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Courtesy Kia - Service Center

Mesa, AZ

4.2
86 Reviews

86 Reviews of Courtesy Kia - Service Center

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November 18, 2024

definitely recommend , wiith so much to do the emails text reminders and check in online oil changes are a breeze ,, on time and David Kostas very effecient Dan Real More

by lindareal5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david kostas
November 04, 2024

Courtesy kia goes above and beyond. Austin is friendly, honest and works hard to ensure a great experience. More

by joefdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bacon
October 31, 2024

Definitely recommend. Ready at drop off. Had appointment — they greeted me by name as I walked in — done with check in in less than 5 minutes. Was originally told couple More

by craneiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kostas
October 26, 2024

First I lie about how much it cost for a side mirror and installment then they called me today and they can’t help me trading my car in this is a horrible day. I don’t like being lied to I end up spending o More

by mathesarah6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Josh at service center is great. Great experience buying my Kia here and also with service. Would recommend to anyone looking to buy a vehicle More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kirby
October 02, 2024

Easy to schedule service. Car was washed and cleaner than it was when dropped off. Recalls were taken care of. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kirby
August 15, 2024

I cannot get someone to answer the phone in this case service advisor issue on my wife's car All I get is a voice mail. I am very dissatisfied. I have 2200 miles on my vehicle 2024 Seltos, this has More

by Charles Walther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None would answer, Ezra Stewart
August 13, 2024

Austin Bacon is the best service text to work with dependable and always has my Telluride ready before or on the time he stated. Austin is friendly and professional a pleasure to work with. Thank you More

by artddoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bacon
August 11, 2024

This is a convenient location for any of our Kia needs. Staff is always pleasant, friendly and professional. Took care of our recall issue within an hour and a half. Thank you! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

The worst KIA for service I have a life time free oil change with my car and my wife’s car and we moved here to AZ and they will not take the papers of the free life time oil change. KIA is fraud and the More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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