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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
811 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 811 reviews

October 30, 2024

Ashley was professional and informative work was done as promised and on time will be back More

by Deethatsme01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
Report | Print
October 30, 2024

Highly recommend! ! I lost 2 cars in the flood! They came and got me and I drove home in my new car 2 days later!! More

by Debclambert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
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October 29, 2024

It took me 5 hrs for an oil change. The waiting room is very pleasant. More

by jandaria01370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
Report | Print
Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for your feedback! We're glad to hear you found the waiting room pleasant, but we apologize for the long wait time. Your time is valuable, and we're always working to improve our efficiency. If you have any further concerns or suggestions, please let us know—we’d love the opportunity to make your next visit smoother! Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 29, 2024

Drew and another service member were very helpful. They made sure my oil change was done, even though I was running late. They went above & beyond! More

by mpshune123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew gets 5 stars!
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October 29, 2024

Took vehicle in for a WE OWE REPAIR ORDER . They made it even worse , haven’t heard back from them in over a month now . The service department is extremely slow and mismanaged. Peopl More

by Kuykendall42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David service manager
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Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for sharing your experience. We sincerely apologize for the issues you encountered, both with your repair order and the delays in communication. Providing timely and efficient service is our priority, and we regret that we did not meet your expectations. We would be happy to speak with you further and hopefully answer any questions you may have. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 27, 2024

Friendly courteous a very pleasant experience definitely recommend no pressure Also, the finance company was very helpful. Just an all-around great experience. More

by diegosim718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachery
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October 26, 2024

While I have. Kia, the next time my vehicle retires service I will try bringing it to a Hyundai dealership. My belief is rhat Courtesy Kia has little vslue for the More

by Tampa Stinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew, Ashley Craig
Report | Print
Nov 01, 2024 -

Courtesy Kia of Brandon responded

Thank you for sharing your experience. We're sorry to hear that you felt your time was not valued during your visit. We strive to provide excellent service to all our customers, and it's clear we fell short in your case. We would like to speak with you further to learn more about what went wrong during your visit. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

October 25, 2024

Great friendly courteous staff. Great service. Trustworthy service always. Best place to take your car. You are in good hands. More

by irie.cruzan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service team are A+
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October 25, 2024

Kia was very good to me I will buy my next car from them job well done We’re helping people in need from the hurricanes More

by Takdaricathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy in finance , Frank Fahda
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October 23, 2024

Had to wait 3 hrs just for an oil change. Had an appointment and were told we would wait. More

by Janethv61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Clement
Report | Print
Oct 26, 2024 -

Courtesy Kia of Brandon responded

Thank you for bringing this to our attention, and we sincerely apologize for the long wait you experienced, even with an appointment. We understand how valuable your time is, and this is not the level of service we strive to provide. Sometimes unexpected delays arise, but we should have communicated better and set clearer expectations from the beginning. We would like to speak with you further. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

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