Courtesy Kia of Brandon
Tampa, FL
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We had done our homework re: 2011 Kia Sorento and initially came by just to look at the Kia intending to purchase at another Dealership. Andre Nembhard introduced himself and proceeded to show us t initially came by just to look at the Kia intending to purchase at another Dealership. Andre Nembhard introduced himself and proceeded to show us the Sorento and the Sportage, comparing the two vehicles. Andre was pleasant and informative. No pressure to buy or commit to a sale. Needless to say we were very impressed with him. We did take him up on his offer to test drive the Sorento. We did make about three visits to the dealership and Andre was always there to greet us and answer any questions we had . We felt very comfortable with Andre. It seemed I always had a question and Andre would smile and answer. We did buy the Sorento and during the negotiations we met Eric Clark ( New Car Sales Manager), we were impressed with Mr. Clark taking the time to talk with us. Sean Hawes was in the Finance Dept. and was very pleasant to deal with. Our decision to purchase the Sorento at this Dealership had everything to do with Andre. We always felt welcomed with no pressure to buy when dealing with Andre. More
John Williams is an asset to Courtesy Kia. He is knowledgeable of his job. and his friendly and joyful personality makes customers at ease and comfortable which convinced us to make a sale. He did knowledgeable of his job. and his friendly and joyful personality makes customers at ease and comfortable which convinced us to make a sale. He did a good job. Comment on overall experience: I was told that i could pay the balance by issuing a check. Your telechecking system denied my check in as much as it has a balance more than the needed amount.Upon going to Chase Bank to complain. I was told that they will issue me a cashier's check right away. It was not Chase Bank who denied our check. That is why our experience did not turn out to be great since it was embarassing to be denied by your system. More
Rafael was very accomodating and friendly. No high pressure sales techniques...love that! The dealship was very professional and they made us feel very comfortable throughout the whole experience. pressure sales techniques...love that! The dealship was very professional and they made us feel very comfortable throughout the whole experience. It took a little time with the financing, but again not a real problem. More
Steve Doyle was very honest and interested in finding the car of choice. At no additional charge, he seached and delivered the car from a south Florida dealership in a timely manner. He followed-up as promis car of choice. At no additional charge, he seached and delivered the car from a south Florida dealership in a timely manner. He followed-up as promised. Eric Clark was very positive in getting the right price. He was concerned throughout the complete selling process. Both gentlemen were professionl and responded positively in my desire to buy a new Kia Sedona. My experience and purchase was pleasant and enjoyable. More
My husband and I purchased our first new car from this dealership back in Oct 2010. The service was fantastic! From the initial contact with the salesman, who was not the usual "pushy" type, to the wrap u dealership back in Oct 2010. The service was fantastic! From the initial contact with the salesman, who was not the usual "pushy" type, to the wrap up dealings with the finance department, it was overall a very pleasant experience. Christina from finance was very knowledgeable, and helped guide us in the right direction. So, when we were in need of a newer used car recently we knew who to contact, and once again they came through for us! We will stick with this dealership for as long as we are both able to drive, and we highly recomend them to family and friends. More
All of the folks I encountered/worked with during this transaction were very professional, curtious, and effecient. I did not feel any excessive pressure, and my wife and I came away feeling comfortable w transaction were very professional, curtious, and effecient. I did not feel any excessive pressure, and my wife and I came away feeling comfortable with the deal and decision we made to purchase a 2011 Sorento. This is our first "non american/non GM product" acquisition, and our first ever lease, and we are hoping we made the right decision...... time will tell. John Jackson Tampa, Fl More
All I have to say is that Courtesy Kia has their stuff together. I have purchased many vehicles before in other dealerships and they have nothing in comparison to the Kia store. I am extremely satisfied w together. I have purchased many vehicles before in other dealerships and they have nothing in comparison to the Kia store. I am extremely satisfied with the purchased I made and will definitely tell others to go there. Overall, I rate this dealership a tremendous success! More
The people at Courtesy Kia were very helpful, friendly and down to earth. They made sure I got into the car I wanted at the price that I wanted. I went in and a couple hours later, I had a new car. Michel and down to earth. They made sure I got into the car I wanted at the price that I wanted. I went in and a couple hours later, I had a new car. Michelle kept me very comfortable with buying the car and didn't try and force me into anything or pressure me. Danny worked out a great price for me and found the perfect financing for me to fit my budget. I can't remember the financing agents name but he was also very kind and forward with answering any questions I had and explained everything very thoroughly to make sure I understood what I was signing. I'm very happy with my new car. It runs great and is great on gas. I've already told many of my friends about my great experience and would definately advise them to go to this dealership. More
Good buying experience and very satisfied with the car, salesman and the dealership...they turned a bad buying experience into a vey positive one and we love the KIA never thought I would change from a Chr salesman and the dealership...they turned a bad buying experience into a vey positive one and we love the KIA never thought I would change from a Chrysler/Dodge to this one but so glad we did .... More
great experience. Once we got passed the normal car dealership issues and came to an amount that we could work with it rolled along smoothly. Would reccomend this dealership and our sales representati dealership issues and came to an amount that we could work with it rolled along smoothly. Would reccomend this dealership and our sales representatives to a frein d or family member. I found the financing side to be somewhat tedious and time consuming but other than that it went well. More