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Courtesy Nissan

Richardson, TX

4.5
860 Reviews
Welcome to Courtesy Nissan Thank You for Choosing Courtesy Nissan The team at Courtesy Nissan would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Courtesy Nissan, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1777 N Central Expy

Richardson, TX

75080

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Showing 860 reviews

June 02, 2025

Shauna was very helpful with taking care of my service and any questions I had. More

by patcarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Hello! We're happy you found our staff to be so supportive during your experience here at Courtesy Nissan. If you're ever in need of more help, please let us know!

June 02, 2025

I always received excellent Service from Courtesy Nissan and staff. Any problem I have they always listen. No matter what team member it may be. More

by fitz33.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Courtesy Nissan responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 01, 2025

Outstanding customer service. Was patient and understanding with what I was looking for! Will look to purchase another vehicle from this location. More

by anthonyjrichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Courtesy Nissan responded

Thank you for the kind words! We're so glad to hear you had a positive experience and that our team was able to help you find exactly what you were looking for. We truly appreciate your trust in us and look forward to helping you again when you're ready for your next vehicle!

May 31, 2025

The service I received from Courtesy Nissan was exceptional. The service technician Akanimoh was very friendly and professional. He keep me informed while my vehicle was being serviced and worked More

by debra.salmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
Jun 01, 2025 -

Courtesy Nissan responded

Hi! thank you so much for your positive comments about Courtesy Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan!

May 30, 2025

No major issue. Service Advisor Michael Johnson was professional, friendly, courteous, fully knowledgeable, and knows his cars. My issue with the dealership is ch More

by donaldbranche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Courtesy Nissan responded

Thank you for taking the time to share your experience. We're glad to hear that Michael Johnson took great care of you—he truly takes pride in providing excellent service. We also appreciate your honest feedback regarding the credit card and shop supply fees. We understand your frustration, and we’ll be sure to share your concerns with management for review. Your input is important to us as we strive to improve every part of the customer experience.

May 30, 2025

Took my car in for a routine service and was met with complete indifference. The service rep barely acknowledged me, didn’t explain what work would be done, and ignored my questions. I waited hours past More

by Slickback2777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Jun 04, 2025 -

Courtesy Nissan responded

Hi! This is Angela, I'm the Owner Loyalty Manager here at Courtesy Nissan and on behalf of everyone I wanted to say that we're very sorry to hear about your recent experience and truly apologize for the frustration it caused. This is not the level of service we strive to provide, and we take your feedback seriously. Unfortunately, we don’t have enough information to look into the situation further, but we would really appreciate the opportunity to make things right. Please reach out to us directly 972-792-5657 so we can better understand what happened and work toward a resolution. We value your time and feedback and hope to earn back your trust.

May 29, 2025

Service is always top level and Robert isbalways keeping me uodated on what is goung on with my car. Thanks More

by perez_mando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Courtesy Nissan responded

We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2025

Entiendes mi problema de mi SUV. Gracias por escucharme y ayudarme hoy antes iré al trabajo More

by 1418beverlydrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Gannon
May 29, 2025 -

Courtesy Nissan responded

Hola! muchas gracias por compartir su experiencia, aqui estamos para lo que necesite. Es nuestro placer ayudarle y aqui le esperamos!

May 28, 2025

Mr. Scoot help me and support me and everything, he did explain to me all I need, He’s kind attitude made me trust and let my car to be fixed. Thank you Mr. Scoot. More

by miacipres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Courtesy Nissan responded

Hi! thank you for taking the time to leave a review for us at Courtesy Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 28, 2025

Jojo and Teddy were very easy and knowledge to work with. I’m glad I was able to purchase my brand new 2025 Nissan Rogue from Courtesy Nissan. Excellent service and had wonderful time with my sales consulta More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Ervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolby Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Courtesy Nissan responded

Hi Sharon! we're glad you had such a wonderful experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

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