Courtesy Kia - Service Center

Courteous staff, expeditious quality service, comfortable waiting area. No nonsense input from the staff. Good coffee. waiting area. No nonsense input from the staff. Good coffee. More

Courtesy Kia's Service Department is the WORST service department in the Valley. They do not call when they say they will. They do not email when they say the will. They do not honor their warranties. The department in the Valley. They do not call when they say they will. They do not email when they say the will. They do not honor their warranties. They are always 3-4 weeks out for service. DO NOT EVER USE COURTESY KIA SERVICE. More

Donovan at courtesy kia got me in and out for my oil change 100% satisfied change 100% satisfied More

I have had a horrible experience with this dealership. Purchased brand new 2023 Kia Forte Gt- within 8 months, smoke coming out of AC vents, Navigation errors, melting center console, Charging plate does Purchased brand new 2023 Kia Forte Gt- within 8 months, smoke coming out of AC vents, Navigation errors, melting center console, Charging plate does not work, then check engine light ( misfiring on 4 cylinders) they tow it in and have had it 8 days now, I am told they cannot find issue for check engine light and misfiring, ordered charging plate and gear shift housing, cannot find issue on navigation saying wrong way on repeat, told smoke is coming out of ac vents due to dirty cabin filter pfffttt come on. No answers on check engine light and misfiring and asked to pick it up. Tried reaching Austin for last 2 days and cannot. This is a joke! Placed corporate complaint and Spoke to service manager Shane all whom gave me the same run around. How is I DONT KNOW an acceptable answer? If this car was your wife's driving around your children I am sure you would not accept IDK from the mechanic! Figure out the issue and fix the brand new car! More

Top notch service department. They are honest and put the customer fist. My service rep, David, does a great job communicating and keeping me informed of the status of my repair. They are honest and put the customer fist. My service rep, David, does a great job communicating and keeping me informed of the status of my repair. More

Donovan gave amazing customer service. .very professional and extremely helpful with everything! Great communication Saw the need and gave honest feedback in a professional way! .very professional and extremely helpful with everything! Great communication Saw the need and gave honest feedback in a professional way! More

Staff is always very chipper and welcoming. Great service and always completed early and done right. Great service and always completed early and done right. More

I HAVE A 2021 TELLURIDE ,15,000 MILES RUNS ,AND RIDES EXCELLENT.MY PROBLEM IS THE SERVICE, GAS COVER DOOR FELL OFF ON IT,S OWN,NO PROBLEM TOOK IT IN ,SHORT STORY MONTH AND A HALF, I THOUGHT THAT WAS RATH EXCELLENT.MY PROBLEM IS THE SERVICE, GAS COVER DOOR FELL OFF ON IT,S OWN,NO PROBLEM TOOK IT IN ,SHORT STORY MONTH AND A HALF, I THOUGHT THAT WAS RATHER LONG,BUT ANYWAY EXCEPTED THAT,I HAD TO KEEP CALLING THREE TIMES EVERY TIME I GOT STILL WAITING TO GET IT PAINTED,STILL OK! I WAS INTHE NEIGBORHOOD AND STOPPED BY! I WAS TOLD IT,S HERE,BUT I NEVER RECIEVED ANY CALLS OR TEXT!!! SERVICE GUY NO LONGER THEIR,BALL WAS DROPPED!WHAT IF I DID,NT STOP BY, CAN,T COMPREHEND!!!! THANK YOU! PREVIOUS SUN ROOF ! COMPLAINT! More

Worst dealership I've ever been to ,they lie Right To your face and smile when there cheating you These people have no morals , could careless if you get good service they just want that 5⭐️ Rating on your face and smile when there cheating you These people have no morals , could careless if you get good service they just want that 5⭐️ Rating on the BBB They only have a 3.2 Rating. Never do business with courtesy kia there liers,cheaters and they could care less about there customers. More

Fantastic team that helped me find the perfect vehicle. .. Sportage! Fantastic service by Austin Bacon! I know I can trust him. I have become a Kia fan! Linda Williams .. Sportage! Fantastic service by Austin Bacon! I know I can trust him. I have become a Kia fan! Linda Williams More