
Courtesy Nissan
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 871 reviews
Review I would say that working with my designated Sales Agent there was very helpful and insightful. He took his time to answer all my questions as well as I would say that working with my designated Sales Agent there was very helpful and insightful. He took his time to answer all my questions as well as showing me around. That said, the the car dealership as a whole was terribly organized. I liked the sales agent individual I worked with,, but the company as a whole was inefficiently run. More
Waiting to see response on a Bait and Switch I came in to turn in a lease car and look at financing it, or maybe getting a new vehicle. They like to play the waiting game (let me ask the finance I came in to turn in a lease car and look at financing it, or maybe getting a new vehicle. They like to play the waiting game (let me ask the finance manager...), I knew from prior interactions the dealership had an old-fashioned sales model, but I figured if I could pin down particulars in advance, on the internet, I might be able to do business with these neighborhood guys. I might have been wrong. They drove me to the lot with cars in one vehicle, had me test drive and approve a second vehicle, and then provided another vehicle after the paperwork was done. I was so tired from 5.5 hours in their dealership (I'm hypoglycemic and was weak with hunger), I signed in left. After I ate I saw the wrong car with dirty carpet and wax still on it. Going back to see if they have enough integrity to make it right. More
STAY AWAY This place will do everything they can to rip you off. David Mullen is an awful salesman and will do everything he can to rip you off. Horrible This place will do everything they can to rip you off. David Mullen is an awful salesman and will do everything he can to rip you off. Horrible More
Great experience Everyone was nice and helpful. My first car buying experience was pretty good and I would recommend Courtesy Nissan to anyone interested in buying a Everyone was nice and helpful. My first car buying experience was pretty good and I would recommend Courtesy Nissan to anyone interested in buying a Nissan. More
Great buying experience Just purchased a new vehicle from Courtesy Nissan and had a great buying experience! Our salesperson, Ray, was very friendly, attentive and professio Just purchased a new vehicle from Courtesy Nissan and had a great buying experience! Our salesperson, Ray, was very friendly, attentive and professional! My daughter had purchased a vehicle several weeks before and had such a great experience that she referred us to purchase our new vehicle from Ray!. Love my new Altima! More
very bad service Towed a new versa with 36200 miles on it, starter does not engage. Service advisor told warranty officer the starter had an impact on it, which was th Towed a new versa with 36200 miles on it, starter does not engage. Service advisor told warranty officer the starter had an impact on it, which was the result of AAA driver knocking on the starter (was not asked to do so but first thing any mechanic tries to check the starter) the result was I was denied warranty for a very mean reason . Moreover service advisor Did not call back until, I called a day later. Very bad experience. The only positive thing out of this whole adventure is that I will never buy a Nissan in the future More
They literally beat every deal. After weeks of research/indecision between 2 different SUVs-Brian, Danny and Bivin won my vote and my business. It is very rare for a dealer to tu After weeks of research/indecision between 2 different SUVs-Brian, Danny and Bivin won my vote and my business. It is very rare for a dealer to turn a simple "just pop in to drive a car" into an unbelievable deal that beat TrueCar. They were hesitant at first to deal but were adamant to give them a chance. I am glad that I did! They didn't have the color (or FWD model) that I wanted and they got me into a 2 day old, not even "delivered yet", AWD model that blew my mind. Brian and Bivin were able to greatly beat Crest Nissan with respect and commitment to making me happy. They also didn't infuriate and humiliate me with a trade offer. I had to return the following evening but was able to finish 98% over the phone: I walked in, saw the car they allocated for me, and got to drive home that night very happy! They worked for my business and I am very grateful I obliged! More
Bad bad bas Their customer service is sucks ! After I bought the car , I can not contact to the sales , he did not reply my texts,emails even I left the vocal mes Their customer service is sucks ! After I bought the car , I can not contact to the sales , he did not reply my texts,emails even I left the vocal message .......! No answer ! I have to go to the the store in person ! He is so so passive ! More
Very Goood. Damien Bernal was a wonderful Sales Consultant. Very easy and a pleasure to deal with. The business office on the other hand needs some help because i Damien Bernal was a wonderful Sales Consultant. Very easy and a pleasure to deal with. The business office on the other hand needs some help because it was a very long wait to get in there. More
Lack of Ability to Sell Walked in to trade 2013 Frontier. Spent 5 minutes with the salesman. Gave him my keys and he went to speak with the sales manager about my the payment Walked in to trade 2013 Frontier. Spent 5 minutes with the salesman. Gave him my keys and he went to speak with the sales manager about my the payment I would like to be at. He returned 2 minutes later and stated that my payment was probably going to go up. He didn't even determine the value of my trade. Get my VPP number or try to discuss options to get me into a new vehicle. I was an open book to options...I took my keys and walked out. I have called the General Manager and await his call back. If a deal is achieved I will update my rating and post. More