tired or not interested . Upon emailing a complaint to their manager, I was contacted and told I could come back and have the other sales person??? I went to another Nissan dealership and purchased same day. I am sure they could care less about losing the sale of one car...but will never go back to this dealership in the future. More

Thank you courtesy nissan of tampa appreciate it that you have professional people like Mr red .he totally did the best what he can, to make me happy with my 2 cars from Nissan. i got the whole what i as have professional people like Mr red .he totally did the best what he can, to make me happy with my 2 cars from Nissan. i got the whole what i asked for thank you again for your hard work to make nissan customers happy 🙂 More

Terry Phillips is thorough, informative and fair. No pressure and only interested in finding the right fit for you. I wouldn’t go anywhere else! pressure and only interested in finding the right fit for you. I wouldn’t go anywhere else! More