Courtesy Nissan of Mesa
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 27 reviews
This place seems as though they don’t care about how they treat you once you actually purchase a vehicle. The way Eric the manager spoke to my Mom is completely horrendous and uncalled for. I wonder if he wo treat you once you actually purchase a vehicle. The way Eric the manager spoke to my Mom is completely horrendous and uncalled for. I wonder if he would speak to his own Mother in that way? All my Mom was requesting were the mats for her vehicle that were originally in the car when she test drove it. However, speaking to her in a derogatory manner and making her feel like she is less than makes me sad for others who might have the same experience or even worse. I’m sure there’s plenty of other dealerships out there that actually care about the customer. More
A week ago we visited Courtesy Nissan of Mesa. The employees of the salon are professionals in their field. The sales consultant Daniel was patient and attentive to us and served us professionally The employees of the salon are professionals in their field. The sales consultant Daniel was patient and attentive to us and served us professionally. We bought Nissan Frontier and are very satisfied with the purchase. Thank you for the high service! We recommend this dealership to everyone. More
Second vehicle from this location. Service department very well trained and professional. Took care of my service needs. Appointment was easy to make and car was finished when promised Service department very well trained and professional. Took care of my service needs. Appointment was easy to make and car was finished when promised. More
I will never use this company again after bringing our family car in due to and accident on the highway the car was towed there for repair after over 30 days in shop we received our car back dirty they di family car in due to and accident on the highway the car was towed there for repair after over 30 days in shop we received our car back dirty they didn’t even have the courtesy to clean the interior or exterior of the car! And it was in their possession for over a month we paid good money for them to repair it bad customer service we had been using East Valley Nissan for 10 years no more we will let everyone we know about your terrible customer experience that was given to us who are now courtesy unhappy customer you got the last of our business we were going to purchase a new vehicle from you so it’s your loss ! More
I recently had the pleasure of purchasing a vehicle from Courtesy Nissan of Mesa, and I can't say enough good things about my experience. From start to finish, the team went above and beyond to make us feel Courtesy Nissan of Mesa, and I can't say enough good things about my experience. From start to finish, the team went above and beyond to make us feel comfortable and valued. - Liam, the Superstar Salesman: Liam was outstanding. His approach was refreshing—no pressure, just genuine assistance. He patiently walked us through our options and made sure we understood everything. His transparency and friendly demeanor sealed the deal for us. - Eric and Bubs: Eric, the manager, was equally impressive. Not only did he cut through the fluff, but he also had an adorable French bulldog named Bubs as the sales floor mascot. Bubs added a delightful touch to the whole process! - Freddy and the Finance Ninja: Freddy handled our financing. He didn't just introduce himself as the finance guy; instead, he engaged in a meaningful conversation. Freddy fought for us during negotiations and even brought in his director, Val, who's apparently a finance ninja. Together, they secured the best deal with one of their partner banks. - Calvin, the Insurance Expert: Calvin, the in-house insurance guy, deserves a shout-out. He compared our current rates to their promotion and helped us save even more money. His thoughtful approach made all the difference. - Dan, the Inventor Manager: Dan, the manager, wore many hats. Not only did he oversee the process, but he also got our car detailed and handled other tasks seamlessly. The courtesy extended by the entire team was palpable. Overall, Courtesy Nissan of Mesa has earned a partner for life. Thank you for the blessing you've been to my family. We'll be back! More
We were very pleased with our purchase of our new Altima. Samuel was very professional and provided outstanding customer service. Thank you, Samuel for making our purchase a great experience. Samuel was very professional and provided outstanding customer service. Thank you, Samuel for making our purchase a great experience. More
Courtesy Nissan of Masa. This was the most disappointing car buying experience I have ever had. Salesman JD was very nice t deal with. Test drove car and called one day la This was the most disappointing car buying experience I have ever had. Salesman JD was very nice t deal with. Test drove car and called one day later saying I would be coming up talk pricing. Gave them 1-1/2 hour notice and they said they would clean/wash up car to show again. Arrived and car had not been moved from other day. Went to work on pricing, All these “Managers” kept come g buy dots introduce and say “HI”. Back and forth on price and each time took of river for “Manager” to make up mind. Wife and I just sat. Finally agreed on potential sale and trade offer, $500 DN to hold until next day. Sales agreement showed price but did not reflect the $550 and they wanted me to sign. Said credit card receipt was proof even but did not say what it was for. I said no. Three hours have pasted, now 8:30 PM. Called next day and informed I would be coming up to finalize purchase minus trade, would us cash instead. Please have new agreement ready to review. Arrived and car had still not Benn moved to go thru “NEW AUTO CLEAN UP AND DETAIL”. Paper work not done when we arrived. Bottom line, lots of people walking around and left us to sit. Car was sent to new car prep (wash, detail interior, fill with gas). Deal done but took over three (3) hours. Car parked in shade. Left and noticed (after 20 miles) that fuel was empty. New car prep was taking sticker off windows, removing plastic from floor mats and installing in place. Windows had adhesive residue from stickers, dirty on inside and out. Two days latter went to use windshield washer and NO FLUID. WHAT PREP WAS DONE? Biggest jock of a cars dealer I have ever worked with and “MANAGERS” acted like they could care less NEVER AGAIN FOR ME AND YOU SHOULD LOOK AT OTHER DEALERS More
Thank you to Bennie for helping to find my wonderful Nissan Versa. Professional and helpful! All the staff were friendly and efficient. I would gladly recommend your dealership! Nissan Versa. Professional and helpful! All the staff were friendly and efficient. I would gladly recommend your dealership! More