Courtesy Nissan

My rep Scott was kind and courteous. This was my best experience since I have been bringing my car for service since 2020. I felt seen and heard. This was my best experience since I have been bringing my car for service since 2020. I felt seen and heard. More

Had an appointment for transmission fluid change, arrived with my daughter (her juke) to meet a very rude service advisor. After asking “while they are changing the fluid, could they check to make sure the t with my daughter (her juke) to meet a very rude service advisor. After asking “while they are changing the fluid, could they check to make sure the transmission isn’t leaking” as I had seen some oil under the car. He then insisted that I needed to pay $190 to check that before they would even change the fluid. Turned out to be a leaking cv boot that I was quoted over a thousand to repair ( I did the repair in an hour at home for $200. I understand they work on commission and now realize it is at my expense, but that’s just bad business. I will post your terrible behavior and warn everybody I can about your practices. I left spending $460 to have fluid changed! More

Everything was good . Except for the shuttle driver. He was non compliant. I said thank you going and coming and received zero response. Except for the shuttle driver. He was non compliant. I said thank you going and coming and received zero response. More

Sarkar was very professional, friendly, and courteous. I'd like to buy my next car with him again. Thank you for great service! I'd like to buy my next car with him again. Thank you for great service! More

We had a great experience at Courtesy Nissan. Our salesman, Jim Dillman, was a pleasure to work with. We had been to several other dealerships and were pretty frustrated. Everything at Courtesy w Our salesman, Jim Dillman, was a pleasure to work with. We had been to several other dealerships and were pretty frustrated. Everything at Courtesy went smoothly! More

The team at courtesy worked hard to get my repair done before I had to drive 2200 miles to Oregon. before I had to drive 2200 miles to Oregon. More

I have been a customer for over 4 years and have never had a negative experience. had a negative experience. More

Great service and good price. Service advisor or honest and not pushy unnecessarily.waiting area was really good as well Service advisor or honest and not pushy unnecessarily.waiting area was really good as well More

I’m writing this review to express my complete frustration with the way the Wholesale Parts Department handles warranty claims. Unlike every other dealership I’ve dealt with, Courtesy Nissan refus frustration with the way the Wholesale Parts Department handles warranty claims. Unlike every other dealership I’ve dealt with, Courtesy Nissan refuses to honor direct warranties on basic replacement parts like starters, alternators, and other standard components. Instead, they force you to go through their service center—where you’re required to pay diagnostic and labor costs out of pocket just to replace a failed part that should be covered under warranty. This policy is completely unreasonable. I understand referring major components like engines or transmissions to their service department, but charging wholesale customers to replace basic parts under warranty is unacceptable. It feels like a deliberate strategy to push people into their service department for profit, rather than standing behind the parts they sell. I’ve worked with MANY parts departments over the years, and I’ve NEVER encountered this kind of policy. It’s disappointing and honestly a deal-breaker for future business. If you’re considering buying wholesale parts here, be warned: you’re on your own if something goes wrong. More

Service was phenomenal. Micheal did a great job. Made the entire process easy and seamless. Micheal did a great job. Made the entire process easy and seamless. More