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Courtesy Kia of Brandon
Tampa, FL
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Tommy Whelan, John Williams and Rafael were great to work with and their follow up was excellent. I test drove a Soul with Rafael last September 2011 and was not ready to make a decision to purchase at that with and their follow up was excellent. I test drove a Soul with Rafael last September 2011 and was not ready to make a decision to purchase at that time. Rafael stayed in touch with me without being a nuisance throughout the year. Once I was ready, he was Johnny on the Spot and pulled my new Soul purchase deal together with the assistance of Tommy Whelan and John Williams and I received an excellent trade in for my 2008 Kia Sorento and excellent financing from Bo, the finance manager. The Courtesy Kia staff was professional, friendly and efficient. Way to go guys and what a great dealership. Courtesy Kia has come a long way since 2008 when I bought my 2nd Kia Sorento. More
Courtesy Kia is located approx. 1.5 miles from my home Courtesy Kia is located approx. 1.5 miles from my home which makes it very convenient for service after the sale or anything pertaining to vehicle Courtesy Kia is located approx. 1.5 miles from my home which makes it very convenient for service after the sale or anything pertaining to vehicle.I emailed the sales rep STEVE DOYLE who met me at door when I arrived at dealership.I felt very comfortable from the beginning of new car search and through purchase transaction with both STEVE DOYLE and NATHAN VAN WALKER who also worked with me.Vehicle I purchased was a color that was not on lot but Steve & Nathan found one and had it there the next day.The KIA WARRANTY ,both BASIC & POWER TRAIN are enough to purswade a person to buy this great looking vehicle,they offer roadside assistance to boot Courtesy Kia sealed the deal with the fact that they offer you a loaner vehicle while yours is being serviced.They also offer a shuttle service which can transport me home and pick me back up since I live so close to dealership.I look forward to a lasting partnership with Courtesy Kia and all the friendly and professional people that work there. More
Great place to buy a car! Robert Leach was very helpful, courteous, and professional. He stood by us from start to finish and went above and beyond to make sure that we were taken care of. It was a breath courteous, and professional. He stood by us from start to finish and went above and beyond to make sure that we were taken care of. It was a breath of fresh air to actually be treated like a person and not just another commission! More
I started looking for a new Kia Sorento at local dealers, but with my first choice I felt like the salesman there was not really interested in compromising on anything. The salesperson at the next dealer nea but with my first choice I felt like the salesman there was not really interested in compromising on anything. The salesperson at the next dealer near my town was helpful and friendly, but just couldn't find what I was looking for. I called Tommy Whelan at Courtesy Kia and it was the best experience I've ever had when buying a car. I told him what I was looking for and gave him an idea of my budget. He said he would see what he could do, then called me back a short time later with exactly what I was looking for much closer to my stated budget than anyone else had come (the first salesman tried to sell me a Sorento with less options and a smaller engine for about $2000 more). Needless to say I was a little wary because it sounded so good and was so easy in comparison to dealing with the other dealerships, but decided that we would give it a try. From the moment we pulled up in the parking lot, we were greeted with top-notch customer service. Every question we had was answered in a no-pressure and friendly manner, and there were no bait-and-switch tactics, either. The exact vehicle Tommy quoted over the phone was presented upon my arrival. I can't say enough nice things about the folks at Courtesy Kia, especially Tommy. More
This was the easiest, most enjoyable car buying experience I have EVER had. Star was professional, kind, honest, and had the deal we discussed on the phone ready for us when we walked in the door. experience I have EVER had. Star was professional, kind, honest, and had the deal we discussed on the phone ready for us when we walked in the door. We were in and out of the dealership as quickly as possible, something I greatly appreciated! More
this is the best experience ive ever had at a dealership. the people where wonderful. i enjoyed every minute there . john williams and william simms where spectactular. the best salesmen ive ever met . ill r the people where wonderful. i enjoyed every minute there . john williams and william simms where spectactular. the best salesmen ive ever met . ill recommend them and this dealership to all. cant wait to visit again .they are deffinately my new friends. god bless to all at cortesy kia in brandon fl. sandy brown More
this was the most comfortable and thorough transaction,that I have had ina long time. Willaim was very polite,Professional, patient and accurate on all quotes he gave to me. He also was ver transaction,that I have had ina long time. Willaim was very polite,Professional, patient and accurate on all quotes he gave to me. He also was very calm in dealing with my irrate boyfriend!!! lol I really appreciated someone to take their time and make sure that I was aware of all the avenues I could explore before buying my car. I really think he should be nominated the employee of the month!! he worked really hard to ensure that all was well with me to the end. Thanks again Kia Dearership and I will be referring others to you. yvonne pendleton More
I came in and asked for the most savvy salesperson who would not BS me and I did. Stephen was straightforward and honest with me. I appreciate his help on obtaining a brand new car. Thanks a lot Stephen!! would not BS me and I did. Stephen was straightforward and honest with me. I appreciate his help on obtaining a brand new car. Thanks a lot Stephen!! More
I own three Kia's and did not have an awesome experience I own three Kia's and did not have an awesome experience when purchasing them. I remember feeling emotionally drained after the salesmen finish I own three Kia's and did not have an awesome experience when purchasing them. I remember feeling emotionally drained after the salesmen finished with me. As such, I was a tad bit concerned when I took my sister down to look into purchasing her first Kia. Boy was I surprised, we hit the jackpot with Josh!! This young man had the patience of Job and was so incredibly kind and real that he made the whole experience fun. Josh has this unique sincerity that even if he was selling land over a nuclear waste site you would absolutely trust him. I cannot say enough positive things about Josh. I absolutely would request him on any sales transaction I or any of my friends/family would have with Kia....and if he left Kia I would be more then tempted to change the make of the vehicle I purchased. I certainly think that he is a very rare breed and if you want a positive car buying experience go to Josh! More
I needed a larger vehicle for my family and was hesitant to search for the Dodge Durango I wanted... Josh offered to help me find one and there was one on his lot... within 24 hours of me contacting him I w to search for the Dodge Durango I wanted... Josh offered to help me find one and there was one on his lot... within 24 hours of me contacting him I was in the exact vehicle I intended to purchase. Josh and Beau were patient, kind and helpful with our needs and worked with us getting into something taking into consideration our need to rebuild our credit history. At the same time, my boyfriend wanted a new vehicle and ended up driving a vehicle that met all of his desires off the lot on the same day... Josh met my NEEDS and my boyfriend's WANTS... all at the same time! Thanks so much! As a firm believer in relationship marketing I would refer Josh to anyone I know that has any vehicle wants OR needs! Thanks so much! More