Courtesy Nissan
Richardson, TX
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Great experience After an accident the forward emergency braking light would come on after driving 10 to 15 minuets. They persevered to diagnose the problem and worked After an accident the forward emergency braking light would come on after driving 10 to 15 minuets. They persevered to diagnose the problem and worked with caliber collision on my behalf. More
Great experience! Everyone was extremely courteous and professional! They made us feel welcomed and comfortable from the moment we walked in! I would absolutely recomme Everyone was extremely courteous and professional! They made us feel welcomed and comfortable from the moment we walked in! I would absolutely recommend Courtesy Nissan to all my friends and family! Thank you so much Keitha (salesperson), Jose (finance manager) And Jose (GM) for the great buying experience!! More
Friday morning . Even though it took a long time for the oil change and car wash, it was still a good overall experience. Thank you. . Even though it took a long time for the oil change and car wash, it was still a good overall experience. Thank you. More
Courtesy Nissan Experience Jose Arias was very helpful as he stepped up to fill in for another salesperson. He is very customer oriented and knowledgeable on the Nissan product. Jose Arias was very helpful as he stepped up to fill in for another salesperson. He is very customer oriented and knowledgeable on the Nissan product. He kept me informed of where we were in the financing process and did what he could to move the process along as I became impatient. Would recommend Courtesy Nissan and especially Jose Arias as a salesperson to seek out when looking for a vehicle. More
Outstanding Great sales,service, customer care, generous employees. I recommend this dealership to family and friends.. I've been taking my vehicles here for se Great sales,service, customer care, generous employees. I recommend this dealership to family and friends.. I've been taking my vehicles here for service as well. More
Great Service The service department is well run. My service advisor, Rodger Davis, and past advisor, Chris Watson, are very knowledgeable and communicate well. I a The service department is well run. My service advisor, Rodger Davis, and past advisor, Chris Watson, are very knowledgeable and communicate well. I appreciate the service I gather at Courtesy Nissan. More
Treated me terribly Horrible experience from start to finish! My car has the airbags involved in the recall, I went to the courtesy nissan website to see what to do next Horrible experience from start to finish! My car has the airbags involved in the recall, I went to the courtesy nissan website to see what to do next and their chat bubble popped up with an associate asking if they could help. When I gave them the information they said I would be contacted by an associate, but 3 days later I had no response and called to find out that they just wanted me to bring the car in and they would take care of it there. When I get there they immediately treat me like an inconvenience and tell me I can not leave my car with them and push a rental car agreement with a no pets clause, which I say will not work since I have a dog who needs monthly vet visits. An hour later they offer no solution and say I will have to deal with nissan directly. Terrible customer service and I will never go there again for any reason. More
Customer service and repairs The service advisor was helpful and fully explained and suggested what I needed to do. I visit the dealership for routine oil change, tire rotation, r The service advisor was helpful and fully explained and suggested what I needed to do. I visit the dealership for routine oil change, tire rotation, radiator flush and battery change. More
Friendly staff , great service! Every time I walk into Courtesy Nissan the staff greets me and makes eye contact with me never ignores me. The staff is very friendly and helpful to y Every time I walk into Courtesy Nissan the staff greets me and makes eye contact with me never ignores me. The staff is very friendly and helpful to your needs. More
Service department is very unprofessional and Rude The service manager Chris Watson should Not be in the service industry he is not professional and does not want to speak with customers very rude and The service manager Chris Watson should Not be in the service industry he is not professional and does not want to speak with customers very rude and is not truthful More