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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
873 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 873 reviews

November 17, 2024

I needed some work done on my vehicle & was a little nervous because recently I have some hearing loss. Ashley is incredible! I was able to text her throughout the whole process and she informed me abou More

by Cyndi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
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November 17, 2024

I did request that they change my REAR windshield wiper, but they replaced my FRONT ones which actually were not that old! And of course was charged for that! More

by jeannek19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Edwards
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Nov 19, 2024 -

Courtesy Kia of Brandon responded

Jeanne, Thank you for your feedback. We understand how frustrating this experience must have been, and we apologize for not meeting expectations. Clear communication and attention to detail are essential, especially when handling specific requests. We're sorry to hear that your initial request of replacing your rear windshield wiper was not addressed, leading to an unnecessary service and charge. We would like to speak with you further about this experience and hopefully restore your faith in us. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

November 16, 2024

Tori in the service dept was fabulous and answered our questions thoroughly. She even had my daughter picked up so she could pick up her car More

by Cruiselover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
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November 16, 2024

Took almost 3 hours for an oil change . I thought that was way too long. More

by Philbrenner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any listed
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November 15, 2024

I bought used Hyundai palisade and they charged 799 for pre delivery service fees but none of the service has done other than oil change. Car has wheel alignment and battery issue . It was not diagnosed. More

by Nithy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Gump
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Nov 19, 2024 -

Courtesy Kia of Brandon responded

We apologize for the disappointing experience with your recent purchase. It's clear that the pre-delivery service didn't meet your expectations. Your satisfaction is our priority and we would like to speak with you further about this experience. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

November 15, 2024

This is my third Kia I have never had any problem with this dealership would recommend Kia to my friends More

by peia1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
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November 13, 2024

Work on my vehicle is always top-notch. My advisor is Ashley. I always appreciate the extra mile that she goes. More

by s1beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
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November 12, 2024

Love Kia Brad was very helpful and professional my car was serviced and I was very satisfied. More

by Mae mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRADLEY
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November 11, 2024

It was a spacious area with plenty of seating and a place that makes good cup of coffee More

by Dennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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November 10, 2024

The service man Brandon is the best. He really knows how to make a customer feel they are in good hands. He is very knowledgeable. More

by GaitedstepKathy Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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