Courtesy Nissan

Satisfied Customer I would like to thank the whole Courtesy Nissan family for working diligently on making our deal possible. At first the deal couldn't get done but tha I would like to thank the whole Courtesy Nissan family for working diligently on making our deal possible. At first the deal couldn't get done but thanks to Pedro he came up with a solution and it worked out for both parties. I like to give a shout-out to Pedro, AL, Lisa, Terry, Alex, and finally Mr. Rob Knarr who is the best General Manager in the Dallas/ Fort Worth metroplex and in Nissan dealerships period, hands down. If you need a vehicle thru Courtesy Nissan come by and get the best service in the world and trust me they will do any and everything in their power to get you into the best deal and vehicle as possible. Highly recommended. More

DONT GO HERE this place is terrible. TERRIBLE. A Year who I came in for a regular service of oil and tire rotation- In which should have been free since I had it o this place is terrible. TERRIBLE. A Year who I came in for a regular service of oil and tire rotation- In which should have been free since I had it on my monthly plan- they then told me they could not see my plan and made me pay for the service..... I could not fight it at the time since I had a dr appointment that I was inning late for at the time because I had been here almost 3 hours waiting for my vehicle. I came back today to get my car serviced at no charge since they had previously charged me and I should not have been....I made an 830 appointment and was told it should be about an hour - I got here at 820.... here I am....2 hours later and I still do not have my car. This place is TERRIBLE. THE SLOWEST SERVICE. THE KOST UNFRIENDLY STAFF EVER. If you want good service, make the drive out to Nissan of mckinney and see the service advisor dacon davis. He is AMAZING and will take wonderful care of you!!! More

Excellent Service ! Salesman Jim Dillman made me feel welcome and relaxed from the moment I walked through the door of Courtesy Nissan. Not pushy but very direct and know Salesman Jim Dillman made me feel welcome and relaxed from the moment I walked through the door of Courtesy Nissan. Not pushy but very direct and knowledgeable ! Answered all my questions and addressed all my concerns instantly ! Within an hour I left Courtesy with the vehicle that fit my budget and all my needs ! Thank you Jim for a very pleasant buying experience. Paul Libby More

STAY AWAY from here. Go to different Nissan dealer! There are great Nissan Dealers in DFW such as Trophy and McKinney. This place is awful, looking for ways to rip you off. Sold us a car knowing it ha There are great Nissan Dealers in DFW such as Trophy and McKinney. This place is awful, looking for ways to rip you off. Sold us a car knowing it has a defect and lied about it. All these people here belongs in prison. More

Service Manager is rude, non professional and HORRIBLE Horrible experience with service every single time we go in. When we were sold the car they explained teir service department as customer focused and Horrible experience with service every single time we go in. When we were sold the car they explained teir service department as customer focused and that is so far from the truth. They are horrible and rude and EVERY situation has been horrible. I would WARN anyone not to buy a Nissan. Nothing is covered under warranty.and each trip will cost you $1000 to $2000. The Service Manager is the absolutely rudest, worst customer service person I have EVER seen. NISSAN IS A NIGHTMARE More

Buy new car Over all it was great & lovely experience people are very kind & humble customer service was very very excellent. Very knowledgeable about car & most Over all it was great & lovely experience people are very kind & humble customer service was very very excellent. Very knowledgeable about car & mostly my family like the car. More

Review I would say that working with my designated Sales Agent there was very helpful and insightful. He took his time to answer all my questions as well as I would say that working with my designated Sales Agent there was very helpful and insightful. He took his time to answer all my questions as well as showing me around. That said, the the car dealership as a whole was terribly organized. I liked the sales agent individual I worked with,, but the company as a whole was inefficiently run. More

Waiting to see response on a Bait and Switch I came in to turn in a lease car and look at financing it, or maybe getting a new vehicle. They like to play the waiting game (let me ask the finance I came in to turn in a lease car and look at financing it, or maybe getting a new vehicle. They like to play the waiting game (let me ask the finance manager...), I knew from prior interactions the dealership had an old-fashioned sales model, but I figured if I could pin down particulars in advance, on the internet, I might be able to do business with these neighborhood guys. I might have been wrong. They drove me to the lot with cars in one vehicle, had me test drive and approve a second vehicle, and then provided another vehicle after the paperwork was done. I was so tired from 5.5 hours in their dealership (I'm hypoglycemic and was weak with hunger), I signed in left. After I ate I saw the wrong car with dirty carpet and wax still on it. Going back to see if they have enough integrity to make it right. More

STAY AWAY This place will do everything they can to rip you off. David Mullen is an awful salesman and will do everything he can to rip you off. Horrible This place will do everything they can to rip you off. David Mullen is an awful salesman and will do everything he can to rip you off. Horrible More

Great experience Everyone was nice and helpful. My first car buying experience was pretty good and I would recommend Courtesy Nissan to anyone interested in buying a Everyone was nice and helpful. My first car buying experience was pretty good and I would recommend Courtesy Nissan to anyone interested in buying a Nissan. More