Courtesy Kia of Brandon

I was well taken care of throughout my entire deal. I felt comfortable and at ease even cracking joked while paying!!! That should show you how great this dealership was to this lady! I felt comfortable and at ease even cracking joked while paying!!! That should show you how great this dealership was to this lady! More

They helped me get transport while my car (under warranty) was getting fixed. Really appreciate how they answered my questions and quickly fixed my vehicle. warranty) was getting fixed. Really appreciate how they answered my questions and quickly fixed my vehicle. More

Overall just a great experience with Courtesy Kia from my first phone call to them to driving my new Kia off the lot! first phone call to them to driving my new Kia off the lot! More

Great customer service. All the staff was very helpful and my sales representative was awesome. All the staff was very helpful and my sales representative was awesome. More

Usually I have a good experience but I didn't this time. I dropped off my car at 9am and I literally had to call at 5:40pm to see if I was getting my car back. I text and it took about 50 mins for a reply. I dropped off my car at 9am and I literally had to call at 5:40pm to see if I was getting my car back. I text and it took about 50 mins for a reply. I was told a voicemail was left. Well, it must have been another number. Why there wasn't a follow up via text is beyond me. I ended up picking my car up at 7pm unconvincing everyone. I was not called. There was no follow up text. Your system is quick to advise what's wrong with the car via text and collect consent, but no follow up. Which is not the norm. Then to be giving a predetermined cheat sheet on how to answer a survery is a joke in itself. Not to mention it is steering the customer instead of getting real responses. It's all a joke. More

My visit today was wonderful My service person Nicholas was great we had Excelling conversation and he made sure my ride back to work and pick back up to my vehicle was on time, thank you Nicholas was great we had Excelling conversation and he made sure my ride back to work and pick back up to my vehicle was on time, thank you Nicholas More

Brad was very courteous and helpful. The oil change took a couple of hours but I was very comfortable waiting in the showroom. Snacks are available and bathrooms are clean and modern. I The oil change took a couple of hours but I was very comfortable waiting in the showroom. Snacks are available and bathrooms are clean and modern. I appreciated that Brad didn’t try to add on any optional services. More

Eloy, Ronald, and Ryan assisted me and my sister with getting vehicles and I must say this was the easiest car buying experience I’ve experienced! They were patient, honest and upfront about everything! getting vehicles and I must say this was the easiest car buying experience I’ve experienced! They were patient, honest and upfront about everything! Eloy and Ronald walked us through each vehicle we were interested in and made sure to match us up with vehicles that had the features we were seeking. Ryan went above and beyond with getting us approved with payments within our budget! I can’t thank you all enough and will surely be referring others! More

I really dislike doing a follow up survey for everything I do. It is so annoying I do. It is so annoying More

Excellent dealership. Highly forthcoming staff and maintenance advisors. Recommended for all. I found Nick to be the best maintenance advisor Highly forthcoming staff and maintenance advisors. Recommended for all. I found Nick to be the best maintenance advisor More