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Courtesy Nissan of Mesa
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 29 reviews
Courtesy Nissan of Masa. This was the most disappointing car buying experience I have ever had. Salesman JD was very nice t deal with. Test drove car and called one day la This was the most disappointing car buying experience I have ever had. Salesman JD was very nice t deal with. Test drove car and called one day later saying I would be coming up talk pricing. Gave them 1-1/2 hour notice and they said they would clean/wash up car to show again. Arrived and car had not been moved from other day. Went to work on pricing, All these “Managers” kept come g buy dots introduce and say “HI”. Back and forth on price and each time took of river for “Manager” to make up mind. Wife and I just sat. Finally agreed on potential sale and trade offer, $500 DN to hold until next day. Sales agreement showed price but did not reflect the $550 and they wanted me to sign. Said credit card receipt was proof even but did not say what it was for. I said no. Three hours have pasted, now 8:30 PM. Called next day and informed I would be coming up to finalize purchase minus trade, would us cash instead. Please have new agreement ready to review. Arrived and car had still not Benn moved to go thru “NEW AUTO CLEAN UP AND DETAIL”. Paper work not done when we arrived. Bottom line, lots of people walking around and left us to sit. Car was sent to new car prep (wash, detail interior, fill with gas). Deal done but took over three (3) hours. Car parked in shade. Left and noticed (after 20 miles) that fuel was empty. New car prep was taking sticker off windows, removing plastic from floor mats and installing in place. Windows had adhesive residue from stickers, dirty on inside and out. Two days latter went to use windshield washer and NO FLUID. WHAT PREP WAS DONE? Biggest jock of a cars dealer I have ever worked with and “MANAGERS” acted like they could care less NEVER AGAIN FOR ME AND YOU SHOULD LOOK AT OTHER DEALERS More
Thank you to Bennie for helping to find my wonderful Nissan Versa. Professional and helpful! All the staff were friendly and efficient. I would gladly recommend your dealership! Nissan Versa. Professional and helpful! All the staff were friendly and efficient. I would gladly recommend your dealership! More
We are more than satisfied with the Courtesy Team and this buying experience. Thanks to Bennie for working so hard for our business. We’ll be back. this buying experience. Thanks to Bennie for working so hard for our business. We’ll be back. More
This is the best dealership I have ever visited. The salesman Key was super nice and his customer service skills are outstanding. He was very knowledgeable and answered all my questions. He was neve The salesman Key was super nice and his customer service skills are outstanding. He was very knowledgeable and answered all my questions. He was never pushy and is a true gentleman. When it was time to talk numbers John came over and he gave me a great deal. No run around or tricks. Just fair and honest negotiations. He was a joy to work with. Courtesy sold me a great car and I have Key and John to thank for it. Then came the F.I. office where I met Rocio to help me with the paperwork. She was a sweetheart and she explained all the details perfectly. She also has great customer service skills and she never tried to sell me anything I didn't want. Then when it was time to get 2 cars home. John had Sergio drive my other car home. Sergio was very nice and was very helpful. I had a wonderful experience at Courtesy Nissan. How unusual it was to enjoy buying a car, all the way through the process. I met several other folks at Courtesy all of whom were very nice and friendly. This dealership has so many nice people working there and are a delight to be around. I found them to be trustworthy and honest, and they'll do everything they can to get you a nice quality car at a fair price. If that isn't enough, I was treated to pizza for lunch while waiting for my new car to be washed. I'm not sure 5 stars is enough. They deserve more. I will be back for service and perhaps more car purchases. I cannot recommend them enough. Do yourself a favor, shop at Courtesy Nissan before any other dealer. You'll be glad you did. Ask for Key, he may even sing you a song. What a pleasant day I had. And I really like my new car. Way to go Courtesy! You have the right name. More
Took my 2021 Nissan Titan, pro 4X in for repairs and maintenance. Richard did a great job of keeping me updated on the work. The work was done any timely manner. I’m very satisfied. maintenance. Richard did a great job of keeping me updated on the work. The work was done any timely manner. I’m very satisfied. More
Buyer beware. .. this dealership practices the new scam wherein many dealerships, like Courtesy Nissan, choose ADD mandatory dealer "add ons" to EVERY new and used .. this dealership practices the new scam wherein many dealerships, like Courtesy Nissan, choose ADD mandatory dealer "add ons" to EVERY new and used vehicle they sell and force their customers to buy a set of add-ons they may not want or need... the cost is an additional $1,367.00. Consumers should have the choice in what add-ons they want to add (or add none) and NOT be forced by the dealer to purchase them. This is NOT in the best interest of the consumer, but it is in the best interest of the dealer and they are guaranteed to increase their profit by forcing customers to buy their add-ons. Consumers need to make a stand and say xxxx no to this type of chicanery. More
My wife and I loved our experience here. No waiting, no hassles. Good inventory selection, and they were able to work within my budget. John Farmer and Frank were wonderful to work with. The No waiting, no hassles. Good inventory selection, and they were able to work within my budget. John Farmer and Frank were wonderful to work with. They were happy to give us all the time we needed to make our decision and answered all of our questions even though it was late on a Friday night. Highly recommended! More
I'm very happy with this service today because they told me They're going to Take four hours and then They surprise me with 2 hours only. I really appreciate me They're going to Take four hours and then They surprise me with 2 hours only. I really appreciate More