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Courtesy Nissan

Richardson, TX

4.5
860 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 860 reviews

May 14, 2025

clean and efficient. but i didnt get a 21pt inspection at my request because i was in a hurry. can i come back and get that for no charge? More

by denniscavalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Courtesy Nissan responded

Denniscavalier, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you, and have a fantastic day!

May 13, 2025

Good experience overall with the Scott and the dealership service. Explains all queries with patience. More

by hazrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 13, 2025

He gave me a quote on the drive out price as I requested, nothing changed when I arrived at the dealership. Easiest car purchase I’ve ever had. Stellar service. More

by marygravatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Grisham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Laniel in Sales. 5 stars
May 16, 2025 -

Courtesy Nissan responded

Marygravatt, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Courtesy Nissan

May 12, 2025

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Grisham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cason Cooley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darris Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

Service center was very bad and unqualified mechanics. I would not have a car serviced at this location. More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 12, 2025

My rep Scott was kind and courteous. This was my best experience since I have been bringing my car for service since 2020. I felt seen and heard. More

by ajlallen16@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2025

Had an appointment for transmission fluid change, arrived with my daughter (her juke) to meet a very rude service advisor. After asking “while they are changing the fluid, could they check to make sure the t More

by jotte72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Jotte72, we regret to hear that you had this exper We would like the opportunity to address your concerns. Please reach out to us directly at (972)-792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. ience with us.

May 12, 2025

Everything was good . Except for the shuttle driver. He was non compliant. I said thank you going and coming and received zero response. More

by Rodneybarber76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 15, 2025 -

Courtesy Nissan responded

Rodneybarber76, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 792-5657 EX 3030

May 12, 2025

Michael Johnson is the best in the service department. He always goes above and beyond his duties in making sure my car is in tip top shape. More

by MEDISCRIPT03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 11, 2025

Sarkar was very professional, friendly, and courteous. I'd like to buy my next car with him again. Thank you for great service! More

by An Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvodip Sarkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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