Courtesy Nissan

Great buying experience Just purchased a new vehicle from Courtesy Nissan and had a great buying experience! Our salesperson, Ray, was very friendly, attentive and professio Just purchased a new vehicle from Courtesy Nissan and had a great buying experience! Our salesperson, Ray, was very friendly, attentive and professional! My daughter had purchased a vehicle several weeks before and had such a great experience that she referred us to purchase our new vehicle from Ray!. Love my new Altima! More

very bad service Towed a new versa with 36200 miles on it, starter does not engage. Service advisor told warranty officer the starter had an impact on it, which was th Towed a new versa with 36200 miles on it, starter does not engage. Service advisor told warranty officer the starter had an impact on it, which was the result of AAA driver knocking on the starter (was not asked to do so but first thing any mechanic tries to check the starter) the result was I was denied warranty for a very mean reason . Moreover service advisor Did not call back until, I called a day later. Very bad experience. The only positive thing out of this whole adventure is that I will never buy a Nissan in the future More

They literally beat every deal. After weeks of research/indecision between 2 different SUVs-Brian, Danny and Bivin won my vote and my business. It is very rare for a dealer to tu After weeks of research/indecision between 2 different SUVs-Brian, Danny and Bivin won my vote and my business. It is very rare for a dealer to turn a simple "just pop in to drive a car" into an unbelievable deal that beat TrueCar. They were hesitant at first to deal but were adamant to give them a chance. I am glad that I did! They didn't have the color (or FWD model) that I wanted and they got me into a 2 day old, not even "delivered yet", AWD model that blew my mind. Brian and Bivin were able to greatly beat Crest Nissan with respect and commitment to making me happy. They also didn't infuriate and humiliate me with a trade offer. I had to return the following evening but was able to finish 98% over the phone: I walked in, saw the car they allocated for me, and got to drive home that night very happy! They worked for my business and I am very grateful I obliged! More

Bad bad bas Their customer service is sucks ! After I bought the car , I can not contact to the sales , he did not reply my texts,emails even I left the vocal mes Their customer service is sucks ! After I bought the car , I can not contact to the sales , he did not reply my texts,emails even I left the vocal message .......! No answer ! I have to go to the the store in person ! He is so so passive ! More

Very Goood. Damien Bernal was a wonderful Sales Consultant. Very easy and a pleasure to deal with. The business office on the other hand needs some help because i Damien Bernal was a wonderful Sales Consultant. Very easy and a pleasure to deal with. The business office on the other hand needs some help because it was a very long wait to get in there. More

Lack of Ability to Sell Walked in to trade 2013 Frontier. Spent 5 minutes with the salesman. Gave him my keys and he went to speak with the sales manager about my the payment Walked in to trade 2013 Frontier. Spent 5 minutes with the salesman. Gave him my keys and he went to speak with the sales manager about my the payment I would like to be at. He returned 2 minutes later and stated that my payment was probably going to go up. He didn't even determine the value of my trade. Get my VPP number or try to discuss options to get me into a new vehicle. I was an open book to options...I took my keys and walked out. I have called the General Manager and await his call back. If a deal is achieved I will update my rating and post. More

great service!!!!!! Great, friendly, and fast service. Staff very friendly. My service advisor Garrett is very informative and advise me of any future service needs. Also Great, friendly, and fast service. Staff very friendly. My service advisor Garrett is very informative and advise me of any future service needs. Also he address any future concerns that I should be aware of. More

Very happy with 2015 Pathfinder We were looking for a SUV with 7 seats for our growing family. Last summer we cant not find a SUV with options we want and the price we're willing to We were looking for a SUV with 7 seats for our growing family. Last summer we cant not find a SUV with options we want and the price we're willing to pay. Last month we went to Toyota dealers in the Dallas area and they started give us the BS of sales pitch: This SUV is in demand, don't have the options you want, blah, blah, blah and more blah blah blah, one sales woman even quoted us $1200 more than her co-workers. We decided to go Courtesy Nissan after some research online. Terry Song was so helpful, respectful and very informative and Reno Joseph in financial department saved us several thousands dollars by negotiated with Nissan Finance to drop our interest rate several percent. We got a 2015 Nissan Pathfinder with lot of options and we are very happy with our new 2015 Pathfinder. We are really enjoying the remote starter, voice recognition and surrounding cameras on our Nissan Pathfinder. We are looking forward to purchase a 2016 Nissan Titan truck from Courtesy Nissan. More

nice dealer The finance manager is not customer friendly.. He is not responding properly to customer his name is Tommy. Other thaan that no issues good dealer poi The finance manager is not customer friendly.. He is not responding properly to customer his name is Tommy. Other thaan that no issues good dealer point to buy vechile More

Beware the AWFUL service department The incident happened on Oct 27, 2014. The very identical review has been posted on their Facebook and Google reviews last week, there's also a Yelp r The incident happened on Oct 27, 2014. The very identical review has been posted on their Facebook and Google reviews last week, there's also a Yelp review but it got snubbed to a non-reliable list. I was out of town to finish the job, letting everybody know how awful this place is. Now that I have time, I'm gonna finish the job. I brought in my Nissan Sentra in for an oil change, brake check and among other things at around 7:30 AM. After an hour, the service advisor came in to informed there are other things needed to be taken care of. Since he had info on how much the work would cost me, so instead he made me waited for another hour. After he came back giving us the price quote, we agreed to it and let him take my car back in. About 15-20 minutes later while we waiting for a ride home, the advisor came back out apologizing the initial diagnosis was incorrect, we actually only need some works done with the fuel injector. We agreed to work and the price, then be on our way. At around 11 AM, he called saying the work is done. I arrived there and PAID THE BILL at 11:50 AM, and was prompted by the cashier the car is in the wash and should be out in any minutes. She told us to wait in the lobby, when the car is out she'll call us. Shockingly, 2 hours later, I was still sitting in the lobby while my car was no where to be found. She began calling all workers to look for it. The first one that spoke through the walkie talkie insisted he already BROUGHT THE CAR TO THE FRONT, and he already HANDED THE KEY TO HER. The second worker walked around the front and couldn't find any Silver Sentra parked in the front. Finally, she got one of the managers to look for it. As I looked through the windows, I saw him drove my car from the back lot straight to the front. After he pulled it in, he handed the key and ran to the back with NO APOLOGIES WHATSOEVER, I was standing there at the cashier counter the entire time. Decided to give them a chance to explain/rectify it, but that went no where. The only email response I got from the manager himself was only 2 sentences long. I don't see any sincerity in that. I have no plan accepting any reconciliation with this dealership service department any longer, we're through. There are plenty other auto shop around town would be more than glad having my business and money in the future. More