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Courtesy Nissan
Richardson, TX
866 Reviews
Welcome to Courtesy Nissan
Thank You for Choosing Courtesy Nissan
The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model.
When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 866 reviews
February 12, 2020
Great service! I decided to give the service department at Courtesy Nissan a try, and I'm glad I did. Chris and the rest of the team were knowledgable and profession I decided to give the service department at Courtesy Nissan a try, and I'm glad I did. Chris and the rest of the team were knowledgable and professional. It's a relief to know that I no longer have to dread taking my car in to be serviced! I will definitely be recommending Courtesy Nissan to all my friends and family. More
by arlough
Employees Worked With
Chris Watson
February 11, 2020
New Management team. I have been a McKinney shopper for years due to a previous experience but got a personal call from the new General Manager and glad I did. Great, friendly service. years due to a previous experience but got a personal call from the new General Manager and glad I did. Great, friendly service. More
by Jennifpb
Employees Worked With
Chris Watson, Brady Bishop
February 11, 2020
Excellent Service I have taken my car to Courtesy Nissan several times for service and have been extremely satisfied with the results every time. The service advisers I have taken my car to Courtesy Nissan several times for service and have been extremely satisfied with the results every time. The service advisers were extremely knowledgeable and very courteous and properly diagnosed my vehicle's problems every time. More
by BG
Employees Worked With
Joe
February 10, 2020
Service Dept - Great I took my BMW to Courtesy as I heard they had a department that serviced German vehicles. They were able to find and repair a re-occurring problem th I took my BMW to Courtesy as I heard they had a department that serviced German vehicles. They were able to find and repair a re-occurring problem that the BMW dealership was never able to diagnose correctly. Since then I have taken it for a brake change, oil change and fuel pump repair. I have been extremely happy with the work and service and at a fraction of the cost I've paid to BMW. More
by tjgardner
Employees Worked With
Chris Watson, Brady Bishop
February 09, 2020
It’s the worst as a first time buyer they tried to sell me dreams and it didn’t work and they tried to make it up with a VW Passat 2012 that ended up be defective with the transmission. I rather much go to me dreams and it didn’t work and they tried to make it up with a VW Passat 2012 that ended up be defective with the transmission. I rather much go to one of the dealers off Harry Hines More
by Not A Happy Customer
Employees Worked With
Joe / Nelson
February 07, 2020
We have been faithful customers for 12 years with 4 Nissan vehicles. As of today, we will not use nor recommend Courtesy Nissan. We had service done on Sunday, a bolt was left off by a technician which Nissan vehicles. As of today, we will not use nor recommend Courtesy Nissan. We had service done on Sunday, a bolt was left off by a technician which resulted in some damage. On Monday morning we called and waited for a manager, talked to him on Tuesday, sent him pics, wanted to come in so they could at least look at it, finally heard back today and the service manager was very unprofessional. He was accusatory, wouldn’t entertain us bringing the vehicle in, called us deceptive and on and on and on.He even lied about our timeline saying we waited over a week. Please get your services done at a different Nissan location and if possible avoid H..., the service manager. More
by Loyal
Employees Worked With
Harrelson
December 28, 2019
Customer Service I purchased a car from Courtsey Nissan and 3 months later I still don't have plates, I called an spoke to Jose the finance director and just got the r I purchased a car from Courtsey Nissan and 3 months later I still don't have plates, I called an spoke to Jose the finance director and just got the run around, I then ask to speak to the GM and he will not return my calls or speak to me. If you are looking for a new Nissan don't buy it here. More
by jwbohn1
Employees Worked With
Jose Director of Finance
November 20, 2019
This dealership is not trustworthy I turned in a 2017 lease for a 2019 lease. They promised me $0 out the door and then balance billed me for dispo fees and mileage overage which was I turned in a 2017 lease for a 2019 lease. They promised me $0 out the door and then balance billed me for dispo fees and mileage overage which was supposed to be rolled over. They never respond to my calls or emails for resolution. I have worked with the general manager and tried to get this resolved for a month with no luck. Think twice before purchasing a car from this dealership. More
by Michelletaylor100
Employees Worked With
Cory, Karim, Jessie
November 05, 2019
Fernando Thomas, is the nicest person, so helpfull, I purchased a car from him and since then any question or problem I had, he solved it. I wish more people had all the knowledge nad kindness Fernando purchased a car from him and since then any question or problem I had, he solved it. I wish more people had all the knowledge nad kindness Fernando has. More
by Ratolistkal
Employees Worked With
Fernando Thomas
November 05, 2019
This dealership is awful. I bought a $44,000 car from them. No second key, told me to go buy one. Windshield needed repair. They never told. Me. $2300. Stay away from these guys!!! them. No second key, told me to go buy one. Windshield needed repair. They never told. Me. $2300. Stay away from these guys!!! More
by Peter
Employees Worked With
Brady
