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Courtesy Kia of Brandon

Tampa, FL

4.6
816 Reviews

9205 E Adamo Dr

Tampa, FL

33619

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Showing 816 reviews

May 10, 2021

Got a Kia Sportage , not much else to say. Paid more than I wanted and was there longer than I wanted to be . However, that’s not Frank’s fault. He was a solid guy. More

by Graiglopez1
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
May 11, 2021 -

Courtesy Kia of Brandon responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 10, 2021

Dealership is very busy but Frank always takes the time to say hi and takes care of us and any questions we may have. All the staff is very friendly. More

by Crystalalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
May 11, 2021 -

Courtesy Kia of Brandon responded

Hi, we are delighted to see this rating! Have a great day!

May 04, 2021

Everyone I met was very friendly very helpful very courteous it was a very clean showroom the coffee was good and there was no pressure on anything More

by Lynngordon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach ?, Brett (finance), Antonino Gargiulo, Frank Fahda
May 05, 2021 -

Courtesy Kia of Brandon responded

Hello Lynngordon1, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 03, 2021

The whole experience was extremely easy and stress free. Frank was excellent, ensuring I had all the info I needed, and taking care of every aspect of the process. He ensured I was well taken care of at all More

by Rhenry707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Noyes, Frank Fahda
May 04, 2021 -

Courtesy Kia of Brandon responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 30, 2021

The deal was arranged over the phone; consummated at dealership. No haggling. Frank made sure we got all of his attention during the delivery. He knew the vehicle and how to instruct us. A very ple More

by send2tom.p@gmail.com.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
May 05, 2021 -

Courtesy Kia of Brandon responded

Hi send2tom.p@gmail.com., thanks so much for rating us so high! Be safe on the road!

April 29, 2021

Good value if you can get the salesman to sit still long enough to work with you Was there from 11:20 to 2:30 and they had all the numbers in advance it's the next day and still working on it. My salesm More

by Ohioguytol
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JASON C
Apr 29, 2021 -

Courtesy Kia of Brandon responded

We appreciate you taking the time to share your review with our team. I apologize for any lack of communication your experienced while visiting us. Please keep in mind the dealership is not a lender, but we are happy to work with our lenders on your behalf. If you have any questions please reach out to me any time. Best Wishes, Brendan O’Brien, General Manager, 813-582-5250

April 27, 2021

Terrible service wasted 5 days trying to get into a car now my down payments being held by them just walk away. Put down $1500 and now I have to wait until who knows when to receive that. Sales man Zach to More

by Kiteeshd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonino Gargiulo
Apr 29, 2021 -

Courtesy Kia of Brandon responded

We thank you for sharing your feedback. I understand the frustration that you experienced and regret to hear that we left you with a negative impression. I would like to answer any questions you have about your experience, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Apr 29, 2021 -

Kiteeshd responded

No need to call you now the way you manager already treated me and acted on the phone due to my frustration is incredibly unprofessional. I lost a lot of other potential car deals because the entire time I was coaxed into believing the car was mine already. Absolutely ridiculous and what a waste of time. 8 hours of driving!!

April 23, 2021

Frank Fahda was awesome to deal with . He helped me get into a new car when other places and people couldn’t . I appreciate all the time and help you gave me . Plan on sending friends and family Frank’s wa More

by jgilrios22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Apr 26, 2021 -

Courtesy Kia of Brandon responded

jgilrios22, we are delighted to see this rating! Have a great day!

April 18, 2021

We came in to trade our car for a different color and sales rep Jerry Eyas made our experience very comfortable and pleasurable with his professionalism, knowledge and being courteous. I would recommend More

by islandman33
Recommend Dealer
Yes
Employees Worked With
Jerry Eyas
Apr 20, 2021 -

Courtesy Kia of Brandon responded

islandman33, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 04, 2021

I had called to bring my car in because it wouldn't start . Frank had told me to come in and he would help even though it was busy he still made time for me to fix my battery problem. More

by jordan.roberts82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fahda
Apr 05, 2021 -

Courtesy Kia of Brandon responded

:-) Wow! Thank you for rating us so many stars!

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