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Courtesy Kia of Brandon
Tampa, FL
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I have never bought a new car before and was worried about all the horror stories I have heard. Of pushy sales man and hidden cost. Having to fight for a fair price and hours of wasted time. So I decide about all the horror stories I have heard. Of pushy sales man and hidden cost. Having to fight for a fair price and hours of wasted time. So I decided to research online and try and find the best deal. I was lucky enough to correspond with Nathan VanWalker via email for a couple of days. He answered all my questions and helped ease my new car buying worries. He told me to let him know when I was headed to the dealer and I did. It wasn't till I arrived at the dealer that I realized the importance of letting him know when I was headed there. Upon my arrival I asked for Nathan and quickly found out it was his day off. Stunned and confused I quickly stated "How could this be I was just talking to him online and told him I was on my way?". At that moment Nathan walked up. He actually came in on his day off! I know to some this doesn't seem that big of a deal. But to me it meant the world! I actually would have rather left than deal with someone else! He new everything already and I was comfortable with him. He made my day! He explained everything in detail and was the sweetest he could be! Thank to him and my husband I got the perfect car for me! More
Star is one of a kind,polite,helpful,and professional,I may not have bought a KIA if it weren't for Star.but from the minute I meet her too the test drive too the paper work she was there to answer any and may not have bought a KIA if it weren't for Star.but from the minute I meet her too the test drive too the paper work she was there to answer any and all questions.she is one of a kind I could praise her all day,but there isn't enough space. she was,is,and always will be a GREAT,person please don't ever lose her. One extra nice person. sdb1949a@verizon.net More
I was treated with the respect I deserve. I think I received the best deal for me. I have wanted this car since it came out and now I own one! received the best deal for me. I have wanted this car since it came out and now I own one! More
I have never been a fan of the process of buying a new car....that said.... I must admit this was a most pleasant experience at Courtesy Kia in Brandon.. we were working with 3 separate Kia dealers and o car....that said.... I must admit this was a most pleasant experience at Courtesy Kia in Brandon.. we were working with 3 separate Kia dealers and only Courtsy Kia stepped up to the plate and made the whole process almost likeable? Thanks to all those who assisted my wife and I.. (especially Steve Doyle who was so laid back and non pressure we almost had to check his pulse to see if he was still breathing) during this process.. I have already reccomended another family member to your dealership....You earned it.... By the way the car is a complete delight and the envy of many of our friends... Nice job to all... Good work Kia good work Courtesy......Cheers... Simon L.B. St.John More
We originally contacted multiple kia dealerships to help us obtain a quote and even get into a vehicle. By far the people at Courtesy Kia exceeded any of those dealerships by sheer customer service and fri us obtain a quote and even get into a vehicle. By far the people at Courtesy Kia exceeded any of those dealerships by sheer customer service and friendliness. We had our mind set on a certain vehicle and were even having some issues obtaining financing due to a few set backs (1099 work and credit among them) the folks at courtesy kia worked with us to find a lender and get us into not only one vehicle, but the second vehicle we had been wanting to get further down the road when we had another down payment. With their help we were able to get both at one time. Star Rueth was not pushy like you would expect from other dealers. She was very informative, patient and just an overall pleasure to do business with. If we ever need another car we will definitely seek her and her team out to do business with, and will always recommend the people of courtesy kia, and mostly her and Tommy Whelan to any of our friends who need a vehicle in the future. Thank you guys so much! We are so thrilled with our cars and now just want to go out on drives to enjoy them!! You have made buying a car a pleasure. More
Jason and Tommy were very responsive and informative during the entire process. They were very punctual with their responses (the first dealer that responded to my inquiry) and made the sales process a during the entire process. They were very punctual with their responses (the first dealer that responded to my inquiry) and made the sales process as painless as I have ever experienced. They sure know their product. It took less than an hour of computer time to work out a deal with them. They both went out of their way to make me a happy and satisfied customer. I will definitely recommend them and their dealership to anyone in need of a new Kia and a great deal. More
After a horrible ordeal at another dealership going to Courtesy Kia was like a breath of fresh air. I contacted Jeremy via email on a Friday afternoon about pricing and locating the specific vehicle I wa Courtesy Kia was like a breath of fresh air. I contacted Jeremy via email on a Friday afternoon about pricing and locating the specific vehicle I wanted and within an hour he had emailed me with the out the door price and assured me he could locate and get me the vehicle I wanted (as they did not have it on site). By Monday morning they had done a dealer trade and called to let me know they got the exact vehicle I wanted. As Jeremy could not be there when I picked up the vehicle that night, he left me in the very capable hands of an associate, Nathan VanWalker. He was also excellent, friendly and thorough about explaining everything I needed to know about my new car. When I went into the dreaded "financing" office to sign the papers nothing had changed. The price was what Jeremy had quoted me, actually less after figuring in my trade and the financing guys were pleasant and not overly pushy on trying to sell all the added "warranties", like most dealers. I can't thank Jeremy, Nathan and everyone at this dealership for their fast, friendly and excellent customer service. I would highly recommend this dealership to anyone looking for a new car! More
Over the course of several days I have visited numerous car lots and just randomly decided to check out courtesy of Kia I want too interested at first until Sam recommended a car that fit my budget and I l car lots and just randomly decided to check out courtesy of Kia I want too interested at first until Sam recommended a car that fit my budget and I loved it, I got a very honest truthful response from him and his help to make sure my first car was perfect was amazing, I have already recommended several friends to go. More
This dealership was a very friendly place to purchase a new vehicle. We looked at other dealerships in the area and ended up back at Kia of Brandon. John was very helpful in making our decision. It was new vehicle. We looked at other dealerships in the area and ended up back at Kia of Brandon. John was very helpful in making our decision. It was a great car buying experience. More
Best car buying experience I've ever had. Dealership was clean, easily laid out and friendly staff. Robert Leach was straight forward and honest. Very patient dealing with me and my family as we looked at clean, easily laid out and friendly staff. Robert Leach was straight forward and honest. Very patient dealing with me and my family as we looked at several different models. He was extremely knowledgeable about each type model and was very helpful. Experience was so good, we are planning on buying another vehicle there this summer. -JP More