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Courtesy Kia of Brandon
Tampa, FL
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 965 reviews
February 08, 2024
I can’t speak for the other service advisors but nick was amazing very fast, very responsive, and got me in and out quickly with all my needs met. Great job overall amazing very fast, very responsive, and got me in and out quickly with all my needs met. Great job overall More
by Jkj 96
Employees Worked With
Nick
February 08, 2024
The staff was very knowledgeable. They were a bit off on wait time. I was told wait time would be 1 hour to 1 1/2 hours. I believe I was there 3 hours They were a bit off on wait time. I was told wait time would be 1 hour to 1 1/2 hours. I believe I was there 3 hours More
by Quinnbran
Employees Worked With
Erik
February 08, 2024
Excellent attention. A very pleasant atmosphere. The representative Jenny was very kind an helpful, allways trying to provide me with the best service. A very pleasant atmosphere. The representative Jenny was very kind an helpful, allways trying to provide me with the best service. More
by jantonrojascruz
Employees Worked With
Jenny Monge
February 03, 2024
Always greeted by friendly technicians; they always call to confirm service and provide cost info before they initiate work; Lyft service provided is always punctual to confirm service and provide cost info before they initiate work; Lyft service provided is always punctual More
by eyka1992
Employees Worked With
Ashley Craig
February 02, 2024
I've dealt with the service and body shop and both departments need a lot of help. I trust nothing that either one has to say. They have terrible customer service. They have no communication with the departments need a lot of help. I trust nothing that either one has to say. They have terrible customer service. They have no communication with the customer and just leave you hanging. I was told I would have my car back at 4pm on a Friday and I didn't get it back until Tuesday. Service manager likes to talk to down to you. I will never do business with them again. More
by cls0504
Employees Worked With
Leo Gonzalez, Jenny Monge, Ashley Craig
February 01, 2024
In and out with regularly scheduled maintenance quickly thanks to my service advisor Alex Hidalgo. He is very cordial and provided clear and concise information through the process service. thanks to my service advisor Alex Hidalgo. He is very cordial and provided clear and concise information through the process service. More
by dsnydave1029
Employees Worked With
Alex Hidalgo
January 31, 2024
I had made an appointment for an oil change. Initially when I called I was told that the system didn’t take it and that I would have to reschedule. I went to the dealership and the supervisor sa Initially when I called I was told that the system didn’t take it and that I would have to reschedule. I went to the dealership and the supervisor said no problem, we will take care of you. I had taken the time off from work to do this based on a sale that was happening and expires on January 31. At first I was disappointed until I believe David the supervisor made it right. Not to mention Erich who is always so genuinely nice. Thank you for all you do. More
by Dimples
Employees Worked With
Erich and David I believe
