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Courtesy Nissan of Tampa

Tampa, FL

Overview
Reviews
Vehicles
4.5
531 Reviews
Call Dealership (813) 426-8806

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 531 reviews

November 05, 2024

I had a great experience with Mike, the service advisor, and Alex, the technician. They both went above and beyond to make sure my repairs were done correctly and expeditiously. More

by cwilliamson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tibbs
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November 04, 2024

I had to follow up with the service department at least 4 times to get an update on the part that was ordered for my car. They said someone would contact me when the part arrived, and no one did. Additi More

by Jjril24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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Nov 08, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your experience with us. We apologize for the communication issues and the delay in keeping you informed about your part order. This is not the level of service we aim to provide, and we understand how frustrating it must have been to have to follow up multiple times. We would like to speak with you further about this instance. Please contact me at your convenience. Aaron Smith, General Manager, 813-829-1813

November 04, 2024

The staff and people there are very friendly and professional, especially Jose Bonilla who always takes care of us. He is the best. More

by Mikeirene2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Bonilla
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November 04, 2024

They provide the best service for my vehicle as well as great service for the cars of my family and friends More

by Destenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Davion
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November 01, 2024

Good service most of the time but last time, I had an appointment and I spent more than 2 hours. More

by denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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October 31, 2024

Would recommend the dealership but the after service department needs some help. The charge me to rotate tires with the oil change, but didn't do it. The also did not was the exterior of the car. More

by debnrrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerel
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Nov 02, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your experience and recommending the dealership. However, we’re sorry to hear about the issues you faced with the service department. It’s always our goal to provide thorough and transparent service, so your feedback about the tire rotation and car wash is valuable to us. We would like to speak with you further. Please contact me at your convenience. Aaron Smith, General Manager, 813-829-1813

October 31, 2024

I found my car on line and then texted with Nora about the details. When I got there Donovan was wonderful and the process was super easy. Most of it was done before I got there and it was painless. Thank More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nora, Donovan, Jose Rivera
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Oct 31, 2024 -

Debbie responded

Thank you for all of your help.

October 31, 2024

Jose is the BEST service consultant. He is respectful and courteous. Always enjoy having him help me. More

by swperez101010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in Service
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October 28, 2024

Quick response and attention to my needs. This time was just an oil change but they took the truck in on time, got on it, and they had me back on the road quick. And I love their service sp More

by mustang62401
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers were fantastic!
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October 27, 2024

Very professional, friendly and Resolved my issues after several attempts with another dealer. I will be back for my oil changes More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tibbs at the Service Department was awesome.
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