Courtesy Nissan
Richardson, TX
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Unfriendly I have always took my car back to Courtsey Nissan for my maintenance service. I have always felt like i was at home, very welcomed. Today i didn't f I have always took my car back to Courtsey Nissan for my maintenance service. I have always felt like i was at home, very welcomed. Today i didn't feel that at all. I live on the other side of town, but i choose to come back here because of the services that i received in the past. I believe great customer service will keep customers coming and more. Maybe i should have stuck with Robert Temple. More
Friendly staff Staff was very friendly and helpful. I'll definitely go back there. All was done in timely matter. .. And reasonable price. I recommend face this Di Staff was very friendly and helpful. I'll definitely go back there. All was done in timely matter. .. And reasonable price. I recommend face this Diller More
Always spot on Convenient fast and accurate. So you have to wait a little while longer to get your car washed after service, but it is worth it. Rodger Davis is the Convenient fast and accurate. So you have to wait a little while longer to get your car washed after service, but it is worth it. Rodger Davis is the best service advisor. Ask for him! More
Floor mats We just order floor mats. Since our used car, 2015 Altima, did not come with any. Or a 2nd car pod. Order mats and came in the next day. We just order floor mats. Since our used car, 2015 Altima, did not come with any. Or a 2nd car pod. Order mats and came in the next day. More
Rogue Sport Buying a new car is a process for sure! Joe, Renee and Kristie could not have been any more helpful in meeting my needs so that it could happen for me Buying a new car is a process for sure! Joe, Renee and Kristie could not have been any more helpful in meeting my needs so that it could happen for me. More
Wonderful Car Buying Experience! It was a pleasure working with Anita! She helped me find the car I loved and also could afford. Her and the Manager also helped me customize my car wi It was a pleasure working with Anita! She helped me find the car I loved and also could afford. Her and the Manager also helped me customize my car with the specifications I was looking for (removal of cloth seats to leather with heat and AC) and they made the process so easy. Donna in Finance was also very helpful and knowledgeable! I will definitely be recommending this dealership to my friends and family. More
Oil change Had an appointment to have my first oil change in my new car. As always, Robert was there to help & I appreciate his suggestions in regards to the car Had an appointment to have my first oil change in my new car. As always, Robert was there to help & I appreciate his suggestions in regards to the care of my car . The new waiting area is very nice & comfortable. I like all of the different seating arrangements. More
Pure Awesomeness My first solo car-buying experience was truly awesome. I'd done my research, read reviews, narrowed down the options, and checked inventory ahead of t My first solo car-buying experience was truly awesome. I'd done my research, read reviews, narrowed down the options, and checked inventory ahead of time. That's why I chose to visit Courtesy first. I walked in and was pleasantly surprised when I wasn't bombarded by several salespeople as I'd experienced at other dealerships years ago with my dad, so I just started checking out the car I was interested in...a 2017 Maxima. Joe Crawford greeted me, and I advised him that my goal for the day was to simply learn everything about the car and try it out...no pressure. I even told him I had no intentions of making a decision that day since I'd need to consider all options and speak to my dad. He was absolutely fine with that. We began our journey, and Andrew Hogan jumped in to help us out periodically since Joe is new. They were both super nice, informative, helpful, and patient, which was much appreciated since I had tons of questions. I was considering leasing but had no experience with it, just info. Fernando jumped in to help me understand the inner workings and features of the car, making great analogies to help a non-car enthusiast understand in more relatable terms. They are a great team. When I needed to leave to run errands and check out another brand option, they suggested I take a loaner of the car I was interested in for an extended test drive. Uh...awesome...and a set up. Lol. They knew I'd love it. A couple signatures and I was out. The other car with a true "luxury" brand was nice, but it just couldn't compare to the Maxima. When I returned, we hashed out the details with the help of Sal, who was also wonderful and willing to answer a few questions my dad had over the phone. They were able to get me everything I wanted for a price I was totally comfortable with. They ordered the color I wanted and are putting a sunroof in my S model since I really don't care for all the techy additions to the SL. Love it! Since it won't be here and finished with the install til sometime next week, they had me go ahead and keep the loaner so I'd get a feel for my new car. Eek!!! Awesomeness all day long. The paperwork process took a little while, but once Donna got me in there for all the signatures, it was all a breeze. And to think, I was adamant about not walking out with a car. If you're looking for a great car, but more importantly a great company with easygoing people who aren't super pushy to do business with, save yourself some time and confusion by heading over to Courtesy Nissan. Tell them Jasmine Lawrence sent you. You won't regret it. ;-) More
Service this location has outstanding guest relation. He made sure I was comfortable with everything before he took my vehicle. When he look over everything this location has outstanding guest relation. He made sure I was comfortable with everything before he took my vehicle. When he look over everything he let me know what was going on. More
No hassle quick and fast , Scott took care of my anxieties of being hassled around made me very comfortable took my trade-in with no problem got what I was asking for was in a , Scott took care of my anxieties of being hassled around made me very comfortable took my trade-in with no problem got what I was asking for was in and out in a few hours with the vehicle that I wanted highly recommend five stars More