Courtesy Kia of Brandon
Tampa, FL
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Good buying experience and very satisfied with the car, salesman and the dealership...they turned a bad buying experience into a vey positive one and we love the KIA never thought I would change from a Chr salesman and the dealership...they turned a bad buying experience into a vey positive one and we love the KIA never thought I would change from a Chrysler/Dodge to this one but so glad we did .... More
great experience. Once we got passed the normal car dealership issues and came to an amount that we could work with it rolled along smoothly. Would reccomend this dealership and our sales representati dealership issues and came to an amount that we could work with it rolled along smoothly. Would reccomend this dealership and our sales representatives to a frein d or family member. I found the financing side to be somewhat tedious and time consuming but other than that it went well. More
After being turned down by several other dealers to help me get out of a vehicle that i owed to much on. Courtesy kia of brandon worked very hard and stayed late to get me a deal that got me out of the vehi me get out of a vehicle that i owed to much on. Courtesy kia of brandon worked very hard and stayed late to get me a deal that got me out of the vehicle i was in and into a new vehicle with terms that i could afford. More
I was looking particular model of a Optima and had 6 or 7 dealers on my watch list Steve Doyle from Courtesy Kia called and said he's looking at my car in the parking lot it had just came off the truck. I ca dealers on my watch list Steve Doyle from Courtesy Kia called and said he's looking at my car in the parking lot it had just came off the truck. I came up that night to make the deal, well we couldn't make a deal that night with the sales manager just too far apart on the price. The next day I e-mailed Steve and told him what happen well he got things working again, if it wasn't for him we would had brought someplace else. Thanks again Steve Doyle and John Williams. We were treated with respect they are a great bunch of guys. More
When I was working with the sales associate, I had done my homework and knew more about the vehicle than he did. The sales associate I was working with did get a great deal for me. I did have to go to w my homework and knew more about the vehicle than he did. The sales associate I was working with did get a great deal for me. I did have to go to work the day I bought the SUV and came back a few days later for a detail and to have the SUV looked at for vibrations and a whining in the engine. After waiting for finance to go through the paperwork and get my SUV back took 3 hours in which the vehicle was not detailed nor was the engine looked at. There was interior damage on the day I bought the SUV and it was fixed right away! Kudos for that. More
Our Sales Professional was Mr. Rafael Escalante. He was very knowledgeable about the product, listened to our needs and immediately matched us with the perfect vehicle for us – a 2011 Kia Sorento LX V6. Th very knowledgeable about the product, listened to our needs and immediately matched us with the perfect vehicle for us – a 2011 Kia Sorento LX V6. Throughout the entire sales process the entire staff was courteous, informative and not at all ‘pushy’. We went in knowing what we wanted, and how much we wanted to spend, and walked out with a great deal on a great car. We would be happy to recommend Courtesy Kia, and Rafael Escalante to anyone looking for a new vehicle in the Tampa Bay area. More
for over a week now my mom has the new Kia soul, beautiful car , she is retired and works almost full time and has a pretty good credit score, these guys put her in a car and let her drive it a week beautiful car , she is retired and works almost full time and has a pretty good credit score, these guys put her in a car and let her drive it a week and we get a phone call saying she needs 3,000 more down. What scammers! we already put 1,000 down, after she loves the car! they knew her income, credit score it just seems if they want customer satisfaction they would do things right and not take advantage of an older women wanting a car. We have a signed contract with Kia and finance but they state that they have 30 days to find a bank to finance you. BULLCRAP!!! that is just wrong. They told us everything was fine. Today on May 3rd everything is differnt and they want 3,000 more down in order for her to keep the car or surrender it! Not a good way to get people buying cars when you can't get your dealership's act together! oh plus they told us the sales manager was fired hhaha, yeah how many times have you heard this one, he is probably on his vacation! DON'T BUY FROM THEM, THEY WILL DO THE SAME TO YOU! More
They promised day one after my test drive but prior to purchasing my used car to make a adjustment on a door that was not closing properly. After I purchased and later drove 160 plus miles back to the de purchasing my used car to make a adjustment on a door that was not closing properly. After I purchased and later drove 160 plus miles back to the dealership for the service I was denied service. More
Everyone at Brandon Kia were and very helpful. The sales person that worked with me was Henry Brown...Mr Brown is very professional and knowledgeable. I will recommend Brandon Kia to all my friends..And I person that worked with me was Henry Brown...Mr Brown is very professional and knowledgeable. I will recommend Brandon Kia to all my friends..And I hope to do business with them in the future...Thank you Mr Brown. I love my Kia Rondo. Courtesy Brandon Kia is very lucky to have Mr Brown as one of their sales reps. More
We were so pleased with how we were treated. Alex was kind, attentive, and knowledgable. He was very informative and accomodating. He called after our first visit and left a kind message. We did not fee kind, attentive, and knowledgable. He was very informative and accomodating. He called after our first visit and left a kind message. We did not feel "hounded", but welcomed. In discussing pricing, rebates, etc. I believed they were both being honest. The sales contract proved that they are. Toni, the finance officer, was very patient, pleasant conversation and put no pressure on us to sign up for extra protection (which we did). We would definitely recommend this dealership for anyone who doesn't like car salesman. More