Courtesy Nissan

The finance personnel has no integrity, very belligerent, and very forceful. He needs to practice customer service even if a persons credit is not up to par. On the good note Jacob is a very professional car and very forceful. He needs to practice customer service even if a persons credit is not up to par. On the good note Jacob is a very professional car salesman, with integrity, and compassion. More

I was very pleased with my experience at Courtesy. My sales rep was very helpful in getting me the vehicle I wanted. He explained some of the new features that I was not familiar with. The finance My sales rep was very helpful in getting me the vehicle I wanted. He explained some of the new features that I was not familiar with. The finance manager was professional and knowledgeable and did not try to hard sell me. More

The price was not as advertised on the site. It went from 27k to 31k very shady It went from 27k to 31k very shady More

Beware of this dealership. Poor communication. Still has not paid off my trade-in. It has been over a month. They do not answer text, email or phone calls. Their mail boxes are Poor communication. Still has not paid off my trade-in. It has been over a month. They do not answer text, email or phone calls. Their mail boxes are full. They have failed to send a payoff correctly twice. We are on our third try and I am now having to get my trade in lender to pester them answer. This even with the GM copied on emails. Beware of this company. I had to pay two car notes, as they cannot pay my car off in time even though they have a month and half to do so. More

Didn’t answer questions I ask about vehicle I was interested ..seems like not wanting to earn my. Business interested ..seems like not wanting to earn my. Business More

Complete dealership is shady and liars. Beware at financing- lenders do not add warranties. Teddy, the salesperson was nice but I felt like his hands were tied. Gus was over the top -- I f Beware at financing- lenders do not add warranties. Teddy, the salesperson was nice but I felt like his hands were tied. Gus was over the top -- I felt he knew this vehicle was unacceptable and he was dishonest. Drove from Oklahoma after being told vehicle was ready. Never seen vehicle but sent me to financing. Jose Rubio would not even make eye contact and sent nervous. He stated that the lender has added a mandatory bumper to bumper warranty... No itemized paperwork given until I called and had them email to me. Then I noticed that they added over $3600 to 3 different warranties. Again still no car. I called Lender and JOSE is a lie. Left with no car. They will deliver it to me the next day. The vehicle would not pass inspection with out some EOM parts. Again, haven't drove the vehicle. Now they will deliver in 2 more days... still not passing inspection. RED FLAGS everywhere. After mentioning my husband would handle this --- they opt to give me my down payment back in 10 plus days. I contacted corporate had it in 5. Very stressful, missed time and money. I will preach to the end of time ----DO NOT PURCHASE FROM THIS DEALERSHIP. Read the other reviews... It sounds all familiar. SHADY AF More

The staff that I dealt was was deceitful.. Initially I talked with your sales guy by phone and he boasted about what a sweet ride this unit was. When we drove 45 miles to check it out the next day we fou talked with your sales guy by phone and he boasted about what a sweet ride this unit was. When we drove 45 miles to check it out the next day we found the car on the website to be nothing like the one on your lot due to significant hail damage on hood and rear deck. That was a deal breaker for me.. His manager showed up agreed to fix the hail damage but noted that the process would only be about 85 % good...not exactly an expression of quality work. As we test drove the unit wind was breaching the area where the top and a pillar met and daylight could be seen. We were assured that water would never come inside and that the part was NLA hence would be unfixable. A well run business sells trust and you've failed on all points in that respect.. More

I left a review 6 months ago regarding a recall. Well, I finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag lig finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag light on my dashboard that the rep and mechanic said was already there. Which is patently false. I had my vehicle at Honest 1 auto on 11/13 and have verified with them the light was not on. Folks should not be worried about bringing their vehicle in to have something different wrong with it when leaving. Michael Tibbs was decent regarding customer service but there is no way I am bringing my vehicle back to be tampered with further. I am all for paying for honest labor and expertise, unfortunately this is the exact opposite. Use with caution. More