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Courtesy Nissan of Mesa - Service Center

Mesa, AZ

4.7
14 Reviews

14 Reviews of Courtesy Nissan of Mesa - Service Center

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December 14, 2024

Took my nissan kicks in for my first time oil change. Dennise is the one who helped us way and beyond his means. He was so helpful very informative and a very pleasant attitude to work with. With all thi More

by betinaauberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Dec 16, 2024 -

Courtesy Nissan of Mesa responded

We love seeing this 5- star review. Dennis will be happy to see this and will be shared with his team also to show that we made you feel like part of the Courtesy Family. We appreciate you choosing to have your vehicle service done with us her at Courtesy Nissan. Thank You, Daniel Bates Owner Loyalty Manager

December 05, 2024

Dennis in Service got us in and out for an oil change and we are so appreciative! Thanks!! More

by Lakittelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Toland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Dec 09, 2024 -

Courtesy Nissan of Mesa responded

Thank you for the 5-star review. Our team of Certified service professionals will love this being shared with them. Your vehicle is important to us, and we value your business. Daniel Bates Owner Loyalty Manager

October 12, 2024

It was great friendly and fast service. Everything was done on time and very quick More

by Jemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Duffy
Nov 06, 2024 -

Courtesy Nissan of Mesa responded

Jemerson, Thank You for the thoughtful words for our team. We strive to make each Customer part of the family, with friendly and great service. Great to see your work was done on time and in a timely manner. Thank you. Daniel Bates Owner Loyalty Manager

August 27, 2024

Second vehicle from this location. Service department very well trained and professional. Took care of my service needs. Appointment was easy to make and car was finished when promised More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Duffy in Service
Sep 06, 2024 -

Courtesy Nissan of Mesa responded

Dave, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

August 13, 2024

Multiple visit to Courtesy Nissan. And alway outstanding customer service. I would recommend their sales and service to everyone More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
July 06, 2024

I will never use this company again after bringing our family car in due to and accident on the highway the car was towed there for repair after over 30 days in shop we received our car back dirty they di More

by karenpricr46
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 09, 2024 -

Courtesy Nissan of Mesa responded

Karenpricr46, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. My sincerest apologies that we failed to have your vehicle clean during your visit. We would like the opportunity to visit with you and see what can be done to make it right. Please feel free to contact me at your earliest convenience, my direct line is 480-914-9060. I look forward to speaking with you. Steve Toland Service Director Courtesy Nissan of Mesa

March 01, 2024

Took my 2021 Nissan Titan, pro 4X in for repairs and maintenance. Richard did a great job of keeping me updated on the work. The work was done any timely manner. I’m very satisfied. More

by A.Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard was my service adviser
May 31, 2024 -

Courtesy Nissan of Mesa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 16, 2024

I'm very happy with this service today because they told me They're going to Take four hours and then They surprise me with 2 hours only. I really appreciate More

by esperanzamelendez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Buruato
May 31, 2024 -

Courtesy Nissan of Mesa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 27, 2024

Very professional, I had it in for repairs and maintenance at two other certified Nissan dealerships in Colorado, they had nice service desk but could not diagnose or fix a diesel engine. Richa More

by dobson0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Bergstrom
May 31, 2024 -

Courtesy Nissan of Mesa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

Prompt attention Easy to get to and shuttle service with Lyft. Fixed the problem in a timely manner. Pleasant to deal with More

by brycon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard (service)
May 31, 2024 -

Courtesy Nissan of Mesa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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