87 Reviews of Courtesy Kia - Service Center
The worst KIA for service I have a life time free oil change with my car and my wife’s car and we moved here to AZ and they will not take the papers of the free life time oil change. KIA is fraud and the change with my car and my wife’s car and we moved here to AZ and they will not take the papers of the free life time oil change. KIA is fraud and the worst customer service ever and will be trading are cars in to a other car dealer and drive a different brand we are tired of all the B.S from KIA and the run around can not wait to trade in are 2023 KI A Seltos and go with a different company then dealing with the rip offs from KIA More
I spoke with multiple employees to set a 9am service appointment for the following day. Upon arrival the service manager told me I did not have an appointment he laughed and said “maybe next Saturday bu appointment for the following day. Upon arrival the service manager told me I did not have an appointment he laughed and said “maybe next Saturday but not today” to which I showed him an automated text that confirmed my 9am appointment. Instead of them honoring the scheduled appointment that I showed up on time for and had scheduled with two different employees having knowledge of the appointment I had to call another dealership and to drive there and wait since I didn’t have an appointment at the other dealership. The other dealership was at least willing to treat me with some respect and they took my car back for an oil change as soon as their scheduled appointments were done ahead of me. More
very accomodating people. David made sure that i had a ride to and from my house while my car is in service. Everything went on smoothly. David made sure that i had a ride to and from my house while my car is in service. Everything went on smoothly. More
Tried twice to call and set appt to look at damage from a fender bender today. No answer from collision dept, just put back in the Q. Person answering call move it along to service too quick for me to tell fender bender today. No answer from collision dept, just put back in the Q. Person answering call move it along to service too quick for me to tell her no one picked up the first time. More
Best dealer ever in the world, thank you for everything! Loved it, I'll keep coming back Loved it, I'll keep coming back More
Service is on point. Friendly an helpful staff. Easy a simple appointment set up an answer phones when u call the first time. Help full an very nice. Friendly an helpful staff. Easy a simple appointment set up an answer phones when u call the first time. Help full an very nice. More
Great service, David and everyone working with him got me in and out quickly, and completed all tasks. in and out quickly, and completed all tasks. More