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Courtesy Kia of Brandon

Tampa, FL

Overview
Reviews
Vehicles
4.6
816 Reviews
Call Dealership (813) 865-7020

9205 E Adamo Dr

Tampa, FL

33619

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Showing 816 reviews

December 04, 2023

Helpful, friendly staff willing to go that extra step to make sure that you receive quality service. More

by evanstj14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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December 03, 2023

Always take care of me in a timely manner. Never have to go back, fixed the first time. Very friendly and helpful staff. Highly recommend 👌 More

by akline46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Freeman
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December 03, 2023

The service department did not notify me they were keeping my car overnight for a second time when it was not necessary since they were not able to find the root issue. They didn’t call and let me kno More

by ashleamaxim88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonino Gargiulo
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Dec 06, 2023 -

Courtesy Kia of Brandon responded

We sincerely apologize for the inconvenience and lack of communication you experienced during your recent service visit. It is unacceptable for our service department to keep you uninformed about the extended timeline for your car, especially when the root issue was not identified. Your feedback is crucial in helping us identify areas for improvement, and we appreciate you bringing this to our attention. Rest assured that we will address the communication breakdown within our service department to prevent similar incidents in the future. Please contact me at your convenience to discuss further. Thank you. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

December 03, 2023

Service time takes too long and I heard other customers complain about the wait time More

by yarmelmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Dec 06, 2023 -

Courtesy Kia of Brandon responded

We appreciate your feedback regarding the extended service time, and we sincerely apologize for any inconvenience this may have caused. Customer satisfaction is of utmost importance to us, and we regret that we fell short of your expectations during your recent visit. We understand the value of your time, and it is disheartening to hear about other customers experiencing similar frustrations. We would be happy to speak with you further about your experience. You can contact me at your earliest convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

December 02, 2023

Do a good job on service work and keeping the customer aware of their progress. More

by Randrflats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
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December 01, 2023

Very prompt and courteous. They took great care of my car. They made sure I didn’t need anything while waiting. More

by anthony-denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
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November 30, 2023

Always feel welcomed. Service department was outstanding and resolved what my issue was in a timely manner as promised More

by larrybarroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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November 30, 2023

I am always happy with the service and how nice people are at Courtesy Kia of Brandon. More

by saritavalencia_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Craig
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November 30, 2023

They are very knowledgable and helpful. There is a very pleasant atmosphere and everyone is willing to help. More

by Elderflsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Gonzalez, Michael Rees, Jenny Monge, Ashley Craig
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November 30, 2023

Always friendly and helpful, all work has been done in a timely manner thanks for the great effort for our satisfaction More

by larryroliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad , Leo Gonzalez, Michael Rees, Jenny Monge, Ashley Craig, Darryl Malmin, Antonino Gargiulo
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